It Operations Manager Jobs in Portland, OR (NOW HIRING)

Salary Range: $7,537 - $11,657

Position Type: Employee

Job Title: IT Operations Director (IT Manager 2)

We are excited to post an opening for an IT Operations Director (IT Manager 2) to manage the Commission's IT Operations team and participate in strategic and tactical planning for general policy direction and coherence within the division. The OLCC oversees access to alcohol and cannabis products in Oregon through education, regulation, and distilled spirits distribution. Our aim is to protect public health and safety while supporting responsible businesses and providing funding for local and state agencies. The agency is comprised of three major operational programs: the Distilled Spirits Program, the Recreational Marijuana Program, and the Public Safety Program. All three programs are supported by the Administration, Financial Services, and Support Services divisions. Revenue generated from these programs helps support state and local government programs.

• Rewarding work in a productive and creative environment
• Colleagues who are passionate about public service and safety
• Work/life balance, 11 paid holidays a year, personal days, sick time, vacation accruals, and more!
• Pension and retirement programs
• Advancement and learning opportunities that will help grow your career with the State of Oregon
• Possible eligibility for the Public Service Loan Forgiveness Program
• A workplace that fosters fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity.

This position is based at our Milwaukie, OR headquarters . Please note that OLCC headquarters will relocate from Milwaukie to Portland, OR by approximately the middle of 2027. After an initial training period, this position may be eligible for a flexible hybrid work schedule, however weekly in-office work will be required. This position is not eligible to be fully remote. This position is a management service position and is not represented by a union. This position serves a twelve (12) month trial service period.

• Manage all aspects of IT operations, including hiring, assigning, and reviewing work, and setting goals.
• Guide the periodic review of IT standards and procedures relative to hardware, software, networks, databases, and operations.
• Ensure that position descriptions, employee training plans, and product and behavioral standards are up to date to ensure staff accountability.
• Plan for staff training to ensure currency of domain knowledge as well as personal growth and development.
• Actively promote and support the agency's affirmation action plan and diversity program.
• Assure compliance with State of Oregon laws, rules, and policies relative to technology.
• Plan, develop, administer, and evaluate the IT Operations budget.
• Manage IT Operations assets through administration best practices.
• Coordinate involvement of IT operations staff that support agency project teams.
• Provide technology consulting support to the Chief Information Officer in setting the Commission's policy, strategic plan, and operational plans for the IT computer network, systems, and databases.
• Participate in the review and award of contracts and develop criteria for managing and evaluating vendor performance.
• Regular and reliable attendance is an essential function of this position and is required to meet the demands of this job.

• Six years of supervision, management, or progressively related experience; OR Three years of related experience and a bachelor’s degree in a related field.

• Technical proficiency in computer science and information technology
• Ability to quickly adapt to technological and business changes and a commitment to continuous learning
• Experience in vendor and budget management.
• Identify and nurture talent within the IT department, fostering professional growth and development.
• Strategic Vision to develop the organization's IT vision and translating it into actionable goals.

OLCC is fully committed to attracting, retaining, developing, and promoting the most qualified candidates without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, or veteran status.

Per the Pay Equity Law passed in 2017, a pay equity analysis will be conducted to determine what pay step the successful candidate will be offered. The analysis will be based on the relevant experience, education and training documented in the application materials.

Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources. NOTE: If claiming veterans' preference please be sure to check your Workday account for pending tasks or actions under your 'My Applications' section.

We hire preferred workers! For more information, please visit our website: Preferred Worker Program.

OLCC does not offer VISA sponsorships. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet our agency employment eligibility standards.

Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States.

This position requires a background and security check with fingerprinting to work in areas that handle confidential documents.

The use of outside resources such as artificial intelligence (AI) software during applicant skills assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

An adverse background and failed security clearance will result in disqualification.

We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce.

If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background.

For those looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon flies with her own wings.