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It Problem Manager Jobs in Fresno, TX (NOW HIRING)

Daikin

Logistics Manager

Houston, TX · On-site

Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director  * Works on difficult to moderately complex issues and ...

Daikin

Logistics Manager

Houston, TX

Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director  * Works on difficult to moderately complex issues and ...

Andor Tech Inc.

IT Software Engineer

Houston, TX · On-site

Support Change & Problem Management via ServiceNow * Troubleshoot and resolve Endur + ODW-related issues end-to-end * Partner with business stakeholders and IT teams across Trading & Supply Must-Have ...

TEGNA Inc.

IT/Broadcast Technician

Houston, TX

Manage and install broadcast equipment like cameras, servers, routers, switches, encoders, and ... Problem-Solving Skills: A natural ability to diagnose and resolve hardware, software, and network ...

Arc Technologies Group

IT/OT Consultant

Houston, TX · On-site

... problem-solving. We take those passions, along with our Cybersecurity-First approach, with us to ... Manage IT/OT initiatives and collaborate with client staff * Perform analysis of the architecture ...

New

OxyChem

Identity Access Mgmt IT Advisor

Houston, TX · On-site

... IT teams and business units to safeguard systems and manage user access. Key Responsibilities ... Analytical & Problem-Solving: Skilled in identifying risks and implementing effective mitigation ...

Oxy

Identity Access Mgmt IT Advisor

Houston, TX · Hybrid

... IT teams and business units to safeguard systems and manage user access. Key Responsibilities ... Analytical & Problem-Solving: Skilled in identifying risks and implementing effective mitigation ...

Oxy

IT Contracts Negotiator

Houston, TX · On-site

Collaborate closely with internal stakeholders, such as technical leads, risk management, tax group ... Strong analytical and problem-solving skills, with the ability to understand complex technical ...

Panelmatic

IT/OT Specialist

Houston, TX · On-site

Perform other tasks and duties as assigned by management. Requirements Minimum Qualifications ... Strong analytical, troubleshooting, and root-cause problem-solving skills required. * Ability to ...

ECI Group

Sr Endur Developer

Houston, TX · On-site

$52 - $68.75/hr

... Change & Problem Management via ServiceNow • Troubleshoot and resolve Endur + ODW-related issues end-to-end • Partner with business stakeholders and IT teams across Trading & Supply ...

Panelmatic

IT/OT Specialist

Houston, TX · On-site

Perform other tasks and duties as assigned by management. Requirements Minimum Qualifications ... Strong analytical, troubleshooting, and root-cause problem-solving skills required. * Ability to ...

Panelmatic

IT/OT Specialist

Houston, TX

Perform other tasks and duties as assigned by management. Requirements Minimum Qualifications ... Strong analytical, troubleshooting, and root-cause problem-solving skills required. * Ability to ...

flowcontrol

IT Integrations Developer

Houston, TX · On-site

$48 - $63.75/hr

Develop and manage REST/SOAP APIs for P21 and related systems. * Build custom integrations using ... Other Skills: * Strong problem-solving and analytical skills. * Excellent communication and ...

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All JobsIt Problem JobsIt Problem Manager JobsIt Problem Manager Jobs in Fresno, TX

It Problem Manager information

See Fresno, TX salary details

$16.9K

$63K

$116.3K

How much do it problem manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for it problem manager in Fresno, TX is $62,987.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $75,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Problem Manager, and why are they important?

To thrive as an IT Problem Manager, you need a solid understanding of ITIL processes, incident and problem management, and a background in information technology or computer science. Familiarity with IT service management (ITSM) tools like ServiceNow or BMC Remedy, and ITIL certifications, are typically required. Strong analytical thinking, communication, and stakeholder management skills help you excel in identifying root causes and coordinating solutions. These skills are critical for minimizing business disruptions, ensuring service reliability, and driving continuous improvement in IT environments.

How does an IT Problem Manager typically collaborate with other IT teams to resolve recurring issues?

An IT Problem Manager frequently works cross-functionally, partnering with service desk staff, incident managers, infrastructure teams, and application support groups to analyze and address persistent IT problems. This involves organizing root cause analyses, facilitating problem review meetings, and ensuring follow-up actions are tracked to completion. Effective communication and documentation are key, as the Problem Manager must coordinate inputs from multiple stakeholders to implement long-term solutions and prevent future incidents. This collaborative approach helps foster a proactive culture and continuous improvement within IT operations.

What is the difference between It Problem Manager vs It Service Desk Analyst?

AspectIt Problem ManagerIt Service Desk Analyst
Primary RoleIdentify, analyze, and resolve root causes of IT problems to prevent future incidentsHandle initial user requests, troubleshoot basic issues, and escalate complex problems
CertificationsITIL Foundation, sometimes Problem Management certificationsITIL Foundation, CompTIA A+ often preferred
Work EnvironmentTypically in IT operations or support teams, focusing on problem resolutionFrontline support, interacting directly with end-users
FocusProactive problem management and process improvementReactive incident handling and customer service

The It Problem Manager focuses on identifying and resolving underlying IT issues to improve system stability, while the It Service Desk Analyst primarily handles user requests and resolves basic technical problems. Both roles require ITIL knowledge, but their responsibilities and focus areas differ significantly.

What is an IT Problem Manager?

IT Problem Managers are professionals responsible for identifying, managing, and resolving the root causes of recurring incidents within an organization's IT systems. Their main goal is to minimize the impact of problems on business operations by analyzing incident trends, implementing long-term solutions, and preventing future issues. They often coordinate between technical teams and stakeholders to ensure problems are resolved efficiently and permanently.
What cities near Fresno, TX are hiring for It Problem Manager jobs? Cities near Fresno, TX with the most It Problem Manager job openings:
It Problem Manager jobs near you
Infographic showing various It Problem Manager job openings in Fresno, TX as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $62,987 per year, or $30.3 per hour.

`Start This Week | Fully Remote | Entry Level Leadership | Flexible Schedule

AO Globe Life

Houston, TX • On-site, Remote

$60K - $80K/yr

Part-time

Re-posted 14 days ago

Job description

Remote Career Opportunity - Your Future Starts NOW!
Employment Type: Full-Time / Part-Time
Location: Remote (U.S.-Based Only)
Ordinary is over. No experience? No problem. We deliver hands-on training so you can start earning THIS WEEK. Join the unstoppable Globe Life AO team and take control of your future with flexible schedules, uncapped bonuses, and lightning-fast career growth. Get hired in as little as 24-48 hours and start building your success story today!
Why You'll Love It
  • High Earnings Potential - $60K-$80K in year one, with unlimited bonuses.
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What You'll Do
  • Connect with clients through calls, emails, texts, and chats.
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