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It Operations Manager Jobs in Kansas (NOW HIRING)

Manager-IT Operations

Lenexa, KS · On-site

$134K - $188K/yr

Description The Manager - IT Operations is accountable for the reliable, secure, and cost-effective delivery of day-to-day technology services across a hybrid environment, including infrastructure ...

Organizational and time management skills * Ability to multitask in a fast-paced environment * Interest in technology and IT operations * Ability to pass a background check Prior customer service ...

IT Service Desk Summer Intern

Wichita, KS · On-site

$15.87 - $19.81/hr

Organizational and time management skills * Ability to multitask in a fast-paced environment * Interest in technology and IT operations * Ability to pass a background check Prior customer service ...

Internal Audit Manager, IT

Leawood, KS · Hybrid

$100K - $125K/yr

Position Summary The IT Audit Manager will help develop audit programs, manage, and perform IT ... Analyze operational effectiveness of the internal audit team and provide recommendations for ...

Manager, IT Services

Leawood, KS · On-site

$92K - $113K/yr

KBP is looking for a Manager, IT Services to lead day-to-day IT support operations with a strong focus on customer service, consistency, and user experience. This role will oversee support processes ...

IT Governance Manager

Overland Park, KS · On-site

$93K - $115K/yr

Description: The IT Governance Manager acts as a liaison between the bank's Risk, Audit ... operations within IT Services, or to support continuity of operations for the enterprise when ...

Manager, IT Services

Leawood, KS · On-site

$92K - $113K/yr

KBP is looking for a Manager, IT Services to lead day-to-day IT support operations with a strong focus on customer service, consistency, and user experience. This role will oversee support processes ...

IT Governance Manager

Overland Park, KS · On-site

$93K - $115K/yr

Description: The IT Governance Manager acts as a liaison between the bank's Risk, Audit ... operations within IT Services, or to support continuity of operations for the enterprise when ...

Actively plans, coordinates, and manages IT strategy and planning activities across platforms and initiatives, working closely with technologists, operations, and business stakeholders to ensure ...

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It Operations Manager information

See Kansas salary details

$38.8K

$97.1K

$145.8K

How much do it operations manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for it operations manager in Kansas is $97,121.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,900.00 and $116,400.00 per year, depending on experience, location, and employer.

What is the salary of an IT manager in the USA?

The average salary for an IT Operations Manager in the USA ranges from $90,000 to $140,000 annually, depending on experience, location, and company size. Senior roles with specialized skills or certifications can earn higher salaries, often exceeding $150,000 per year.

What are the key skills and qualifications needed to thrive as an IT Operations Manager, and why are they important?

To thrive as an IT Operations Manager, you need strong leadership skills, a solid understanding of IT infrastructure, and a degree in computer science or a related field. Familiarity with network management tools, ITIL certification, and experience with systems such as VMware, Microsoft Azure, or AWS are typically required. Excellent problem-solving, communication, and organizational abilities help you oversee teams and manage complex projects effectively. These skills ensure the smooth operation, security, and scalability of an organization's IT systems, enabling business continuity and growth.

What are IT Operations Managers?

IT Operations Managers are professionals responsible for overseeing and maintaining an organization's IT infrastructure and operations. They manage teams that ensure the reliability, security, and efficiency of computer systems, networks, and related services. Their duties often include supervising IT staff, managing budgets, implementing new technologies, and ensuring compliance with relevant regulations. IT Operations Managers play a critical role in minimizing downtime and ensuring that technology supports the business's goals effectively.

How does an IT Operations Manager typically collaborate with other departments to ensure smooth business operations?

IT Operations Managers work closely with various departments such as finance, HR, and production to understand their technological needs and ensure that IT services align with business objectives. They often coordinate cross-functional meetings to gather requirements, address issues, and implement solutions that support company-wide initiatives. This collaborative approach helps minimize downtime, streamline workflows, and proactively address potential challenges, making strong communication and relationship-building skills essential for success in this role.

What is the minimum salary of an operations manager?

The minimum salary for an IT Operations Manager varies by location and experience but typically starts around $60,000 to $80,000 annually in many regions. Entry-level positions or those in smaller companies may offer lower starting salaries, while experienced managers in larger organizations can earn significantly more. Certifications like ITIL or PMP can also influence salary levels.

What is an IT operations manager?

An IT operations manager oversees an organization’s information technology infrastructure, ensuring systems run efficiently, securely, and reliably. They coordinate IT teams, manage hardware and software resources, and implement policies to support business objectives, often using tools like network monitoring and IT service management software.

What is the difference between It Operations Manager vs Network Administrator?

AspectIt Operations ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA certificationsCCNA, Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT service managementCommon in organizations with complex networks
Search & Comparison IntentFocuses on overall IT operations managementFocuses on network-specific tasks

The It Operations Manager and Network Administrator roles overlap in certifications and work environments but differ in scope. The It Operations Manager oversees broader IT functions and strategic planning, while the Network Administrator specializes in maintaining network infrastructure. Understanding these differences helps organizations assign roles effectively and job seekers target the right positions.

What jobs pay 500,000 a year in the US?

In the US, high-level executive roles such as Chief Executive Officers (CEOs), Chief Financial Officers (CFOs), and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Additionally, specialized roles like successful investment bankers, top-tier surgeons, and certain technology executives with stock options and bonuses can also reach or surpass this income level.
More about It Operations Manager jobs
What are popular job titles related to It Operations Manager jobs in Kansas? For It Operations Manager jobs in Kansas, the most frequently searched job titles are:
What cities in Kansas are hiring for It Operations Manager jobs? Cities in Kansas with the most It Operations Manager job openings:
Manager-IT Operations

Manager-IT Operations

WaterOne

Lenexa, KS • On-site

$134K - $188K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago


Job description

Description
The Manager - IT Operations is accountable for the reliable, secure, and cost-effective delivery of day-to-day technology services across a hybrid environment, including infrastructure, networking, tactical cybersecurity management, and service desk functions. This role leads the IT Engineering and IT Service Desk teams and relevant service providers, owning operational performance, incident response, and continuous improvement for both the standard IT/Business domain and the Operational Technology (OT) domain.
This role owns operational outcomes for core technology platforms and end-user support across both the IT/Business domain and the Operational Technology (OT) domain, including: server and cloud infrastructure; identity and access foundations; enterprise and industrial networking (LAN/WAN/Wi-Fi/VPN and OT network segments); security operations and tactical risk reduction; asset management; and the service desk operations and customer experience. The Manager ensures appropriate IT/OT boundaries, segmentation, and support models that protect safety, uptime, and business continuity. The Manager is responsible for managing the department's budget, staff, and operations.
Pay range for this position is $134,700/yr to $188,500/yr. Compensation for the selected candidate will depend on candidate qualifications and experience related to the position requirements.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Accountable for the services and performance of the IT Operations Department.
  • Responsible for WaterOne's technical landscape including infrastructure and networking across on-prem and cloud environments.
  • Responsible for operational health of compute, storage, virtualization, cloud services, and core infrastructure and platform services (e.g., directory services, identity, endpoint management) to meet availability and performance targets across both IT and OT environments.
  • Responsible for capacity planning, lifecycle management, patching, and vulnerability remediation across infrastructure platforms in alignment with change and release practices.
  • Manages backup, recovery, and disaster recovery planning and execution for systems managed by the IT Operations department.
  • Standardizes configurations and build practices; drives automation and documentation to reduce operational risk.
  • Responsible for vendor and contract management for operations (e.g., MSPs, carriers, hardware/software maintenance, OEMs/integrators), including procurement, renewals, SLA enforcement, risk management, and ongoing performance reviews. Responsible for 24/7 support and escalation for IT Operations services.
  • Oversees all new network projects to include initial scheduling, project assignments, project instruction and post implementation evaluation.
  • Responsible for asset management for IT end-user hardware (laptops/workstations, printers, company cell phones, a/v equipment), software, network, servers, and associated equipment.
  • Oversees the secure, reliable operation of OT network infrastructure, including plant and facility connectivity, WAN connectivity, and core network services, ensuring alignment with safety, uptime, and operational requirements.
  • Partners with Engineering and Operations to support OT platforms (SCADA, HMIs) and enforces IT/OT segmentation and access controls-such as firewalls, jump hosts, and MFA where feasible-while ensuring monitoring and logging within OT constraints.
  • Manages OT operational support and security lifecycle activities, including incident response and escalation, change control, asset inventory, OT specific documentation, and coordinated vulnerability remediation and patching strategies that balance risk, safety, and operational continuity Ensures reliable and secure operation of IT/OT networks including LAN/WAN, Wi Fi, internet edge, remote access/VPN, and network services (DNS/DHCP/IPAM as applicable).
  • Responsible for technical and network architecture and standards.
  • Manages network maintenance windows, change implementation, and communications to minimize business disruption.
  • Oversees network carrier relationships, renewals, and cost optimization.
  • Responsible for cyber security operations and incident response.
  • Operationalizes security controls in partnership with the security/risk management team (e.g., endpoint protection, logging/monitoring, privileged access, configuration baselines).
  • Drives timely remediation of vulnerabilities and misconfigurations across infrastructure and endpoints; tracks risk acceptance and exceptions where approved.
  • Responsible for the IT Service Desk function to deliver excellent customer support for incidents, requests, onboarding/offboarding, and to foster continual improvement.
  • Responsible for the IT Operations departmental budget (OPEX and applicable CAPEX planning) for IT and OT operational services; forecasts, tracks spend and identifies savings opportunities while reinvesting in reliability and security.
  • Partners with Enterprise Solutions and PMO teams to ensure smooth system implementation and transition to operations and support.
  • Assigns appropriate schedules and work responsibilities to team members; in collaboration with division director, determines and communicates department and individual goals and priorities. Focuses on team performance to accomplish short and mid-term goals.
  • Ensures work plans are implemented. Develops appropriate metrics/KPI's and takes accountability to ensure the successful achievement of department goals and division priorities. Collects, analyzes, and interprets performance reports and metrics, ensures tactical adjustments accordingly.
  • Drives work performance of department, and provides appropriate training, mentoring and coaching to enhance overall department operations. Provides consultation to Supervisor(s) for the application of employee corrective actions.
  • Completes and performs annual employee performance evaluations and ensures appropriate opportunities for employee training and development. Develops supervisory skills in direct reports; develops leadership skills (beginning to intermediate).
  • Conducts interviews and evaluates talent for hire in accordance with WaterOne interview standards. Makes hiring decisions for department.
  • Performs or oversees other leadership and administrative duties such as timesheet approvals, time off requests, training authorizations, and other recordkeeping tasks.
  • Accountable for department strategic planning and goal setting to align with the division and organizational strategic plan.
  • Builds relationships with employees and inspires and motivates employees to help them succeed. Promotes a positive and inclusive work environment that fosters a sense of belonging.
  • Interprets and ensures consistency with organization policy; may develop/update team policy recommendations.
  • Consults on and/or addresses inquiries and complaints from stakeholders that cannot be resolved by supervisors and/or a higher degree of urgency or severity.
  • Identifies process and workflow improvements, researches and advises on best practice and industry trends, communicates and implements process changes.

Other Duties
  • Serves as Director- IT of the division as required.
  • Perform other job duties as assigned.

Required Education and Experience
  • Bachelor's degree with major in Information Systems (IS), Information Technology (IT), Information Assurance (IA), Computer Science, or related field.
  • Seven years of increasingly responsible experience in the information technology field, with a strong focus on server administration, network administration and/or network engineering, IT infrastructure administration, and IT service desk.
  • Experience in the acquisition of computer hardware and systems software, including managing Requests for Proposals/Quotes (RFP/RFQ) in a competitive bidding environment.
  • Four years of leadership responsibilities including experience with employee performance reviews and coaching and managerial administrative tasks like timekeeping approvals.
  • Five years of work experience managing or leading enterprise system implementation projects and/or IT infrastructure technologies.

Required Knowledge, Skills, and Abilities
  • Proven administrative and management skills in a Cisco and Microsoft environment, including Microsoft Exchange, Cisco switches, routers, firewalls.
  • Advanced working knowledge of cyber security operations, controls, vulnerability management, incident response.
  • Advanced working knowledge of multiple computer hardware platforms, operating systems, SAN, disaster recovery strategy, firewalls, telecommunications, LAN/WAN, internet connectivity, and security issues.
  • Working knowledge of N-Tier application architectures.
  • Working knowledge of cloud-based or hosted services. For example, Azure, AWS, Platform as a Service (PaaS), Software as a Service (SaaS), and Infrastructure as a Service (IaaS).
  • Experience managing Microsoft 365 licenses, user management, and security configuration
  • Experience operating a service desk and IT Service Management processes.
  • Demonstrated ability to manage vendors/partners and deliver outcomes through a mix of internal staff and service providers.
  • Possess management skills in directing, motivating, appraising, and training employees.
  • Good oral and written communication skills with ability to translate technical considerations into business impact; must be a good listener.
  • Ability to be assertive, flexible, demonstrate initiative, and consistently display sound judgment.
  • Ability to be detail oriented, creative, and well organized.
  • Ability to interface well with departmental and user department personnel.
  • Ability to maintain confidentiality.
  • Ability to successfully complete a pre-employment drug screening and background verification in accordance with WaterOne standards.

Preferred Qualifications
  • Security Certification.
  • Knowledge of OT/ICS concepts and technologies (e.g., SCADA/PLC/HMI), industrial network design considerations, and security guidance such as ISA/IEC 62443 or NIST 800-82.
  • ITIL Foundation (or equivalent ITSM training); experience implementing continuous improvement practices.
  • Eight years of progressive leadership responsibilities including recruiting and retaining talent, staff growth and development including coaching, mentoring, and performance management.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may occasionally lift/or move up to 50 pounds and frequently lift and/or move up to 25 pounds frequently. The employee must be able to use a computer for five hours a day. The employee must be able to move occasionally from one location to another or be able to remain in a stationary position for up to several hours a day. The employee must be able to use office productivity equipment such as a personal computer, calculator, printer, and copy machine. The employee must be in possession of a licenses and be able to operate a vehicle at any given time. The employee must be able to occasionally position self to install, maintain, or service computer hardware and software and other related equipment.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job typically operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The noise level in the work environment is usually moderate. Occasionally it may be necessary to perform job duties at treatment, distribution, and maintenance facilities where protective equipment is required.
WaterOne provides a total compensation package that includes:
  • Competitive base pay
  • Medical, dental, vision, life, AD&D, and LTD insurance
  • Flexible spending account
  • Company funded Cash Balance Plan
  • Company match Defined Contribution Plan
  • Comprehensive wellness program
  • Educational assistance program
  • A variety of other benefit programs and activities

Equal Opportunity Employer
WaterOne is an equal opportunity employer and upholds a non-discrimination policy. We prohibit discrimination on the basis of race, national origin, gender, sexual orientation, religion, disability, age, military status, or marital status in making employment and business decisions. We also prohibit harassment and retaliation in the workplace and in our dealings with the public. We encourage and welcome diversity of backgrounds in our workforce. WaterOne complies with the Immigration Reform and Control Act (IRCA).
Complete job description is available upon request and will be provided during the selection process.