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It Operations Lead Manager Jobs in California (NOW HIRING)

ONI

IT Operations Lead

San Diego, CA · On-site

Serve as the senior hands-on technical lead for IT operations, working closely with ONI ... Manage the day-to-day relationship with ONI's outsourced IT support provider, including service ...

Hadrian Automation

IT Operations Lead

Torrance, CA · On-site

... , you own the health of the team that keeps corporate IT running for our west coast operations ... SLAs, on-call, change management, asset lifecycle, and clean handoffs. * Comfort partnering with a ...

New

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IT Operations Lead

San Francisco, CA · On-site

About the role We're hiring our first dedicated IT Operations Lead to own the systems, devices, and ... Manage MDM enrollment and configuration across a distributed Mac fleet, along with inventory and ...

HR Tech Job

IT Operations Manager

Santa Monica, CA · On-site

As Manager of IT Operations, you will lead empowerment to rapidly adopt tools and services and drive innovation across all of our corporate functions. This role leads the IT Support Team to ensure ...

SmartStop Self Storage

IT Operations Manager

Irvine, CA · On-site

$115K - $125K/yr

... IT Operations Manager will lead the day-to-day management of the Company's technology ... infrastructure, systems, and support functions. This role will own the reliability, security, and ...

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IT Operations Lead

Sunnyvale, CA • On-site

MBZUAI (Mohamed bin Zayed University of Artificial Intelligence)
See more jobs at MBZUAI (Mohamed bin Zayed University of Artificial Intelligence)external

Full-time

Re-posted 12 days ago

Job description

Job Summary:
MBZUAI is a dedicated research lab focused on advancing AI research and fostering the next generation of AI builders. They are seeking an experienced IT Operations Lead to bridge their U.S. and UAE offices, ensuring the reliability, security, and efficiency of the end-user technology environment while providing exceptional customer service and support.
Responsibilities:
• Manage the overall health, uptime, performance, and day-to-day operation of the organization's IT environment.
• Lead and support office IT initiatives, including new office setup and expansion projects.
• Implement and manage office technology infrastructure, including storage solutions, networking, printers, and endpoint devices.
• Establish and maintain IT policies, procedures, and operational standards.
• Maintain a secure IT environment with a strong focus on data protection, compliance, and intellectual property security.
• Manage VPN access, endpoint security controls, and identity management processes.
• Ensure adherence to organizational security policies and best practices.
• Support security audits, compliance requirements, and risk mitigation initiatives.
• Administer Mobile Device Management (MDM) platforms and endpoint management solutions.
• Configure, deploy, secure, and maintain laptops, mobile devices, and other user hardware.
• Manage device lifecycle processes, including provisioning, upgrades, replacements, and decommissioning.
• Standardize and automate endpoint deployment and configuration where possible.
• Serve as the face of IT for employees, providing high-touch, white-glove support across the organization.
• Deliver IT onboarding and orientation for new hires.
• Set up and configure laptops, software, accounts, printers, and collaboration tools.
• Troubleshoot hardware, software, networking, and access issues with a strong customer-service mindset.
• Ensure a seamless employee experience from onboarding through ongoing support.
• Manage IT asset inventory, procurement, tracking, and lifecycle management.
• Coordinate purchasing and deployment of laptops, peripherals, and office technology equipment.
• Build and maintain relationships with technology vendors and service providers.
• Monitor contracts, warranties, renewals, and vendor performance.
• Act as a key liaison between U.S. and UAE operations, ensuring consistent IT standards and support.
• Coordinate across teams and time zones to maintain operational continuity and service excellence.
• Support business growth through scalable and efficient technology operations.
Qualifications:
Required:
• 5–7 years of experience in IT Operations, Systems Administration, Infrastructure Support, or a related role.
• Experience managing endpoint devices, MDM platforms, and enterprise IT environments.
• Strong understanding of IT security, VPN technologies, access management, and compliance best practices.
• Experience supporting office infrastructure, including networking, storage solutions, printers, and collaboration technologies.
• Proven experience with IT asset management and vendor management.
• Excellent troubleshooting, communication, and customer service skills.
• Ability to work independently in a fast-paced, high-growth environment.
Preferred:
• Strong operational mindset focused on reliability, continuity, and service delivery.
• Comfortable balancing strategic IT initiatives with hands-on support responsibilities.
• Highly organized, proactive, and detail-oriented.
• Experience supporting geographically distributed teams and global operations.
Company:
Official account of Mohamed bin Zayed University of Artificial Intelligence. Dedicated to research, innovation, and empowering brilliant minds in AI. Founded in 2019, the company is headquartered in Abu Dhabi, ARE, with a team of 51-200 employees. The company is currently Growth Stage.

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