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It Program Manager Jobs in Nepean, ON (NOW HIRING)

Giatec Scientific Inc.

IT Operations Lead

Nepean, ON · On-site

Manage user accounts, access permissions, and identity lifecycle (onboarding, offboarding, role ... RRSP matching program through RBC TO APPLY: Even if you dont meet every requirement, we encourage ...

ITK

Senior IT Specialist

Ottawa, ON · On-site

JOB SUMMARY Reporting to the Manager of Communications, the Senior IT Specialist is responsible for developing, updating and implementing plans for new and existing technologies, systems and ...

ITK

Senior IT Specialist

Ottawa, ON · On-site

CA$70K - CA$87K/yr

JOB SUMMARY Reporting to the Manager of Communications, the Senior IT Specialist is responsible for developing, updating and implementing plans for new and existing technologies, systems and ...

Leonardo DRS

Program Manager (Kanata)

Kanata, ON · Hybrid

CA$115K - CA$150K/yr

Salary range information provided is a general guideline with criteria such as the candidate ... An opportunity to work on industry leading edge technology * Flexible work hours and a compressed ...

Ottawa Senators

IT Support Analyst

Kanata, ON · On-site

CA$45K - CA$70K/yr

Manage and mentor junior IT support staff including co-op students. * Always be a welcoming a ... subsidy, and retirement programs. Support for continued learning (tuition reimbursement) is ...

Ottawa Senators

IT Support Analyst

Kanata, ON · On-site

CA$45K - CA$70K/yr

Manage and mentor junior IT support staff including co-op students. * Always be a welcoming a ... subsidy, and retirement programs. Support for continued learning (tuition reimbursement) is ...

Desjardins Group

IT Support, Technician

Ottawa, ON · Remote

You research and analyze processes, information management and data processing. You draw on your ... technology incidents reported by users * Support calls, chats and web ticket contact types from ...

Ottawa Senators

IT Support Analyst

Kanata, ON · On-site

Manage and mentor junior IT support staff including co-op students. * Always be a welcoming a ... subsidy, and retirement programs. Support for continued learning (tuition reimbursement) is ...

PwC

Finance Program Manager

Ottawa, ON · On-site

CA$84K - CA$134K/yr

Analyzingprogram information/dataincluding budgetstoidentifykey insightson program performance and ... Powered by the latest technology,you'llbe a part of diverse teams helping public and private ...

Voices

Dataset Program Manager

Ottawa, ON · Hybrid

About Us Voices is the trusted voice partner for brands, tech and voice talent. Voices helps scale ... About the Role As our Dataset Program Manager, you will combine strong program management and a ...

Telesat

IT Specialist - Kubernetes

Ottawa, ON

Deploy and manage Kubernetes clusters across various environments * Monitor and optimize the ... program (CGP) #LI-SM1 At Telesat, we take pride in being an equal opportunity employer that values ...

Uottawa

Senior Analyst, IT Security

Ottawa, ON

CA$96K - CA$120K/yr

Position Purpose Reporting to the Senior Manager, IT Security, the incumbent develops, implements ... Implement, operationalize, customize, configure, program, test, and maintain complex security ...

Arcadion

Experience IT Systems Administrator

Ottawa, ON · On-site

Responsible for providing 24/7 first tier management and support. * Provide access to all IT networ ... If you completed a program outside of Canada you will be required to obtain proof of a Canadian ...

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All JobsIt Program JobsIt Program Manager JobsIt Program Manager Jobs in Nepean, ON

It Program Manager information

See Nepean, ON salary details

$35

$65

$93

How much do it program manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for it program manager in Nepean, ON is $65.25, according to ZipRecruiter salary data. Most workers in this role earn between $54.77 and $74.62 per hour, depending on experience, location, and employer.

What are some common challenges IT program managers face when coordinating cross-functional teams?

IT Program Managers often work with cross-functional teams that include developers, business analysts, QA specialists, and stakeholders from various departments. One common challenge is ensuring effective communication and alignment among diverse team members with different priorities and technical backgrounds. Balancing competing deadlines, managing resource allocation, and navigating organizational changes can also be demanding. Successful IT Program Managers proactively address these challenges by setting clear expectations, fostering collaboration, and regularly updating stakeholders on progress.

What is an IT program manager?

IT Program Managers are professionals responsible for overseeing and coordinating multiple technology projects within an organization. They ensure that these projects align with the company’s strategic goals, managing resources, budgets, timelines, and stakeholder communication. Unlike project managers who focus on individual projects, program managers manage a portfolio of related projects to achieve broader business objectives. They play a key role in risk management, resolving issues, and ensuring successful program delivery.

What is the difference between It Program Manager vs IT Project Manager?

AspectIT Program ManagerIT Project Manager
ResponsibilitiesOversees multiple related projects, aligns them with business goals, manages program-level risks and resources.Manages individual projects, ensuring specific objectives, scope, and deadlines are met.
CertificationsPMP, PgMP, ITILPMP, CAPM, ITIL
Work EnvironmentStrategic, cross-project coordination, senior management interactionProject execution, team management, stakeholder communication
FocusProgram-level outcomes and strategic alignmentProject-specific deliverables and timelines

While both roles require similar certifications and work in IT environments, an IT Program Manager oversees multiple projects to ensure they align with broader business objectives, whereas an IT Project Manager focuses on the successful delivery of individual projects.

What are the key skills and qualifications needed to thrive as an IT program manager, and why are they important?

To thrive as an IT Program Manager, you need expertise in project management, budgeting, and IT systems, often supported by a bachelor’s degree and certifications such as PMP or Agile. Familiarity with project management tools (e.g., Jira, MS Project) and enterprise IT platforms is typically required. Strong leadership, communication, and problem-solving skills help you effectively coordinate teams and manage stakeholder expectations. These skills ensure successful delivery of complex IT initiatives on time and within scope, driving organizational goals.

What does an IT program manager do?

An IT program manager works to develop and oversee different programs for an employer. In this career, responsibilities are to create a plan or framework for the program, implement the framework, and oversee teams of employees working on projects. They may be involved in selecting a team projects, planning a budget and timeline, and defining the project scope as it relates to the company’s regular operations. Qualifications often include a bachelor’s degree or master’s degree in computer science or information technology.

More about It Program Manager jobs
What job categories do people searching It Program Manager jobs in Nepean, ON look for? The top searched job categories for It Program Manager jobs in Nepean, ON are:
What cities near Nepean, ON are hiring for It Program Manager jobs? Cities near Nepean, ON with the most It Program Manager job openings:
It Program Manager jobs near you
Infographic showing various It Program Manager job openings in Nepean, ON as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 81% In-person, and 19% Remote job distribution, with an average salary of $135,727 per year, or $65.3 per hour.

IT Operations Lead

Giatec Scientific Inc.

Nepean, ON • On-site

Full-time

Re-posted 2 days ago

Job description

Salary: $75,000-115,000

ABOUT GIATEC:

Giatec Scientific Inc. is a global leader in smart concrete testing technologies, bringing real-time data, AI, and IoT solutions to jobsites worldwide. Our core products - SmartRock, SmartMix, and MixPilot - support the full concrete lifecycle, from mix design and production to placement and performance monitoring, helping teams improve quality, efficiency, and sustainability while reducing concretes carbon footprint.

Giatec solutions have been used on 15,000+ projects across 85+ countries, and weve been recognized as one of Canadas fastest-growing companies for three consecutive years. We believe our people are key to our success and are always looking for curious, driven individuals to help shape the future of construction technology.

The expected salary range for this role is between$75,000-$115,000. This role represents an existing vacancy within the organization.


WHAT WILL YOU DO?

Were looking for an IT Operations Lead who thrives at the intersection of traditional IT operations and modern AI-driven automation. This is not your typical keep the lights on roleits a chance to fundamentally reimagine how a growing technology company runs its internal systems.

As the leader of Giatec's IT function, you'll own the full spectrum of IT operations and guide our existing IT team member across day-to-day support and strategic initiatives.

This role is ideal for someone with 58 years of hands-on IT experience who is hungry to lead a small team, automate, and innovate.


Responsibilities:

Day-to-Day IT Operations & Support

  • Oversee day-to-day IT support and serve as the senior escalation point, partnering with the existing IT team member to triage and resolve helpdesk tickets and ensure timely resolution.
  • Administer and maintain core IT infrastructure including Windows/macOS endpoints, cloud services (Microsoft 365, Azure AD/Entra ID), networking equipment, and office A/V systems
  • Manage user accounts, access permissions, and identity lifecycle (onboarding, offboarding, role changes) across all enterprise platforms
  • Maintain hardware inventory, procurement, and asset lifecycle management for laptops, peripherals, and office equipment
  • Monitor system health, uptime, and performance using observability and alerting tools


AI-Powered Automation & Process Innovation

  • Identify, design, and implement AI-driven automations to eliminate repetitive IT tasks (e.g., automated provisioning, self-service password resets, intelligent ticket routing, AI-powered knowledge bases)
  • Leverage AI and scripting tools (PowerShell, Python, Bash, Power Automate, n8n, or similar) to build workflows that reduce manual intervention and accelerate response times
  • Stay current with AI advancements in IT operations and proactively recommend tools and strategies to leadership


Disaster Recovery, Security & Business Continuity

  • Design, implement, and regularly test disaster recovery (DR) and business continuity plans, including backup strategies, failover procedures, and recovery time objectives
  • Manage backup solutions across cloud and on-premises environments, ensuring data integrity and compliance with retention policies
  • Implement and maintain security best practices including endpoint protection, MFA, conditional access policies, vulnerability patching, and security awareness training
  • Conduct periodic security audits and risk assessments, remediating findings and documenting compliance posture
  • Coordinate with external vendors and managed security providers as needed


Enterprise IT Initiatives & Strategic Projects

  • Lead and execute enterprise IT projects such as SaaS platform rollouts, infrastructure migrations, network upgrades, and system integrations
  • Develop, document, and maintain IT policies, procedures, and standard operating procedures (SOPs) that scale with the organization
  • Evaluate new technologies and vendor solutions, preparing business cases and recommendations for leadership
  • Collaborate cross-functionally with Engineering, Product, Sales, and Operations to understand their technology needs and deliver solutions
  • Manage IT budgets, vendor relationships, and software licensing to optimize cost and value


Team Leadership & Mentorship

  • Lead, mentor, and develop Giatec's existing IT team member, setting priorities and managing workload
  • Delegate frontline support and operational tasks while focusing on strategy and automation
  • Foster a culture of continuous improvement and knowledge sharing within the IT function


Must-Haves:

  • 58 years of experience in IT systems administration, IT operations, or a related technical role
  • Experience mentoring, leading, or coordinating IT staff.
  • Strong hands-on experience with Microsoft 365 administration (Exchange Online, SharePoint, Teams, Entra ID/Azure AD)
  • Proficiency in scripting and automation (PowerShell, Python, or Bash) with a proven track record of automating IT workflows
  • Experience with endpoint management tools (Intune, JAMF, or similar MDM solutions)
  • Solid understanding of networking fundamentals (DNS, DHCP, VPN, firewall configuration, TCP/IP)
  • Demonstrated experience designing and testing disaster recovery and backup solutions
  • Familiarity with security frameworks and best practices (CIS benchmarks, NIST, or ISO 27001)
  • Excellent communication skillsable to translate complex technical concepts for non-technical stakeholders
  • Diploma or degree in Information Technology, Computer Science, or a related field (or equivalent practical experience)


Nice-to-Haves

  • Experience with AI/ML tools for IT operations (AIOps platforms, Claude integrations, AI-powered monitoring)
  • Cloud certifications (Azure Administrator, AWS SysOps, or equivalent)
  • Experience in a startup or scale-up environment where wearing multiple hats is the norm
  • ITIL certification or experience with IT service management frameworks
  • Experience managing SaaS integrations and SSO/SCIM provisioning


PERKS AND BENEFITS:

  • Competitive company-paid benefits plan
  • Generous professional development budget
  • Volunteer and Life Days that make work/life balance easier to achieve
  • Your birthday off (because we want you to celebrate)
  • RRSP matching program through RBC


TO APPLY:

Even if you dont meet every requirement, we encourage you to apply - we value diverse experiences and would love to learn more about you. Please submit your resume and cover letter outlining your interest in the role. Applications are reviewed by our Talent Acquisition team; due to application volume, response times may vary. We appreciate your interest to be part of Giatec and understanding on this matter.


At Giatec, we believe that a diverse and inclusive workforce is critical to our success. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Giatec is committed to providing a barrier-free recruitment process. Accommodations and support are available upon request throughout the hiring process. If you require accommodation, please contact careers@giatecscientific.com. All accommodation-related information will be kept confidential.


AI-enabled tools may be used to support parts of the recruitment and screening process.