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It Problem Manager Jobs in Mebane, NC (NOW HIRING)

RS Fincher

Assistant Community Manager

Apex, NC · On-site

$22/hr

Creativity and problem-solving skills are expected. * Answer the phone and communicate via email ... if it may not be part of perceived . Must be experienced and comfortable in an environment ...

Indigo IT LLC

ISSO

Liberty, NC · On-site

Founded in 2001, Indigo IT is an award winning information technology consulting and services ... and management using Tenable Nessus and reviewing scan reports * Strong analytical and problem ...

Archer IT

Security Architect

Raleigh, NC · On-site

$63.25 - $81.75/hr

Company Description Archer IT is a NYC based recruiting firm and trusted adviser to leading ... Working with Cyber Security Product Management, Engineering, and Operations team to understand ...

Archer IT

Security Architect

Raleigh, NC

$63.25 - $81.75/hr

Company Description Archer IT is a NYC based recruiting firm and trusted adviser to leading ... Working with Cyber Security Product Management, Engineering, and Operations team to understand ...

Medical Leverage

Project Manager

Cary, NC · On-site +1

It's important to ensure understanding by seeking feedback and restating information as needed ... Problem Solving - Problem solving means finding the most effective solutions quickly and ...

Medical Leverage

Project Manager

Cary, NC · On-site

It's important to ensure understanding by seeking feedback and restating information as needed ... Problem Solving - Problem solving means finding the most effective solutions quickly and ...

Super Chix

Shift Manager

Morrisville, NC · On-site

$16 - $20/hr

SHIFT MANAGER ( Morrisville, NC) This is not just a restaurant. It's an obsession and we need ... And we have a problem. We're not very good at letting things go. It's a full-bore, all the way to ...

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All JobsIt Problem JobsIt Problem Manager JobsIt Problem Manager Jobs in Mebane, NC

It Problem Manager information

See Mebane, NC salary details

$17.3K

$64.6K

$119.3K

How much do it problem manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for it problem manager in Mebane, NC is $64,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $77,800.00 per year, depending on experience, location, and employer.

What is an IT Problem Manager?

IT Problem Managers are professionals responsible for identifying, managing, and resolving the root causes of recurring incidents within an organization's IT systems. Their main goal is to minimize the impact of problems on business operations by analyzing incident trends, implementing long-term solutions, and preventing future issues. They often coordinate between technical teams and stakeholders to ensure problems are resolved efficiently and permanently.

How does an IT Problem Manager typically collaborate with other IT teams to resolve recurring issues?

An IT Problem Manager frequently works cross-functionally, partnering with service desk staff, incident managers, infrastructure teams, and application support groups to analyze and address persistent IT problems. This involves organizing root cause analyses, facilitating problem review meetings, and ensuring follow-up actions are tracked to completion. Effective communication and documentation are key, as the Problem Manager must coordinate inputs from multiple stakeholders to implement long-term solutions and prevent future incidents. This collaborative approach helps foster a proactive culture and continuous improvement within IT operations.

What are the key skills and qualifications needed to thrive as an IT Problem Manager, and why are they important?

To thrive as an IT Problem Manager, you need a solid understanding of ITIL processes, incident and problem management, and a background in information technology or computer science. Familiarity with IT service management (ITSM) tools like ServiceNow or BMC Remedy, and ITIL certifications, are typically required. Strong analytical thinking, communication, and stakeholder management skills help you excel in identifying root causes and coordinating solutions. These skills are critical for minimizing business disruptions, ensuring service reliability, and driving continuous improvement in IT environments.

What is the difference between It Problem Manager vs It Service Desk Analyst?

AspectIt Problem ManagerIt Service Desk Analyst
Primary RoleIdentify, analyze, and resolve root causes of IT problems to prevent future incidentsHandle initial user requests, troubleshoot basic issues, and escalate complex problems
CertificationsITIL Foundation, sometimes Problem Management certificationsITIL Foundation, CompTIA A+ often preferred
Work EnvironmentTypically in IT operations or support teams, focusing on problem resolutionFrontline support, interacting directly with end-users
FocusProactive problem management and process improvementReactive incident handling and customer service

The It Problem Manager focuses on identifying and resolving underlying IT issues to improve system stability, while the It Service Desk Analyst primarily handles user requests and resolves basic technical problems. Both roles require ITIL knowledge, but their responsibilities and focus areas differ significantly.

What cities near Mebane, NC are hiring for It Problem Manager jobs?

Cities near Mebane, NC with the most It Problem Manager job openings:

It Problem Manager jobs near you
Infographic showing various It Problem Manager job openings in Mebane, NC as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $64,584 per year, or $31.1 per hour.

Assistant Community Manager

RS Fincher

Apex, NC • On-site

$22/hr

Full-time

Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Benefits:
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k) matching
  • Competitive salary

The Assistant Community Manager is responsible for assisting with the day-to-day operations as part of a team of the RS Fincher community managers. The role is to assure a well-managed, well maintained community/ies.
Provide positive and timely response to the concerns and needs of homeowners.
The Assistant Manager performs a variety of tasks and directs the work of vendors.
Creativity and problem-solving skills are expected.
• Answer the phone and communicate via email
• Prepare board meeting packets, mailouts, and working with vendors
• Draft letters and notices
• Assist in enforcing the governing documents
• Organize and maintain records
• Assist and follow up with estimates, schedule work, track, record and implement all maintenance
and repairs
• Visit communities / Property Inspections
• Additional duties as assigned – this would be a position great for a person with a heart to work and
is passionate about “getting it done” even if it may not be part of perceived job description.
Must be experienced and comfortable in an environment requiring high levels of customer service, highly motivated and confident professional, excellent written and verbal communication skills, detail oriented, proven problem-solving skills, great reasoning, competent in Outlook, Excel and Word, basic experience with financial reports and budgets.
Experience in the Community Association industry a plus, and largely a must.

RS Fincher & Co is a growing HOA management company looking for energetic, passionate, personable, dependable, reasonable, of good character and integrity, as well as detail-oriented candidates to join our growing team