Associate degree in Technical or Business discipline preferred, at least two years of experience in ... Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures ...
Associate degree in Technical or Business discipline preferred, at least two years of experience in ... Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures ...
Student IT Helpdesk (FWS only), F26-S27
Redmond, WA · On-site
$17.85/hr
Student IT Helpdesk (FWS only), F26-S27 Reports to: Johnny Deek, VP Information Technology and Computer Systems Job Location: DigiPen Institute of Technology 9931 Willows Road Redmond, WA 98052 ...
Student IT Helpdesk (FWS only), F26-S27
Redmond, WA · On-site
$17.85/hr
Student IT Helpdesk (FWS only), F26-S27 Reports to: Johnny Deek, VP Information Technology and Computer Systems Job Location: DigiPen Institute of Technology 9931 Willows Road Redmond, WA 98052 ...
Information Technology (IT) Help Desk Specialist
Renton, WA · On-site
$36 - $41/hr
The Information Technology (IT) Help Desk Specialist provides first-line technical support for employees and supports the day-to-day reliability, security, and usability of company information ...
Quick apply
Information Technology (IT) Help Desk Specialist
Renton, WA · On-site
$36 - $41/hr
The Information Technology (IT) Help Desk Specialist provides first-line technical support for employees and supports the day-to-day reliability, security, and usability of company information ...
Information Technology (IT) Help Desk Specialist
Renton, WA · On-site
$36 - $41/hr
The Information Technology (IT) Help Desk Specialist provides first-line technical support for employees and supports the day-to-day reliability, security, and usability of company information ...
Information Technology (IT) Help Desk Specialist
Renton, WA · On-site
$36 - $41/hr
The Information Technology (IT) Help Desk Specialist provides first-line technical support for employees and supports the day-to-day reliability, security, and usability of company information ...
The Information Technology (IT) Help Desk Specialist provides first-line technical support for employees and supports the day-to-day reliability, security, and usability of company information ...
The Information Technology (IT) Help Desk Specialist provides first-line technical support for employees and supports the day-to-day reliability, security, and usability of company information ...
IT Services Technician
$68K - $102K/yr
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered. * 2-4 years of experience in IT, helpdesk, or a related ...
IT Services Technician
$68K - $102K/yr
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered. * 2-4 years of experience in IT, helpdesk, or a related ...
IT Help Desk Technician 1
Bellevue, WA · On-site
$80K - $90K/yr
Associate's degree or IT certifications (e.g., CompTIA A+/Network+) preferred. * 0-2 years of experience in a technical support or IT helpdesk role. * Basic understanding of Windows and Mac operating ...
IT Help Desk Technician 1
Bellevue, WA · On-site
$80K - $90K/yr
Associate's degree or IT certifications (e.g., CompTIA A+/Network+) preferred. * 0-2 years of experience in a technical support or IT helpdesk role. * Basic understanding of Windows and Mac operating ...
IT Help Desk Support
Kent, WA · On-site
$37.80 - $40.95/hr
The IT Help Desk Support is responsible for handling various technology issues related to a transit ... This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets ...
IT Help Desk Support
Kent, WA · On-site
$37.80 - $40.95/hr
The IT Help Desk Support is responsible for handling various technology issues related to a transit ... This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets ...
IT Help Desk Support
Kent, WA · On-site
$37.80 - $40.95/hr
... helpdesk tickets, disaster recovery and other projects as assigned. * Support of analog, Digital ... Managing complex IT projects, IT employees and outside vendors. * Developing strategic operations ...
IT Help Desk Support
Kent, WA · On-site
$37.80 - $40.95/hr
... helpdesk tickets, disaster recovery and other projects as assigned. * Support of analog, Digital ... Managing complex IT projects, IT employees and outside vendors. * Developing strategic operations ...
IT Services Technician
Seattle, WA · On-site
$68K - $102K/yr
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered. * 2-4 years of experience in IT, helpdesk, or a related ...
IT Services Technician
Seattle, WA · On-site
$68K - $102K/yr
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered. * 2-4 years of experience in IT, helpdesk, or a related ...
IT Services Technician
$68K - $102K/yr
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered. * 2-4 years of experience in IT, helpdesk, or a related ...
IT Services Technician
$68K - $102K/yr
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered. * 2-4 years of experience in IT, helpdesk, or a related ...
IT Help Desk
Fife, WA · On-site
$28 - $30/hr
Client Support Associate 📍 Location: Fife, WA (Onsite) 💲 Pay Rate: $28 - $30/hr on W2 📅 Duration: 3+ Months Job Summary We are seeking an experienced IT Specialist to provide frontline ...
IT Help Desk
Fife, WA · On-site
$28 - $30/hr
Client Support Associate 📍 Location: Fife, WA (Onsite) 💲 Pay Rate: $28 - $30/hr on W2 📅 Duration: 3+ Months Job Summary We are seeking an experienced IT Specialist to provide frontline ...
IT Help Desk
Fife, WA · On-site
Client Support Associate Location: Fife, WA (Onsite) Pay Rate: $28 - $30/hr on W2 Duration: 3+ Months Job Summary We are seeking an experienced IT Specialist to provide frontline technical support ...
Quick apply
IT Help Desk
Fife, WA · On-site
Client Support Associate Location: Fife, WA (Onsite) Pay Rate: $28 - $30/hr on W2 Duration: 3+ Months Job Summary We are seeking an experienced IT Specialist to provide frontline technical support ...
IT Help Desk Support
$37.80 - $40.95/hr
The IT Help Desk Support is responsible for handling various technology issues related to a transit ... This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets ...
IT Help Desk Support
$37.80 - $40.95/hr
The IT Help Desk Support is responsible for handling various technology issues related to a transit ... This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets ...
IT Help Desk Support
$37.80 - $40.95/hr
The IT Help Desk Support is responsible for handling various technology issues related to a transit ... This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets ...
IT Help Desk Support
$37.80 - $40.95/hr
The IT Help Desk Support is responsible for handling various technology issues related to a transit ... This includes, but not limited to, desktop and server repair, network maintenance, helpdesk tickets ...
IT Technician
$68K - $98K/hr
We are seeking an IT Technician to support a large growing healthcare network. Key Responsibilities ... Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff
Quick apply
IT Technician
$68K - $98K/hr
We are seeking an IT Technician to support a large growing healthcare network. Key Responsibilities ... Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff
IT Support Specialist
Seattle, WA · On-site
$81K - $90K/yr
We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be leading support for an engineering and manufacturing company, creating processes when none exist, and ...
IT Support Specialist
Seattle, WA · On-site
$81K - $90K/yr
We are seeking an IT Support Specialist to build the foundation of our IT Help Desk. You will be leading support for an engineering and manufacturing company, creating processes when none exist, and ...
Information Technology Associate Faculty
Everett, WA · On-site
$19K/mo
Associate Faculty Division: Instruction Department: Information Technology Opening Date: 11/19/2025 Bargaining Unit: AFT First review date (applicant screening begins):: 12/03/2025 We are committed ...
Information Technology Associate Faculty
Everett, WA · On-site
$19K/mo
Associate Faculty Division: Instruction Department: Information Technology Opening Date: 11/19/2025 Bargaining Unit: AFT First review date (applicant screening begins):: 12/03/2025 We are committed ...
Senior IT Asset Manager
Bothell, WA · On-site
You will retain close visibility into our day-to-day operations by directly managing critical lifecycle logistics and providing basic IT helpdesk troubleshooting for our internal team.
Senior IT Asset Manager
Bothell, WA · On-site
You will retain close visibility into our day-to-day operations by directly managing critical lifecycle logistics and providing basic IT helpdesk troubleshooting for our internal team.
Senior IT Asset Manager
Bothell, WA · On-site
Functional IT Helpdesk Troubleshooting * Operational Triage: Directly assist the IT support team by ... monitoring incoming helpdesk tickets, Slack channels, or walk-up requests, providing rapid triage ...
Senior IT Asset Manager
Bothell, WA · On-site
Functional IT Helpdesk Troubleshooting * Operational Triage: Directly assist the IT support team by ... monitoring incoming helpdesk tickets, Slack channels, or walk-up requests, providing rapid triage ...
It Helpdesk Associate information
See Seattle, WA salary details
$16.41 - $18.35
12% of jobs
$20.05 is the 25th percentile. Wages below this are outliers.
$18.35 - $20.29
15% of jobs
The median wage is $22.19 / hr.
$20.29 - $22.23
24% of jobs
$22.23 - $24.17
13% of jobs
$24.17 - $26.11
9% of jobs
$26.47 is the 75th percentile. Wages above this are outliers.
$26.11 - $28.05
16% of jobs
$28.05 - $29.99
5% of jobs
$29.99 - $31.93
2% of jobs
$31.93 - $33.87
3% of jobs
$33.87 - $35.81
0% of jobs
$35.81 - $37.75
1% of jobs
$16
$24
$37
How much do it helpdesk associate jobs pay per hour?
As of Aug 31, 2026, the average hourly pay for it helpdesk associate in Seattle, WA is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.36 per hour, depending on experience, location, and employer.
What is an IT Helpdesk Associate?
IT Helpdesk Associates are professionals who provide technical support and assistance to users experiencing hardware, software, or network issues. They act as the first point of contact for troubleshooting problems, answering questions, and resolving technical concerns either remotely or in person. Their responsibilities often include installing and configuring computer systems, diagnosing faults, and guiding users through step-by-step solutions. IT Helpdesk Associates play a crucial role in maintaining the smooth operation of an organization's IT infrastructure and ensuring user satisfaction.
What skills and qualifications are needed to be an IT Helpdesk Associate?
To thrive as an IT Helpdesk Associate, you need strong troubleshooting skills, foundational IT knowledge, and often a relevant degree or CompTIA A+ certification. Familiarity with ticketing systems, remote desktop tools, and operating systems like Windows and macOS is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills and qualities are crucial for quickly resolving technical issues, ensuring user satisfaction, and maintaining smooth IT operations.
What challenges does an IT Helpdesk Associate face when supporting end-users, and how can they manage them?
IT Helpdesk Associates often encounter challenges such as handling high volumes of support requests, addressing users with varying levels of technical proficiency, and troubleshooting a wide range of hardware and software issues under time constraints. Effectively managing these challenges requires strong communication skills, patience, and the ability to prioritize tasks based on urgency. Building a solid knowledge base, documenting solutions, and collaborating closely with other IT team members can also help streamline support and improve resolution times.
What is the difference between It Helpdesk Associate vs IT Support Technician?
| Aspect | It Helpdesk Associate | IT Support Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Network+ |
| Work Environment | Helpdesk, call center, on-site support | On-site, remote, or field support |
| Responsibilities | Responding to user issues, troubleshooting basic hardware/software | Diagnosing and resolving hardware/software problems, more technical tasks |
| Industry Usage | Common in corporate and SMBs | Common in corporate, enterprise, and technical support roles |
The main difference between an It Helpdesk Associate and an IT Support Technician lies in the scope of responsibilities. Helpdesk associates typically handle initial user support and basic troubleshooting, while IT support technicians perform more advanced technical tasks and diagnostics. Both roles often require similar certifications and work in similar environments, but technicians usually have a broader technical skill set.
What are the most commonly searched types of It Helpdesk jobs in Seattle, WA?
The most popular types of It Helpdesk jobs in Seattle, WA are:
What are popular job titles related to It Helpdesk Associate jobs in Seattle, WA?
For It Helpdesk Associate jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching It Helpdesk Associate jobs in Seattle, WA look for?
The top searched job categories for It Helpdesk Associate jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for It Helpdesk Associate jobs?
Cities near Seattle, WA with the most It Helpdesk Associate job openings:
Job description
Job Description
Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA.
Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About US Tech Solutions
Sourced by ZipRecruiter
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Jersey City, NJ, US
Year founded
2000