ZipRecruiter

Log In

1

It Operations Assistant Jobs in Connecticut (NOW HIRING)

AMETEK, Inc.

IT Intern

Waterbury, CT · On-site

$15.25 - $20.50/hr

... IT operations. The intern will contribute to the delivery of user support services, both on-site ... Utilize remote support tools to diagnose and resolve user issues efficiently. * Assist with on-site ...

Jobtailor

Director, IT Infrastructure

Brookfield, CT · On-site

$140 - $210/hr

Lead and oversee a globally distributed, technically diverse IT operations team to ensure secure, reliable, and scalable services across infrastructure and end‑user platforms. Responsibilities

Advanced Computer Technologies Inc.

Be Seen First

IT Systems Consultant

Shelton, CT · On-site

Join Our Team as an IT Support Engineer Are you a seasoned IT professional passionate about ... Utilize scripting and automation to streamline operations. * Design, implement, and manage secure ...

TVCCA

Level 2 IT Technician

Norwich, CT · Hybrid

Works with the IT Operations Director to support technical infrastructure throughout the agency as well as to develop procedures to support the IT Help Desk service and provide technical oversight.

previous pagenext page

Showing results 21-40

All JobsIt Operations JobsIt Operations Assistant JobsIt Operations Assistant Jobs in Connecticut

It Operations Assistant information

What does an IT Operations Assistant do?

As an IT Operations Assistant, your daily tasks typically include monitoring system performance, assisting with hardware and software installations, and responding to technical support requests from team members. You may also help maintain inventory of IT equipment, update documentation, and support troubleshooting efforts for network or system issues. Working closely with other IT staff and end-users, you'll often collaborate to resolve problems quickly and ensure smooth day-to-day technology operations. This role provides valuable exposure to various IT functions, helping you build a foundation for future advancement within the IT department.

What are the key skills and qualifications needed to thrive as an IT Operations Assistant?

To thrive as an IT Operations Assistant, you need foundational knowledge of IT systems, troubleshooting, and network administration, often supported by a relevant degree or certification such as CompTIA A+ or ITIL. Familiarity with ticketing systems, remote management tools, and basic scripting is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for coordinating tasks and supporting end-users. These skills and qualities ensure smooth IT operations, minimize downtime, and provide reliable technical support across the organization.

What is an IT Operations Assistant?

IT Operations Assistants are support professionals who help maintain the daily functioning of an organization’s information technology systems. They assist IT teams with tasks such as troubleshooting hardware and software issues, managing user accounts, monitoring system performance, and performing routine maintenance. These assistants also help document IT processes, support end-users, and may assist with network and server management. Their role is vital in ensuring that IT infrastructure runs smoothly and efficiently.

What is the difference between It Operations Assistant vs Help Desk Technician?

AspectIt Operations AssistantHelp Desk Technician
CredentialsTypically requires an associate degree or relevant certifications like CompTIA A+Similar certifications, often CompTIA A+ or Microsoft certifications
Work EnvironmentSupports IT infrastructure, networks, and internal systemsProvides end-user support, troubleshooting hardware/software issues
Employer & Industry UsageUsed in corporate IT departments, managed service providersCommon in tech support centers, customer service roles
Search & Comparison IntentOften compared for entry-level IT support rolesCompared for frontline technical support positions

The main difference is that an It Operations Assistant focuses on maintaining and supporting internal IT infrastructure, while a Help Desk Technician primarily provides direct support to end-users. Both roles require similar certifications and work in related environments, but their responsibilities differ in scope and focus.

What skills do you need to be an IT Operations Assistant?

An IT Operations Assistant needs strong technical skills in network administration, hardware, and software troubleshooting. Knowledge of operating systems, basic scripting, and familiarity with IT tools like ticketing systems are also important, along with good communication and problem-solving abilities.
What are the most commonly searched types of It Operations jobs in Connecticut? The most popular types of It Operations jobs in Connecticut are:
What are popular job titles related to It Operations Assistant jobs in Connecticut? For It Operations Assistant jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching It Operations Assistant jobs in Connecticut look for? The top searched job categories for It Operations Assistant jobs in Connecticut are:
What cities in Connecticut are hiring for It Operations Assistant jobs? Cities in Connecticut with the most It Operations Assistant job openings:
It Operations Assistant jobs near you
Infographic showing various It Operations Assistant job openings in Connecticut as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

IT Operations & Compliance Administrator

Emergent Software

Hartford, CT • On-site

$75K - $85K/yr

Full-time

Posted 14 days ago

Job description

**This position is a direct hire for one of our clients. This position will work in office M-F. Eligible candidates must currently reside in the US and authorized to work in the US without visa sponsorship.**
Our client is seeking a detail-oriented IT Operations & Compliance Administrator to support IT financial administration, audit coordination, compliance tracking, reporting, and process improvement initiatives.
This is an IT business operations role, not a traditional system administrator position. The ideal candidate is organized, dependable, technically curious, and capable of independently managing deadlines, documentation, and follow-up activities. This position will also help improve and automate manual financial, audit, compliance, and operational processes.
Responsibilities
IT Financial Administration
  • Reconcile IT invoices, purchases, credit card transactions, and recurring vendor expenses.
  • Allocate technology costs to appropriate projects and cost centers.
  • Process back-billing and maintain subscription and expense records.
  • Track IT spending, contracts, renewals, licenses, telecommunications, and vendor commitments.
  • Coordinate with Finance, Accounts Payable, Procurement, vendors, and business stakeholders.
  • Support budgeting, forecasting, accruals, and financial reporting.

Audit & Compliance Support
  • Coordinate evidence collection for internal and external audits.
  • Partner with IT and business departments to gather required documentation.
  • Track audit requests, deadlines, approvals, remediation activities, and outstanding items.
  • Lead auditor meetings and serve as a primary point of contact for IT audit activities.
  • Manage meeting agendas, action items, follow-up, and documentation.
  • Review audit evidence for accuracy and completeness.
  • Maintain audit trackers, compliance records, policies, procedures, and review schedules.

IT Operations & Process Improvement
  • Maintain operational trackers, project records, action items, and department documentation.
  • Support Jira reporting, dashboards, and administrative activities.
  • Track contracts, warranties, licenses, renewals, equipment, and vendor information.
  • Prepare monthly metrics, reports, and leadership summaries.
  • Create and maintain procedures, templates, and checklists.
  • Identify opportunities to automate administrative, reporting, audit, and compliance processes.
  • Support implementation of compliance applications and workflow improvements.
Qualifications
  • 3+ years of experience in business operations, financial administration, audit support, compliance, purchasing, or a related field.
  • Strong Microsoft Excel skills, including pivot tables, lookups, filtering, and reconciliation worksheets.
  • Excellent organization, attention to detail, and follow-through.
  • Ability to manage multiple priorities and meet deadlines independently.
  • Strong written communication and documentation skills.
  • Experience collaborating with technical teams, business stakeholders, vendors, and auditors.
  • Ability to handle sensitive financial, employee, vendor, and compliance information.
  • Strong technical aptitude and interest in automation, reporting, and process improvement.
Nice To Haves
  • Experience supporting IT, Finance, Compliance, Audit, Procurement, HR, Payroll, or Operations functions.
  • Experience with Jira, Microsoft 365, SharePoint, Teams, ERP, accounting, procurement, or workflow management systems.
  • Experience coordinating audit evidence across multiple departments.
  • Experience with application administration, dashboards, workflows, or process automation.
  • Familiarity with software licensing, contracts, renewals, vendor management, and compliance reporting.
  • Comfort learning new systems, improving processes, identifying discrepancies, and using technology to streamline manual work (deep technical expertise not required).
Our Vetting Process
At Emergent Staffing, we work hard to find the best candidates capable of developing high quality services for our clients. If you think you're one of those, please understand that the effort put into this by people like yourself helps us be successful in surrounding you with other top-notch engineers. Here are the steps of our vetting process for this position:
  • Application (5 minutes)
  • Online Assessment (40-50 minutes)
  • Initial Phone Interview (30-45 minutes)
  • Virtual Interview with Hiring Manager (30 minutes)
  • Onsite Interview
  • Job Offer!

#EmergentStaffing
#IND88

Apply