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It Project Support Jobs (NOW HIRING)

MSM Technology, LLC

IT Project Manager

Gainesville, VA · On-site

$100K - $130K/yr

Our support and solutions focus on understanding mission requirements, high caliber staffing and delivery excellence across Defense, Homeland, Health, Civilian, and Commercial sectors. The IT Project ...

DERSE INC

IT Project Manager

Milwaukee, WI

$93K - $110K/yr

... support. Locations include Milwaukee, Chicago, Las Vegas, Dallas, Pittsburgh, and various communities in Poland & Germany. Visit our website derse.com to learn more! As the IT Project Manager, you'll ...

Heartland Dental

IT Project Manager

Chicago, IL · On-site

$101K - $120K/yr

IT Project Manager, IT Department Are you ready to be part of this thriving Heartland Team? We have ... Heartland Dental proudly supports more than 1,800 dental offices supported across 39 states and the ...

MHD Communications

IT Project Coordinator

Tampa, FL

Join a dynamic and growing team as an IT Project Coordinator, where your organizational skills and ... Ensure smooth project closeout, including documentation and handoff to support teams. * Follow and ...

Ensign-Bickford Industries

IT Project Manager

Simsbury, CT

$99K - $118K/yr

We are seeking a motivated and detail-oriented IT Project Manager to support the planning, execution, and delivery of technology projects. This role works closely with the IT PMO leader, technical ...

Diversified Services Network, Inc.

IT Project Manager

Cary, NC · On-site

$91K - $107K/yr

IT Project Manager IT Delivery | Azure DevOps | Digital Operating Model Full-Time | Hybrid (2-3 Days On-Site) | 5-7 Years Experience Diversified Services Network, Inc. (DSN) is seeking a full-time IT ...

Stuller

IT Project Manager

Lafayette, LA · On-site

$76K - $89K/yr

The IT Project Manager will lead the planning and execution of IT projects by guiding technical teams, collaborating with business partners, evaluating project phases, and monitoring progress to ...

LVT

IT Project Manager

American Fork, UT · On-site

$88K - $104K/yr

You'll also support senior project managers on major programs and help mature the IT Project Management Office (ITPMO). If you thrive in a fast-paced environment and have a talent for organizing ...

Lancesoft

IT Project Manager

Chattanooga, TN · On-site

$60 - $86/hr

Contract Role | IT Project Manager in Chattanooga TN Duration: 1 year Contract with possible extension Pay Range: 60-86/hour on w2 * The Project Manager performs low to moderately complex projects in ...

Tencate Grass

IT Project Manager - IT PMO

Chattanooga, TN

$89K - $106K/yr

IT Project Manager - IT PMO TenCate | Chattanooga, TN Reports to: Senior Project Manager Experience ... Through innovation, collaboration, and operational excellence, TenCate supports customers worldwide ...

ULINE

IT Project Manager

Kenosha, WI · On-site

$96K - $113K/yr

As an IT Project Manager, you'll support Uline's application development and AI-driven initiatives for our North American company. Careers Packed with Potential. Backed by 45+ years of success, Uline ...

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$15

$57

$98

How much do it project support jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for it project support in the United States is $57.01, according to ZipRecruiter salary data. Most workers in this role earn between $43.75 and $62.50 per hour, depending on experience, location, and employer.

What are some common challenges faced by IT Project Support professionals, and how can they be managed effectively?

IT Project Support professionals often encounter challenges such as juggling multiple priorities, managing tight deadlines, and coordinating communication between technical teams and stakeholders. These can be managed effectively by maintaining organized documentation, using project management tools to track tasks and progress, and proactively clarifying requirements with both technical and non-technical team members. Building strong relationships across departments and staying adaptable to shifting project needs also contribute to smoother project delivery and professional growth.

What is the difference between It Project Support vs It Support Specialist?

AspectIt Project SupportIt Support Specialist
Primary RoleAssists in planning, coordinating, and supporting IT projectsProvides technical support and troubleshooting for IT systems
CertificationsITIL, PMP, CompTIA Project+ often preferredCompTIA A+, Network+, Microsoft Certified
Work EnvironmentProject teams, office settings, sometimes on-siteHelp desks, support centers, client sites
Employer UsageIT departments, consulting firms, project-based companiesIT departments, service providers, corporate support teams

While both roles support IT functions, It Project Support focuses on assisting with IT project coordination and management, whereas It Support Specialist handles day-to-day technical issues and user support. Understanding these differences helps in choosing the right career path or job search focus.

What does an IT Project Support specialist do?

An IT Project Support specialist assists project managers and IT teams by coordinating tasks, managing project documentation, and ensuring that projects are delivered on schedule and within scope. They may help with scheduling meetings, tracking progress, handling communications between stakeholders, and resolving minor technical issues. Their role is essential for maintaining organization and efficiency throughout the project lifecycle, ultimately contributing to the successful completion of IT projects.

What are the key skills and qualifications needed to thrive as an IT Project Support specialist, and why are they important?

To thrive as an IT Project Support specialist, you need strong organizational, troubleshooting, and documentation skills, often supported by a degree in information technology or related fields. Familiarity with project management tools like Jira or Trello, ticketing systems, and basic knowledge of software development lifecycle are typically required. Effective communication, attention to detail, and problem-solving abilities set outstanding candidates apart. These skills ensure smooth project execution, timely issue resolution, and effective collaboration within technical teams.
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What cities are hiring for It Project Support jobs? Cities with the most It Project Support job openings:
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It Project Support jobs near you
Infographic showing various It Project Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $118,585 per year, or $57 per hour.
IT Project Manager

IT Project Manager

MSM Technology, LLC

Gainesville, VA • On-site

$100K - $130K/yr

Full-time

Posted 21 days ago

Job description

Description:

MSM Technology LLC is an award winning, high performing IT services company with 22+ years of experience operating, modernizing, securing, and managing advanced technology solutions. Our support and solutions focus on understanding mission requirements, high caliber staffing and delivery excellence across Defense, Homeland, Health, Civilian, and Commercial sectors.


The IT Project Manager is the primary on-site leader responsible for the overall management, performance, and successful delivery of all IT support services for a key federal client.


Key responsibilities include:

  • Serve as the main point of contact for managing all aspects of Federal contract performance and personnel.
  • Direct all IT support services, ensuring execution aligns with ITIL best practices and all contractual requirements.
  • Drive continual service improvement (CSI) initiatives to optimize service delivery and manage the full service lifecycle.
  • Develop, implement, and maintain operational documentation, including SOPs, transition plans, and knowledge management artifacts.
  • Manage all contract-level planning and reporting, including the Staffing Plan and Monthly Status Reports.
  • Lead collaboration efforts with enterprise service desks and other vendors to ensure seamless service integration.
  • Ensure all contractual Service Level Agreements (SLAs) and performance metrics are achieved or exceeded
  • Providing guidance and support for complex or escalated technical issues
  • Leading service management processes aligned with ITIL and ISO 20000 best practices
  • Monitoring service performance metrics and identifying opportunities for operational improvements
  • Collaborating with EPA stakeholders, engineers, and other service providers to ensure seamless service delivery


Requirements:

Must have:

  • Education: Bachelor’s degree in information technology, Business, or related field, or equivalent experience
  • Experience: Minimum 5 years of experience managing IT Support Services and Help Desk contracts of similar scope and complexity.
  • ITIL: Demonstrated understanding of ITIL principles and practical application
  • Leadership: Proven ability to manage teams of IT professionals supporting a large and mobile/remote workforce, in an enterprise setting.
  • Service Level Management: Direct experience establishing processes, defining service level objectives, and managing performance against SLAs.
  • Federal IT Support requirements and standards experience
  • Federal Security: Strong familiarity with Federal IT security requirements and standards.
  • Quality: Direct experience establishing processes, defining service level objectives, and managing performance against SLAs.

Preferred skills:

  • ServiceNow experience
  • Active ITILv3, 4, or 5 Certification
  • PMP or equivalent project management certification