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It Operations Lead Manager Jobs (NOW HIRING)

... operations and support security and compliance initiatives in a regulated environment ... This role serves as the technical lead and first-line manager for IT engineering staff, ensuring ...

We are looking for an IT Operations Manager who will support both organizations and take ownership of the systems, accounts, hardware, and day-to-day technology our teams rely on to do their jobs.

IT Operations Manager

Denver, CO · On-site

$115K - $128K/yr

... • Lead efforts to identify and investigate recurring incidents, working closely with technical ... IT operations management • In-depth knowledge of IT infrastructure, systems, and security • ...

IT Operations Manager

Arlington, VA · On-site

$166K - $218K/yr

Lead configuration- and change-management personnel and oversee day-to-day execution of technical ... Minimum of 10 years of related experience in information technology operations, configuration ...

The IT Operations Specialist operates with a high degree of autonomy, technical depth, and ... Lead device lifecycle management: standards definition, procurement guidance, deployment strategy ...

... Lead, mentor, and develop the IT team, fostering a culture of excellence, collaboration, and ... s and management within a global organization, with at least 3 years as a lead role. • Proven ...

Lead, mentor, and build a high-performing IT team of managers, engineers, and specialists. * Transform global Help Desk and service desk operations into a modern, frictionless user experience.

IT Operations Analyst This is a Hybrid position working from our Legacy West Support Center located ... The position works closely with internal IT teams, audit, security, Managed Service Providers (MSPs ...

We lead with heart, treating patients and their families the way we want our loved ones to be ... manage and streamline day-to-day IT operations. * Reconcile software licenses against active ...

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How much do it operations lead manager jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for it operations lead manager in the United States is $27.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $31.01 per hour, depending on experience, location, and employer.

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Infographic showing various It Operations Lead Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $58,139 per year, or $28 per hour.

IT Operations Manager

Ladera Ranch, CA • On-site

SmartStop Self Storage
Real Estate • 201 - 500 employees

$115K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

Think Outside the Box!
Join a Company That's Changing the Game!
At SmartStop� Self Storage, we believe in embracing change, driving innovation, and elevating every team member's journey.
About Us
SmartStop� Self Storage (NYSE: SMA) is one of the largest self-storage operators in North America and a publicly traded real estate investment trust. Headquartered in sunny Ladera Ranch, California, SmartStop owns or manages more than 460 self-storage properties across 35 U.S. states, Washington, D.C., and Canada, comprising over 270,000 units and more than 35 million rentable square feet.
Our fully integrated team of more than 1,000 self-storage professionals is dedicated to delivering an exceptional customer experience and driving long-term value for our customers, investors, and communities.
SmartStop's commitment to service excellence and workplace culture has been recognized with multiple industry honors, including being named to Newsweek's Best Customer Service Award (2021, 2023 and 2024), earning the Reputation 800 Award (2022-2023), and being recognized as a Top Workplace in Orange County (2022-2024), an award based entirely on employee feedback regarding our culture, leadership, and values.
We're growing fast � and we want you to grow with us.
Salary: between $115,000 - $125,000 depending on experience + annual discretionary bonus
Location: 100% on-site at our Ladera Ranch, CA headquarters.
IT Operations Manager Job Summary
Reporting to the IT Director, the IT Operations Manager will lead the day-to-day management of the Company's technology infrastructure, systems, and support functions. This role will own the reliability, security, and performance of the Company's IT environment, as well as the SOX compliance for the Company including ITGC policies, periodic access reviews, and annual compliance activities.
Essential Job Functions and Responsibilities
  • Oversees daily operations of IT infrastructure, including networks, servers, cloud environments, and end-user systems.
  • Owns the design and continuous monitoring of IT General Controls (ITGC) and automated business controls.
  • Develops and enforces IT policies, procedures, and best practices around security, user access, rose-based permissions, data protection, and system availability.
  • Monitors system performance, troubleshoots issues, and root-cause analysis.
  • Analyzes the comprehensive network environment providing recommendations to improve cybersecurity, and regulatory compliance.
  • Ensures business continuity and disaster recovery plans are current and tested.
  • Maintains compliance with relevant regulatory and security standards (PCI compliance, etc.).
  • Tracks and reports on IT operational metrics (uptime, ticket resolution times, etc.).
  • Directs the end-to-end annual IT SOX compliance.
  • Partners with internal teams and external audit firms to facilitate walkthroughs and evidence collection.
  • Identifies control deficiencies and guides stakeholders through practical issue resolution.
  • Performs as system administrator of managed systems including provisioning /deprovisioning users, assigning approved permissions, and other necessary/required duties.
  • Performs other related duties as assigned.

Qualifications Needed
  • Bachelor's degree in Information Systems/Technology, Computer Science, or related field (or equivalent experience).
  • 5+ years of experience in IT operations, systems administration, or infrastructure management.
  • Strong knowledge of networking, server administration, cloud platforms (AWS/Azure/GCP), and security best practices
  • Familiarity with SSAE 18 (SOC 1/SOC 2) report evaluations and segregation of duties (SoD) concepts.
  • Experience with Governance, Risk and Compliance platforms.

Necessary Skills Needed
  • Strong communication skills with the ability to explain complex technical risks to non-technical financial stakeholders.
  • Excellent active listening skills and inquisitiveness.
  • Well-developed professional skepticism, with the ability to review provided evidence and systems logs with a healthy, objective curiosity to verify that controls work in practice and not just on paper.
  • Ability to influence internal and external teams to prioritize control remediations and fix compliance gaps without alienating teams.
  • Ability to pivot smoothly and quickly with business changes, keeping cool under pressure.
  • Meticulous attention to detail.
  • Exceptional analytical, critical thinking and problem-solving skills.
  • Effective time management skills; ability to juggle multiple testing cycles, audit request, and project management without dropping key milestones.
  • Background in a fast-paced or scaling company environment.

Benefits
  • Competitve salary
  • Health insurance including medical, dental and vision
  • Life and Disability Insurances
  • Paid Time Off
  • Generous Holiday Schedule
  • 401(k) matching with no waiting period
  • Employee assistance program
  • Referral program
  • A great team!

Lead Together!