ZipRecruiter

Log In

1

It Process Design Analyst Jobs (NOW HIRING)

nLeague Services Inc

IT Process Analyst

Atlanta, GA · On-site

Job ID: 65170 Position: IT Process Analyst Department: ATL - TDE Location: 6000 North Terminal Pkwy Atlanta, Georgia 30320 Duration: 6+ Months Shift: 8:00 AM to 4:30 PM 1. Overview The IT Process ...

Vintun

IT Process Analyst

Stafford, VA · On-site

$80K - $100K/yr

... analysis, and briefings in support of IT service management • Actively contribute process improvement and oversight ideas to one or more working groups of ITSM practitioners in support of ...

The University Of Iowa

IT Process Designer

Iowa City, IA · Hybrid

Map, analyze and optimize workflows and process data to improve efficiency, identify inefficiencies ... Collaborate with the Halo ITSM team to execute design or redesign efforts within the platform.

Posted today

University of Iowa

IT Process Designer

Iowa City, IA · Hybrid

Map, analyze and optimize workflows and process data to improve efficiency, identify inefficiencies ... Collaborate with the Halo ITSM team to execute design or redesign efforts within the platform.

New

Haweo

IT Process Analyst- ITSM

Quantico, VA · On-site

$90K - $100K/yr

... analysis, and briefings in support of IT service management * Actively contribute process improvement and oversight ideas to one or more working groups of ITSM practitioners in support of Government ...

Bexar County

$100K - $126K/yr

Job Title Senior IT Process Analyst Supervisor Pay Rate Min to Mid Range $100,944.00 - $126,180.00 Time Type Full time Summary Under administrative direction, is responsible for the management ...

Foth

Process Design Engineer

Hazleton, PA

Pipe stress analysis * Thru air drying (TAD) or other advanced papermaking technologies ... You will not be penalized for redacting or removing this information. Notice to Third Party ...

MatrixSB

IT Analyst

San Jose, CA · On-site

IT ANALYST - LOS ANGELES We are seeking a proven IT Analyst to code our state-of-the-art Talent ... processes Design and implement complex changes impacting several processes with minimal direction ...

next page

Showing results 1-20

All JobsTechnology JobsInformation Technology JobsTechnology Engineer JobsIT Process Design Analyst Jobs

It Process Design Analyst information

See salary details

$13

$38

$76

How much do it process design analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for it process design analyst in the United States is $38.84, according to ZipRecruiter salary data. Most workers in this role earn between $28.37 and $45.67 per hour, depending on experience, location, and employer.

What are popular job titles related to It Process Design Analyst jobs?

For It Process Design Analyst jobs, the most frequently searched job titles are:

IT Process Design Engineer

Iowa City, IA • On-site

University of Iowa
Colleges, Universities, and Professional Schools • 10K+ employees
Learn more about University of Iowaexternal

Full-time

PTO

Posted yesterday

New

University Of Iowa rating

6.9

Company rating: 6.9 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

Job description

The Department of Health Care Information Services intends to hire for one position at either the Quality and Improvement Engineer classification, requisition #26005102, or Quality and Improvement Specialist requisition #26005100, based on the qualifications of the successful candidate.
Position Summary:
The IT Process Design Engineer is responsible for the design, development, implementation, integration, and continuous improvement of technology solutions that support enterprise IT service management and operational excellence initiatives. This position combines systems engineering, platform administration, process automation, and operational analytics to improve reliability, efficiency, scalability, and user experience across health care and academic technology environments.
The IT Process Design Engineer serves as a technical leader within the Service Management team, collaborating with infrastructure, application, security, clinical, and operational stakeholders to engineer solutions that modernize service delivery, automate workflows, integrate enterprise systems, and enable data-driven decision-making. This role is responsible for translating business and operational requirements into sustainable technical solutions while ensuring alignment with organizational standards, compliance requirements, and strategic objectives.
The IT Process Design Engineer will report to the Lead Application Developer, HCIS, who in turn reports to the Director of Communication & Collaboration Applications in HCIS. The role will operate within the Service Management team to drive workstreams, while interacting cross-functionally with IT, clinical, operational, and administrative partners.
This position is eligible for hybrid work within the state of Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
Position Responsibilities:
  • Engineer integrations between ITSM platforms, operational systems, monitoring tools, communication platforms, and enterprise applications.
  • Develop technical solutions that improve availability, performance, scalability, and maintainability of operational platforms.
  • Evaluate emerging technologies and recommend technical solutions that support organizational goals.
  • Analyze system, service, and process data to identify trends, performance bottlenecks, and improvement opportunities.
  • Perform root cause analysis and recommend technical solutions for recurring operational challenges.
  • Establish monitoring and measurement frameworks that support proactive service management.
  • Collaborate with the Halo ITSM team to execute design or redesign efforts within the platform.
  • Develop and maintain process standards, KPIs, maturity models, and ensuring compliance and regulatory requirements.
  • Monitor performance metrics and sustainment of implemented improvements, adjusting plans as needed.
  • Partner with IT and operational stakeholders to document current and future state processes.
  • Respond to emerging operational issues, helping resolve disruptions that affect organizational priorities.
  • Create clear documentation of workflows, process changes, and system updates to support knowledge transfer.
  • Partner with infrastructure, application, security, clinical, and operational teams to deliver integrated enterprise solutions.
  • Provide technical consultation and subject matter expertise for operational transformation initiatives.
  • Participate in project planning, technical reviews, and architecture discussions.
  • Mentor team members on engineering best practices, automation strategies, and platform capabilities.

Pay Grade: 5A https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure
The University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at https://hr.uiowa.edu/benefits
Percent of Time: 100%
Staff Type: Professional & Scientific
Type of Position: Regular
Education Requirements:
Master's degree in IT, Computer Engineering, Business Administration or an equivalent combination of education and experience in a related field.
Required Qualifications:
  • 2+ years of experience in operations, performance improvement, or process engineering.
  • Experience designing, implementing, supporting, or integrating enterprise technology platforms.
  • Experience troubleshooting complex technical issues and performing root cause analysis.
  • Experience working in large-scale, highly regulated, or complex operational environments.
  • Experience working in a health care or complex service delivery environment.
  • Experience with improvement methodologies (e.g. Lean, ITIL, Agile).
  • Proficiency in Microsoft Office Suite and basic analytics tools.
  • Effective communicator with the ability to engage senior leaders and other cross-functional stakeholders.
  • Ability to thrive in a dynamic, matrixed environment and manage ambiguity.

Desired Qualifications:
  • Prior experience working in academic medical centers or health systems.
  • Familiarity with the Halo ITSM platform or other ITSM systems platforms.
  • Certification or education in ITIL, COBIT, Lean or Agile frameworks.
  • Strong analytical and critical thinking skills; ability to identify root causes and recommend actionable solutions.
  • Ability to manage multiple priorities and work independently in a fast-paced, matrixed environment.
  • Proficiency in process mapping and performance monitoring tools.
  • Familiarity with enterprise infrastructure, communication platforms, identity management, and operational monitoring solutions.
  • Understanding of hospital operations, infrastructure, and systems.
  • Comfortable with iterative improvement cycles.

To be considered, applicants must upload a resume(under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
This position is not eligible for University sponsorship for employment authorization.
For additional questions contact Jennifer Reinier at Jennifer-Reinier@uiowa.edu.

What University Of Iowa employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply