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It Operations Support Jobs in Seattle, WA (NOW HIRING)

Senior IT Auditor

Seattle, WA · On-site

$107K - $140K/yr

... . The Senior IT Auditor is expected to have internal IT audit experience and to demonstrate ... This position will primarily support the completion of IT audits in the healthcare space.

Senior IT Auditor

Seattle, WA · On-site

$107K - $140K/yr

... . The Senior IT Auditor is expected to have internal IT audit experience and to demonstrate ... This position will primarily support the completion of IT audits in the healthcare space.

Senior IT Auditor

Seattle, WA · On-site

$107K - $140K/yr

... . The Senior IT Auditor is expected to have internal IT audit experience and to demonstrate ... This position will primarily support the completion of IT audits in the healthcare space.

Senior IT Auditor

Seattle, WA · On-site

$96 - $120/hr

This position will primarily support the completion of IT audits in the healthcare space.* Requires ... Requires knowledge of all aspects of IT operations, not just one particular area. This would ...

New

IT Manager

Bellevue, WA · Hybrid

$107K - $131K/yr

Supports operational planning and stabilization of enterprise technology initiatives EDUCATION AND ... Experience managing IT operations in a multi-site environment * Strong knowledge of Microsoft Azure ...

The IT Support Specialist provides onsite technical support for end users, workstations ... Ensure compliance with company IT policies, cybersecurity standards, and operational procedures.

IT Support Specialist

Bothell, WA · On-site

$65K - $80K/yr

The IT Support Specialist provides onsite technical support for end users, workstations ... Ensure compliance with company IT policies, cybersecurity standards, and operational procedures.

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IT Infrastructure Engineer

Bellevue, WA · On-site

$90K - $110K/yr

... scale IT operations setting. This role is key to ensuring resilient, secure, and scalable ... Implement and support Veeam backup/replication solutions for both on-prem and cloud environments.

IT Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

The IT Help Desk Support is responsible for handling various technology issues related to a transit ... Responsible for supporting local technologies related to transit operations, such as; Mobile Data ...

... operations. This opportunity is designed for individuals who enjoy learning new technologies ... Provide first-level technical support for end users experiencing hardware or software issues ...

IT Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

Responsible for supporting local technologies related to transit operations, such as; Mobile Data ... Managing complex IT projects, IT employees and outside vendors. * Developing strategic operations ...

IT Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

The IT Help Desk Support is responsible for handling various technology issues related to a transit ... Responsible for supporting local technologies related to transit operations, such as; Mobile Data ...

The IT Help Desk Support is responsible for handling various technology issues related to a transit ... Responsible for supporting local technologies related to transit operations, such as; Mobile Data ...

Showing results 21-40

It Operations Support information

See Seattle, WA salary details

$15

$29

$41

How much do it operations support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for it operations support in Seattle, WA is $29.61, according to ZipRecruiter salary data. Most workers in this role earn between $22.98 and $35.82 per hour, depending on experience, location, and employer.

What is an IT Operations Support?

IT Operations Support refers to professionals who are responsible for maintaining, troubleshooting, and ensuring the smooth running of an organization's IT systems and infrastructure. Their tasks typically include monitoring network performance, resolving hardware and software issues, managing backups, and supporting end-users with technical problems. They play a critical role in minimizing downtime and ensuring that technology services are reliable and efficient for business operations.

What are the key skills and qualifications needed to thrive as an IT Operations Support specialist?

To thrive as an IT Operations Support specialist, you need a solid understanding of computer networks, system administration, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with ticketing systems, remote desktop tools, and monitoring software is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills set outstanding candidates apart. These skills ensure minimal downtime, quick resolution of technical issues, and reliable support for end-users and business operations.

What are some common challenges faced by IT Operations Support professionals, and how can they be managed effectively?

IT Operations Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple service requests simultaneously, and ensuring system uptime during critical periods. Effective management of these challenges involves developing strong prioritization skills, maintaining clear communication with both technical teams and end-users, and staying up-to-date with the latest tools and best practices. Building a collaborative relationship with other IT departments can also streamline problem resolution and enhance overall service quality.

What is the difference between It Operations Support vs Network Support Specialist?

AspectIt Operations SupportNetwork Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentData centers, corporate IT departments, help desksNetwork labs, client sites, enterprise networks
Employer & Industry UsageIT service providers, large corporations, government agenciesTelecommunications, ISPs, large enterprises
Common Search & ComparisonYesYes

It Operations Support and Network Support Specialist roles share overlapping skills in troubleshooting, hardware, and network fundamentals. However, It Operations Support has a broader scope, including system administration, software support, and overall IT infrastructure management, while Network Support Specialists focus specifically on network hardware, configurations, and connectivity issues. Both roles are essential in maintaining IT systems, but they differ in specialization and daily responsibilities.

What are popular job titles related to It Operations Support jobs in Seattle, WA?

For It Operations Support jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching It Operations Support jobs in Seattle, WA look for?

The top searched job categories for It Operations Support jobs in Seattle, WA are:

Infographic showing various It Operations Support job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $61,593 per year, or $29.6 per hour.

Manager of Information Technology

Northwest Center

Seattle, WA • Hybrid

$130K - $170K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Job description

Northwest Center seeks a strategic and systems-minded Manager of Information Technology (IT) to oversee daily IT operations and ensure consistent, reliable support throughout the organization. As an $80M nonprofit social enterprise with more than 900 diverse employees, the organization depends on technology to enable connectivity, operational efficiency, and scalable service delivery.
 
This role will focus on leading a small internal team of technologists and managing vendor relationships. An ideal candidate for this role will be comfortable working across varying levels of IT maturity, customer-service focused, and willing to roll up their sleeves and get hands-on when necessary.
 
Location: SeaTac and Seattle, WA | Hybrid
Wage Range: $130k - $170k Annual Salary
Schedule: Monday - Friday; 8 am – 5 pm
 
Benefits:      
  • Comprehensive Medical, Dental, Vision, Disability, and Life Insurance, effective the month after 30 days of employment
  • 17 Accrued Paid Time Off Days Annually
  • 7 Paid Holidays + 1 Day of Floating Holiday; 2 Floating Holiday days annually after one year
  • Parental Leave & Paid Compassion Leave
  • Retirement 401(K) with a company match
  • Employment Assistance Program (EAP) via Spring Health
  • Mental Wellness Program, including six free therapy sessions per year
  • Opportunity to become a mentor or mentee through NWC’s Mentorship Match program
  • Wellness Reimbursement Program - $25/month
  • Student Loan Contribution Program - $50/month
  • Pet Insurance Discount Program
Check out the entire list of benefits Northwest Center has to offer here: https://nwcbenefits.hrbenefits.net/   
 
Key Responsibilities:
  • Manage a team supporting multiple  locations with a variety of corporate IT operations disciplines, including service desk, infrastructure, networking, identity and endpoint management  
  • Establish and maintain clear IT standards, procedures, and documentation, including SOPs and knowledge base articles, so that work is consistent and repeatable
  • Lead continuous improvement through policies, standardization, and processes enhancing service delivery and availability
  • Manage Hardware, software, and system inventory, including purchasing, maintenance, and vendor negotiation and coordination
  • Monitor IT systems for issues or risks and take action to prevent disruptions or data loss
  • Maintain secure and compliant technology environment aligned with company standards and best practices
  • Evaluate new or existing technology tools and make practical recommendations to improve reliability and efficiency
  • Lead and support the IT team, including hiring, training, performance feedback, and day-to-day work direction
  • Collaborate with stakeholders to determine business and systems requirements to recommend/deliver IT solutions
  • Collaborate with leadership to support budgeting, planning, and execution of technology initiatives
  • Create and track service metrics, including SLAs, uptime, response times, reliability, and operational health
  • Manage vendor relationships, ensuring optimal performance of outsourced IT services and solutions
Requirements:
  • Bachelor’s degree in computer science or related field, or equivalent work experience.
  • 5+ years of IT leadership experience with direct ownership of core corporate systems and IT operations in a multi-site environment
  • 5+ Years of experience providing IT support for an organization using the Microsoft Technology stack, including Azure, 365, Teams, Power, Entra ID, Intune, Defender, Purview, Sentinel, Secure Service Edge, etc.
  • Experience leading IT projects/initiatives from idea to completion
  • Experience in nonprofit, education, healthcare, or social enterprise environments preferred.
  • Familiarity with compliance frameworks such as HIPAA, SOC 2, or related standards preferred.
  • Experience supporting distributed or hybrid workforces preferred.
  • An understanding of accessibility and inclusive technology practices is preferred.
  • Demonstrated forward-thinking, hands-on leader who takes ownership and drives outcomes
  • Strong analytical, organizational, and communication skills
 
Northwest Center is committed to offering reasonable accommodation to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at jobs@nwcenter.org.    
 
At Northwest Center, we do not just accept diversity and inclusion — we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together. 
 
We believe that curiosity and critical thinking are essential to dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans’ status.