It Project Manager Jobs in Baton Rouge, LA (NOW HIRING)

The IT Analyst at LSU Athletics will oversee the technology platforms within our operations to provide great guest experience to help drive forward business success based on world class solutions & operations. As an IT Analyst you will be responsible for supporting and maintaining point-of-sale (POS) maintenance and supporting critical business applications ranging from labor, food management, digital menu boards, and catering systems utilized in the hospitality industry. 

   Provides technical support of the application, interfaces, and any customizations
   Monitors support issues, executes resolution plans, and reports progress to management
   Manage and maintain point of sales system and devices to ensure operable for processing transactions on event days
   Manage vendors in the implementation and support of applications
   Oversee seasonal opening and operational shutdowns as necessary
   Provides excellent customer service, especially during event support
   Proactively maintains systems and executes preventative maintenance plans
   Monitors system status and reacts to issues as they arise
   Review systems, programs, and applications to increase operating efficiency or to adapt to new requirements
   Ensures that all documentation is proactively updated to reflect current systems and processes
   Adhere to version control guidelines and ensure operational risk is minimized accordingly
   Participate in technical and functional training classes as necessary or required
   Oversee 1-2 Direct reports, providing training and support 

This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
 

   2 to 5+ years of experience in information technology in a formal Information Technology role or relevant experience in working with technology solutions in a hospitality business
   Proven ability to effectively lead and meet business objectives in a global, collaborative, and high-performance work environment
   Knowledgeable in compliance and information security
   Process-oriented with project management skills
   Candidate must have proven ability to resolve issues, mitigate roadblocks, and meets all financial and management goals on time consistently and collaboratively
   Business acumen with the ability to understand business priorities, operations, and IT enablement potential
   Strong oral, written communication and interpersonal skills, relationship building, managerial and collaboration skills
   Knowledge of point-of-sale systems - Micros, SpotOn (Appetize), Clover Sport (Bypass), VenueNext, Tapin2, Mashgin preferred
   Familiar with ServiceNow platform for Incident and Request management
   Experience in Hospitality, Sports, Retail, Restaurant (Casual Dining, Fast Casual or QSR), or other consumer-facing industry
   Available to work days, nights, weekends, and holidays based on the event schedule, and able to travel between properties
   Associate or Bachelor's degree with a concentration in IT or related discipline, or equivalent training
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). 

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.