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It Problem Manager Jobs in Houston, TX (NOW HIRING)

Collaborate closely with internal stakeholders, such as technical leads, risk management, tax group ... Strong analytical and problem-solving skills, with the ability to understand complex technical ...

Collaborate closely with internal stakeholders, such as technical leads, risk management, tax group ... Strong analytical and problem-solving skills, with the ability to understand complex technical ...

The company leverages its global leadership in carbon management to advance lower-carbon ... analytical and problem-solving skills, with the ability to understand complex technical ...

Perform other tasks and duties as assigned by management. Requirements Minimum Qualifications ... Strong analytical, troubleshooting, and root-cause problem-solving skills required. * Ability to ...

Sr Endur Developer

Houston, TX · On-site

$52 - $68.75/hr

... Change & Problem Management via ServiceNow • Troubleshoot and resolve Endur + ODW-related issues end-to-end • Partner with business stakeholders and IT teams across Trading & Supply ...

Perform other tasks and duties as assigned by management. Requirements Minimum Qualifications ... Strong analytical, troubleshooting, and root-cause problem-solving skills required. * Ability to ...

Perform other tasks and duties as assigned by management. Requirements Minimum Qualifications ... Strong analytical, troubleshooting, and root-cause problem-solving skills required. * Ability to ...

Manage and install broadcast equipment like cameras, servers, routers, switches, encoders, and ... Problem-Solving Skills: A natural ability to diagnose and resolve hardware, software, and network ...

Support integration of data management between IT and OT. Required Qualifications: * Minimum ... Strong analytical, problem-solving, and troubleshooting skills. * Basic knowledge Inter Center ...

Showing results 21-40

It Problem Manager information

See Houston, TX salary details

$19.1K

$71.4K

$131.8K

How much do it problem manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for it problem manager in Houston, TX is $71,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $85,900.00 per year, depending on experience, location, and employer.

What is an IT Problem Manager?

IT Problem Managers are professionals responsible for identifying, managing, and resolving the root causes of recurring incidents within an organization's IT systems. Their main goal is to minimize the impact of problems on business operations by analyzing incident trends, implementing long-term solutions, and preventing future issues. They often coordinate between technical teams and stakeholders to ensure problems are resolved efficiently and permanently.

How does an IT Problem Manager typically collaborate with other IT teams to resolve recurring issues?

An IT Problem Manager frequently works cross-functionally, partnering with service desk staff, incident managers, infrastructure teams, and application support groups to analyze and address persistent IT problems. This involves organizing root cause analyses, facilitating problem review meetings, and ensuring follow-up actions are tracked to completion. Effective communication and documentation are key, as the Problem Manager must coordinate inputs from multiple stakeholders to implement long-term solutions and prevent future incidents. This collaborative approach helps foster a proactive culture and continuous improvement within IT operations.

What are the key skills and qualifications needed to thrive as an IT Problem Manager, and why are they important?

To thrive as an IT Problem Manager, you need a solid understanding of ITIL processes, incident and problem management, and a background in information technology or computer science. Familiarity with IT service management (ITSM) tools like ServiceNow or BMC Remedy, and ITIL certifications, are typically required. Strong analytical thinking, communication, and stakeholder management skills help you excel in identifying root causes and coordinating solutions. These skills are critical for minimizing business disruptions, ensuring service reliability, and driving continuous improvement in IT environments.

What is the difference between It Problem Manager vs It Service Desk Analyst?

AspectIt Problem ManagerIt Service Desk Analyst
Primary RoleIdentify, analyze, and resolve root causes of IT problems to prevent future incidentsHandle initial user requests, troubleshoot basic issues, and escalate complex problems
CertificationsITIL Foundation, sometimes Problem Management certificationsITIL Foundation, CompTIA A+ often preferred
Work EnvironmentTypically in IT operations or support teams, focusing on problem resolutionFrontline support, interacting directly with end-users
FocusProactive problem management and process improvementReactive incident handling and customer service

The It Problem Manager focuses on identifying and resolving underlying IT issues to improve system stability, while the It Service Desk Analyst primarily handles user requests and resolves basic technical problems. Both roles require ITIL knowledge, but their responsibilities and focus areas differ significantly.

What job categories do people searching It Problem Manager jobs in Houston, TX look for?

The top searched job categories for It Problem Manager jobs in Houston, TX are:

What cities near Houston, TX are hiring for It Problem Manager jobs?

Cities near Houston, TX with the most It Problem Manager job openings:

Infographic showing various It Problem Manager job openings in Houston, TX as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $71,354 per year, or $34.3 per hour.

IT Contracts Negotiator

Oxy

Houston, TX • On-site

Full-time

Re-posted 11 days ago


Job description

Oxyproduces,markets and transportsoil and natural gas to maximize value and provide resources fundamental to life. The company leverages its global leadership incarbon managementto advance lower-carbon technologies and products. Headquartered in Houston, Oxy primarily operates in the United States, Middle East and North Africa. To learn more, visitOxy

Oxy strives to attract and retain talented employees by investing in their professional development and providing rewarding opportunities for personal growth. Our goal is to meet the highest employer standards by ensuring the health and safety of our employees, protecting the environment and positively impacting our communities where we do business.

Oxy is seeking a highly experienced and skilled IT Contracts Negotiator to join our team working at the forefront of energy technology. In this crucial role, you will be responsible for negotiating and securing contracts with IT vendors, contractors, and consultants to support our innovative projects aimed at producing essential energy, chemical, and related products that sustain and improve life on our planet while reducing greenhouse gas emissions through cutting-edge technological solutions.

Key Responsibilities:

Redline and negotiate favorable terms and conditions in IT-related agreements for Professional Services, software licenses, SaaS/XaaS, data licensing, hardware, telecom, SOWs, Order Forms, etc. with selected contractors and vendors.

Collaborate closely with internal stakeholders, such as technical leads, risk management, tax group, and legal teams as well as working with outside legal counsel, to ensure that contracts are drafted to protect OXY's interests and align with project requirements and organizational policies.

Identify opportunities for process improvements and risk mitigation in IT contracting

Qualifications:

Minimum of Bachelor degree in a relevant field, such as business administration, supply chain, or information technology.

Eight (8) or more years redlining legal terms and negotiating IT-related agreements (Professional Services, Software-as-a-Service, XaaS, Data, Software, Hardware and Telecommunications).

In-depth knowledge of IT contracting practices, legal frameworks, and industry standards.

Excellent negotiation, communication, and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.

Strong analytical and problem-solving skills, with the ability to understand complex technical requirements and translate them into contractual terms.

Proficiency in using contract lifecycle management software and tools.

This role requires a highly skilled and experienced negotiator with a deep understanding of IT contracting. The successful candidate must be able to quickly adjust and prioritize in a fast-paced, dynamic environment with competing priorities.

Schedule:

9/80 (every other Friday off) or 5/40

Remote: Monday & Friday

In Office: Tues-Thurs

Relocation will notbe provided.

Occidental does not offer sponsorship of employment-based nonimmigrant visa petitions for this role.

Recruitment Fraud
It has come to our attention various individuals and/or organizations are contacting people falsely pretending to recruit on behalf of Oxy. Please be aware that these recruiting scams and communications do not originate nor are they associated with our recruitment process. All Oxy job postings and offers will require a completed application through our company website.
Oxy does not charge a fee at any stage of the recruiting process. We will never:
Ask you to pay for applications, interviews, meetings, processing, training or for any other fees
Use recruiting or placement agencies that charge candidates an advance fee of any kind or
Request personal information such as passport and bank account details at an early stage of our recruitment process.
We recommend against responding to unsolicited business propositions or offers from people you don't know. Do not disclose your personal or financial details. If you believe you have been the victim of a recruiting scam, please contact your local police department.


All qualified applicants will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


Oxy logo

About Oxy

Sourced by ZipRecruiter

For 100 years, Oxy has developed extensive assets, infrastructure, expertise and technology to fuel progress and improve lives around the world. Now we’re leveraging these resources to help solve the planet’s most pressing environmental challenges. We want to be part of the solution, so we're taking bold steps to innovate new technologies for a low-carbon future. Oxy produces energy and essential products to sustain and improve life on our planet. Our experienced teams, located in the United States, Middle East, Africa and Latin America, are committed to safe and efficient operations and products, and to reducing our carbon footprint and helping others do the same.

Industry

Oil and gas extraction

Company size

10,000+ Employees

Headquarters location

Houston, TX, US