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It Program Manager Jobs in Whitby, ON (NOW HIRING)

MetCap Living Management Inc

IT Manager

Toronto, ON · On-site

Reporting to the Senior IT Director, the IT Manager is a senior, hands-on technology leader responsible for both strategic IT direction and day-to-day technical operations . This role oversees ...

Source Code

RQ00200 - Sr. Program Manager

Toronto, ON · Hybrid

CA$105.92 - CA$127.10/hr

Bachelor's degree in Computer Science, Information Technology, Business Administration, or ... The Senior Program Manager drives collaboration across cross-functional teams, manages risks and ...

Magna

Regional IT Manager- North America

Concord, ON · On-site

The Regional IT Manager - North America serves as the primary liaison between Global IT, the Group ... Oversee technology programs and projects delivered by Global IT within the region to ensure ...

Clio

Manager, IT Systems

Toronto, ON

We are seeking a Manager, IT Systems to join our IT team. This role is available to candidates ... We have developed a series of programs and processes to ensure we are creating fair and competitive ...

GEODIS

IT Coordinator

Ajax, ON · On-site

$20 - $27/hr

Assists the IT Manager and Corporate IT Team with troubleshooting network and server problems ... Supports GEODIS' programs for Safety, Health, Environment, Quality, Ethics, Compliance, CSR, and ...

GFL Environmental

IT Auditor

Vaughan, ON

Reporting to the Senior Manager, this role provides hands-on exposure to ITGC testing, SOX ... Exposure to SOX programs and experience with ERP systems, Workday, ServiceNow, AWS, or home-grown ...

ABL Employment

IT Technician

Richmond Hill, ON · Hybrid

CA$65K - CA$80K/yr

Our client is a growing Managed IT Services provider specializing in supporting dental professionals. They deliver dependable computer support and onsite IT services to dental offices, helping ...

York1

Director, Information Technology

Toronto, ON · On-site

$120 - $160/hr

Manage and optimize enterprise business systems including ERP, CRM, operational software, fleet ... Experience overseeing cybersecurity programs, disaster recovery planning, infrastructure ...

Amphenol HSIO

IT Project Manager

Markham, ON · On-site

Proven track record managing large, complex IT programs in enterprise environments. * Strong understanding of IT infrastructure, software development (SDLC), cloud technologies, and/or enterprise ...

Magna

Regional Director, IT

Newmarket, ON · On-site

CA$145K - CA$175K/yr

The Regional Director, IT will establish a close relationship between Global IT, the Group and the ... Demonstrated program management skills, including planning, and controlling processes.

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All JobsIt Program JobsIt Program Manager JobsIt Program Manager Jobs in Whitby, ON

It Program Manager information

What are some common challenges IT Program Managers face when coordinating cross-functional teams?

IT Program Managers often work with cross-functional teams that include developers, business analysts, QA specialists, and stakeholders from various departments. One common challenge is ensuring effective communication and alignment among diverse team members with different priorities and technical backgrounds. Balancing competing deadlines, managing resource allocation, and navigating organizational changes can also be demanding. Successful IT Program Managers proactively address these challenges by setting clear expectations, fostering collaboration, and regularly updating stakeholders on progress.

What are the top 3 skills of a program manager?

A program manager needs strong leadership and communication skills to coordinate teams and stakeholders effectively. They should also have excellent organizational and project management abilities, often utilizing tools like MS Project or Jira. Additionally, strategic thinking and problem-solving skills are essential for aligning projects with organizational goals.

What are IT Program Managers?

IT Program Managers are professionals responsible for overseeing and coordinating multiple technology projects within an organization. They ensure that these projects align with the company’s strategic goals, managing resources, budgets, timelines, and stakeholder communication. Unlike project managers who focus on individual projects, program managers manage a portfolio of related projects to achieve broader business objectives. They play a key role in risk management, resolving issues, and ensuring successful program delivery.

Is a TPM role stressful?

A Technical Program Manager (TPM) role can be stressful due to managing multiple projects, tight deadlines, and coordinating between teams. Success often depends on strong organizational skills, communication, and the ability to handle high-pressure situations.

How much is a program manager paid?

The average salary for an IT Program Manager varies by experience and location but typically ranges from $90,000 to $150,000 annually in the United States. Senior program managers with extensive experience or certifications like PMP can earn higher salaries, often exceeding $160,000. Compensation may also include bonuses and benefits depending on the organization.

What is the difference between It Program Manager vs IT Project Manager?

AspectIT Program ManagerIT Project Manager
ResponsibilitiesOversees multiple related projects, aligns them with business goals, manages program-level risks and resources.Manages individual projects, ensuring specific objectives, scope, and deadlines are met.
CertificationsPMP, PgMP, ITILPMP, CAPM, ITIL
Work EnvironmentStrategic, cross-project coordination, senior management interactionProject execution, team management, stakeholder communication
FocusProgram-level outcomes and strategic alignmentProject-specific deliverables and timelines

While both roles require similar certifications and work in IT environments, an IT Program Manager oversees multiple projects to ensure they align with broader business objectives, whereas an IT Project Manager focuses on the successful delivery of individual projects.

What are the key skills and qualifications needed to thrive as an IT Program Manager, and why are they important?

To thrive as an IT Program Manager, you need expertise in project management, budgeting, and IT systems, often supported by a bachelor’s degree and certifications such as PMP or Agile. Familiarity with project management tools (e.g., Jira, MS Project) and enterprise IT platforms is typically required. Strong leadership, communication, and problem-solving skills help you effectively coordinate teams and manage stakeholder expectations. These skills ensure successful delivery of complex IT initiatives on time and within scope, driving organizational goals.

Is being a TPM a good career?

A Technical Program Manager (TPM) is a role that involves coordinating technical projects, managing cross-functional teams, and ensuring timely delivery. It often requires strong communication, project management skills, and technical knowledge of tools like Agile and Scrum. Many consider it a good career for those interested in leadership, problem-solving, and working at the intersection of technology and business.

What Does an IT Program Manager Do?

An IT program manager works to develop and oversee different programs for an employer. In this career, responsibilities are to create a plan or framework for the program, implement the framework, and oversee teams of employees working on projects. They may be involved in selecting a team projects, planning a budget and timeline, and defining the project scope as it relates to the company’s regular operations. Qualifications often include a bachelor’s degree or master’s degree in computer science or information technology.

More about It Program Manager jobs
What job categories do people searching It Program Manager jobs in Whitby, ON look for? The top searched job categories for It Program Manager jobs in Whitby, ON are:
What cities near Whitby, ON are hiring for It Program Manager jobs? Cities near Whitby, ON with the most It Program Manager job openings:
It Program Manager jobs near you
Infographic showing various It Program Manager job openings in Whitby, ON as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

IT Manager

MetCap Living Management Inc

Toronto, ON • On-site

Full-time

Re-posted 11 days ago

Job description

MetCap Living Management Inc. is one of the largest private third-party property managers specializing in multi-residential property management. We are a growth-orientated company with our head office located in Toronto, Ontario and property operations in British Columbia, Ontario, Quebec, Nova Scotia and New Brunswick.
MetCap Living Management Inc. has an opening for an IT Manager at our Downtown Toronto office.
Reporting to the Senior IT Director, the IT Manager is a senior, hands-on technology leader responsible for both strategic IT direction and day-to-day technical operations. This role oversees company-wide systems, infrastructure, cybersecurity, and end-user technology while remaining directly involved in system configuration, troubleshooting, and implementation, including phone systems, accounting platforms, and corporate mobile devices. The IT Manager ensures technology effectively supports MetCap’s residential property management operations across multiple regions.


Key Responsibilities
Strategic & Leadership Responsibilities
  • Develop and execute IT strategy aligned with business objectives and operational needs.
  • Lead, mentor, and support IT staff while remaining directly involved in technical work.
  • Act as a senior technical escalation point for complex or high-impact issues.
  • Collaborate with executive leadership and department heads to align technology with operational priorities.
Hands-On Infrastructure & Systems Management
  • Design, configure, maintain, and troubleshoot:
    • Network infrastructure
    • Cloud services (Microsoft 365, backups, identity management)
  • Perform system upgrades, patches, migrations, and performance optimization.
  • Maintain business-critical applications including property management, finance, Customer Service, HR, and communication systems.
Phone, VoIP & Communication Systems
  • Administer and support corporate phone systems, including:
    • VoIP platforms
    • Office phones
    • Call routing, extensions, voicemail, and call queues for customer service
  • Configure and manage mobile/cellular devices:
    • Corporate smartphones
    • Mobile device management (MDM)
    • Carrier contracts, provisioning, and usage optimization
  • Troubleshoot phone and mobile issues for head office and property locations.
  • Coordinate system rollouts, upgrades, and office or property deployments.
  • Manage vendor relationships with telecom and mobile service providers.
End-User Support & IT Operations
  • Provide advanced hands-on support for desktops, laptops, printers, and peripherals.
  • Oversee service desk operations and personally handle escalations when required.
  • Establish and enforce IT policies, standards, and documentation.
  • Support onboarding/offboarding processes including device setup and access controls.
Cybersecurity & Risk Management
  • Implement and maintain cybersecurity controls, endpoint protection, and monitoring.
  • Lead incident response and remediation for security events.
  • Ensure compliance with privacy and data protection standards.
Project Management & Implementation
  • Lead and actively participate in IT projects such as:
    • Phone system upgrades
    • New property deployments
    • Software implementations and integrations
  • Coordinate timelines, vendors, budgets, and internal stakeholders.
  • Perform system testing, validation, and post-implementation support.
Budgeting & Vendor Management
  • Develop and manage the IT budget with hands-on cost control.
  • Negotiate contracts with software, hardware, telecom, and cloud vendors.
  • Track licenses, subscriptions, and asset inventories.

Salary Range: $90,000 – $100,000 per year.
We thank all applicants; however, only those candidates invited to interview will be contacted. We do not use AI during our hiring process. This is a new open role.
MetCap Living Management Inc. is committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require a disability–related accommodation to participate in the recruitment process, please email us.

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