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It Manager Project Manager Jobs in Portland, OR (NOW HIRING)

Odom

IT Manager, Help Desk

Vancouver, WA · On-site

$115K - $145K/yr

The IT Manager, Help Desk leads The Odom Corporation's enterprise service desk and end-user technology support function. The role is accountable for delivering reliable, high-quality, customer-facing ...

Odom

IT Manager, Help Desk

Vancouver, WA

$115K - $145K/yr

The IT Manager, Help Desk leads The Odom Corporation's enterprise service desk and end-user technology support function. The role is accountable for delivering reliable, high-quality, customer-facing ...

Collabera

Project/Construction Manager

Tualatin, OR

Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 ... Project/Construction Manager Duration: 3 years. Details: Looking for Integration Project Manager ...

Davis Wright Tremaine LLP

Project Manager

Portland, OR · On-site +1

The Enterprise Project Management Office partners with legal practice groups, business departments, office administration, knowledge management, information technology, and firm leadership to deliver ...

Collabera

Project Manager - Network

Portland, OR

$48.75 - $62.25/hr

Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 ... Project Manager - Network Duration: 3+ month Requirements: Formal Project Management Execute ...

MasTec Inc

Project Manager

Vancouver, WA

... directing engineering, technology providers as well as JV partners. The Project Manager is ... Provide information for the creation and maintenance of a master project schedule. * Approve and ...

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Showing results 21-40

All JobsIt Project JobsIt Manager Project Manager JobsIt Manager Project Manager Jobs in Portland, OR

It Manager Project Manager information

See Portland, OR salary details

$63.6K

$120.6K

$165.4K

How much do it manager project manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for it manager project manager in Portland, OR is $120,554.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,500.00 and $123,500.00 per year, depending on experience, location, and employer.

How do IT Manager Project Managers balance technical oversight with strategic project leadership in their daily responsibilities?

IT Manager Project Managers are often required to juggle both technical and managerial duties. On a typical day, they might lead project planning meetings, coordinate with cross-functional teams, and address technical challenges, all while ensuring projects align with business objectives. Balancing these responsibilities involves prioritizing tasks, delegating effectively, and maintaining open communication channels with both technical staff and upper management. This dual focus not only helps deliver projects on time and within budget, but also fosters a collaborative and adaptable work environment.

What are the key skills and qualifications needed to thrive as an IT Manager Project Manager?

To thrive as an IT Manager Project Manager, you need a solid background in IT systems, project management methodologies, and a relevant degree or certification such as PMP or PRINCE2. Familiarity with project management tools like Jira, Asana, or Microsoft Project, as well as experience with IT infrastructure and software development lifecycles, is essential. Strong leadership, communication, and problem-solving skills help you guide teams and manage stakeholders effectively. These competencies ensure projects are completed on time, within budget, and aligned with organizational goals.

What is the difference between It Manager Project Manager vs Network Administrator?

AspectIT Manager Project ManagerNetwork Administrator
CertificationsPMP, ITIL, PMP, CompTIA Network+CCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees multiple projects and teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed across IT departments in various industries, managing projectsCommon in organizations with complex networks, focusing on network stability

The IT Manager Project Manager focuses on managing IT projects, teams, and strategic initiatives, while the Network Administrator specializes in maintaining and troubleshooting network systems. Both roles require technical certifications, but their responsibilities and work environments differ significantly.

What is an IT Manager Project Manager?

IT Manager Project Managers are professionals who oversee and coordinate technology-related projects within an organization. They combine responsibilities of managing IT teams and ensuring that projects are completed on time, within scope, and on budget. These managers work closely with stakeholders to define project goals, allocate resources, and mitigate risks. They also ensure that the IT infrastructure and solutions align with the organization's strategic objectives, often acting as a bridge between technical teams and business leaders.
What are the most commonly searched types of It Project Manager jobs in Portland, OR? The most popular types of It Project Manager jobs in Portland, OR are:
What are popular job titles related to It Manager Project Manager jobs in Portland, OR? For It Manager Project Manager jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching It Manager Project Manager jobs in Portland, OR look for? The top searched job categories for It Manager Project Manager jobs in Portland, OR are:
What cities near Portland, OR are hiring for It Manager Project Manager jobs? Cities near Portland, OR with the most It Manager Project Manager job openings:
It Manager Project Manager jobs near you
Infographic showing various It Manager Project Manager job openings in Portland, OR as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $120,554 per year, or $58 per hour.

IT Manager, Help Desk

Odom

Vancouver, WA • On-site

$115K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Odom Corporation rating

8.0

Company rating: 8.0 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

115th of 416 rated retail wholesalers

Job description


The IT Manager, Help Desk leads The Odom Corporation's enterprise service desk and end-user technology support function. The role is accountable for delivering reliable, high-quality, customer-facing Tier 1 and Tier 2 support and ensuring that systems, devices, and access enable business productivity across corporate, warehouse, field, and remote environments.
This leader drives service excellence through strong team leadership, disciplined service management, and data-driven continuous improvement while partnering cross-functionally to resolve issues, address root causes, and improve the end-user experience.
Annual Salary: $115,000 - $145,000 (DOE) + bonus
Company perks and benefits
  • Eligible for EBITDA bonus
  • 128 hours of Paid Time Off Annually to start
  • 9 Paid Holidays
  • Medical, Dental, Vision Benefits
  • 401k with employer match

Essential Duties & Responsibilities include but are not limited to:
Service Desk Operations & Leadership
  • Lead day-to-day Help Desk team operations, including staff supervision, coaching, scheduling, work assignments, performance feedback, vendor coordination, ticket queues, escalations, backlog, SLAs, service quality, and customer satisfaction.
  • Build and develop a high-performing, customer-focused support team through coaching, accountability, and clear expectations.
  • Serve as the primary escalation and coordination point for complex end-user technology issues and coordinate cross-functional efforts.

Service Management & Continuous Improvement
  • Own and continuously improve Help Desk service management processes, including Freshservice configuration, ticket categorization, queues, workflows, service catalog items, approvals, dashboards, metrics, knowledge articles, automation, self-service, and AI-enabled support options such as Copilot/Copilot Studio where assigned.
  • Use service data to identify trends, chronic issues, top call drivers, root causes, and opportunities to reduce avoidable tickets, improve first-contact resolution, and strengthen the end-user support experience.

Platform & Operational Support
  • Ensure effective support for current platforms and tools, including Microsoft 365, Teams, SharePoint/OdomNet, OneDrive, Entra ID/Azure AD, Intune/Endpoint Manager, Windows Autopilot, Self-Service Password Reset, Freshservice, UKG, Encompass, PrinterLogic, CodeTwo, ScreenCloud, and other business systems.
  • Coordinate Help Desk readiness and coverage for operational events including warehouse moves, system implementations, and business changes.

Documentation, Governance, & Training
  • Maintain Help Desk documentation, SOPs, knowledge articles, user instructions, technical reference materials, and training plans for both Help Desk staff and end users.
  • Ensure Help Desk tickets and related tasks are appropriately documented, including request details, approvals, troubleshooting notes, resolution steps, and follow-up actions.

Job Requirements
Required
  • 8-10+ years of progressive experience in IT support, service desk operations, end-user technology, or IT operations, including at least 5 years supervising or managing technical support staff.
  • Demonstrated experience leading technical support teams, preferably in distributed environments.
  • Technical degree in a computer-related field or equivalent work experience required.
  • Strong experience administering or leading an ITSM/ticketing platforms and service management processes
  • Deep understanding of Microsoft 365 ecosystem, identity/access management, and modern endpoint support.
  • Experience with user lifecycle management and access governance.
  • Strong communication, analytical, management, and organizational skills.

Preferred
  • Experience with Freshservice or similar ITSM platforms.
  • Experience with endpoint lifecycle management, Intune, and Autopilot.
  • Familiarity with automation and scripting tools (Freshservice workflows, Power Automate, PowerShell, etc).
  • ITIL certification or equivalent practical experience.

Work Environment
  • This position may be performed from Vancouver, WA, Spokane, WA, or Boise, ID, with travel to other company locations as needed.
  • The role supports corporate, warehouse, field, and remote work environments with periodic onsite coordination and occasional after-hours support required for business-impacting incidents.

The above statements describe the general nature of the environment and level of work being performed and are not intended to be an exhaustive list of all responsibilities Additional duties may be assigned as needed.
Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.
The Odom Corporation offers competitive wages, medical and dental benefits, 401k plan, and much more!
Background/Drug Screen. EOE.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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