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It Infrastructure Project Manager Jobs in Waterloo, ON

Magnet Forensics

Manager, IT Support

Waterloo, ON · Hybrid

CA$100K - CA$150K/yr

We are seeking a customer-focused Manager, IT Support to lead a globally distributed team in delivering reliable, responsive support to employees. This role combines people leadership, technical ...

RideCo

Information Systems Security Manager

Waterloo, ON

CA$120K - CA$150K/yr

The Information Systems Security Manager will be responsible for protecting RideCo's data and IT infrastructure by designing, implementing, maintaining, and enforcing security policies and protocols.

Tri-Mach Group Inc.

IT Specialist

Elmira, ON

CA$60K - CA$75K/yr

The IT Specialist is responsible for helping users with any technical challenges they may ... Complete network cyber security tasks including management and incident response of anti-virus ...

Liberty Staffing

IT Support Specialist

Guelph, ON · On-site

CA$75K/mo

IT Support Specialist Current opening, PERM DIRECT HIRE starting salary: $75,000 per year Key ... Project Management: This role will involve working on multiple projects to enhance PDI's IT and ...

OVHcloud

DC IT Technician

Cambridge, ON

As a member of the DC Operations team and reporting to the Datacenter Manager, the DC IT Technician ensures the proper functioning of the data center infrastructure by securing the equipment ...

BWXT

MES Technical Lead, IT

Cambridge, ON · On-site

... with infrastructure and network teams to ensure high availability and operational continuity ... Project management: Demonstrating project leadership skills and techniques. Required Qualifications:

BWXT

MES Technical Lead, IT

Cambridge, ON · On-site

... with infrastructure and network teams to ensure high availability and operational continuity ... Project management: Demonstrating project leadership skills and techniques. Required Qualifications:

Faire

IT Support Technician

Kitchener, ON

CA$30.30 - CA$41.85/hr

Beyond the daily support work, we're looking for someone who can take on small projects and unclear ... Organized and able to manage multiple tasks at once * Comfortable working in the office and ...

ALTEN Canada

Capital Project Manager

Cambridge, ON · On-site

CA$80K - CA$95K/yr

In just three decades, ALTEN has become a global leader in Research & Development, Engineering, IT ... Project Planning and Coordination : Manage the planning, execution, and delivery of facilities ...

Teledyne

Project Manager

Waterloo, ON

CA$76K - CA$102K/yr

Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial ... The Project Manager drives engineering and technical design projects end to end, ensuring delivery ...

Spark Power

Project Manager

Cambridge, ON · On-site

CA$48 - CA$57/hr

The Project Manager is responsible for managing electrical projects, scheduling resources, ensuring ... technology expertise, and commitment to safety, ensures we deliver the right solutions that keep ...

Spark Power

Project Manager

Cambridge, ON · On-site

$48 - $57/hr

The Project Manager is responsible for managing electrical projects, scheduling resources, ensuring ... technology expertise, and commitment to safety, ensures we deliver the right solutions that keep ...

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All JobsIt Infrastructure Project JobsIt Infrastructure Project Manager JobsIt Infrastructure Project Manager Jobs in Waterloo, ON

It Infrastructure Project Manager information

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How much do it infrastructure project manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for it infrastructure project manager in Waterloo, ON is $56.12, according to ZipRecruiter salary data. Most workers in this role earn between $47.74 and $65.22 per hour, depending on experience, location, and employer.

What is an IT Infrastructure Project Manager?

An IT Infrastructure Project Manager oversees the planning, execution, and delivery of IT infrastructure projects, such as network upgrades, cloud migrations, and data center installations. They coordinate with stakeholders, manage budgets and timelines, and ensure projects align with business objectives. Their role includes risk management, vendor coordination, and ensuring compliance with security protocols. Effective communication and technical expertise are essential for success in this position.

What are the typical daily responsibilities of an IT Infrastructure Project Manager?

As an IT Infrastructure Project Manager, your typical day includes coordinating project timelines, allocating resources, and monitoring progress to ensure infrastructure initiatives are delivered on schedule and within budget. You’ll regularly communicate with technical teams, vendors, and business stakeholders to resolve issues and ensure everyone is aligned on objectives. Documentation, risk management, and status reporting are also key parts of the role. Expect to handle multiple projects simultaneously and to adapt quickly to evolving technology requirements or business priorities.

What are the key skills and qualifications needed to thrive in the IT Infrastructure Project Manager position, and why are they important?

To thrive as an IT Infrastructure Project Manager, you need a strong background in IT systems, network management, project planning, and typically a bachelor's degree in computer science or a related field. Familiarity with project management tools (like MS Project, Jira), ITIL frameworks, and certifications such as PMP or CompTIA Project+ are highly valued. Excellent communication, stakeholder management, and problem-solving skills help you excel in leading cross-functional teams and resolving issues efficiently. These skills and qualifications ensure successful project delivery, effective collaboration, and resilient, scalable IT infrastructure solutions.

What job categories do people searching It Infrastructure Project Manager jobs in Waterloo, ON look for?

The top searched job categories for It Infrastructure Project Manager jobs in Waterloo, ON are:

What cities near Waterloo, ON are hiring for It Infrastructure Project Manager jobs?

Cities near Waterloo, ON with the most It Infrastructure Project Manager job openings:

It Infrastructure Project Manager jobs near you
Infographic showing various It Infrastructure Project Manager job openings in Waterloo, ON as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $116,737 per year, or $56.1 per hour.

Manager, IT Support

Magnet Forensics

Waterloo, ON • Hybrid

CA$100K - CA$150K/yr

Full-time

Medical, Retirement

Posted 15 days ago

Job description

Who We Are; What We Do; Where We're Going
 
Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.
 
Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.
 
With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You'll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.
 
If you think you would be the right person to join our team working towards this goal, we would love to hear from you! 

 Role Summary:  

We are seeking a customer-focused Manager, IT Support to lead a globally distributed team in delivering reliable, responsive support to employees. This role combines people leadership, technical expertise, and a metrics-driven approach to improving service delivery and employee experience.

 
What You'll Do

  1. Customer-centric Team Leadership 

  • Lead, coach, and mentor a diverse IT support team across locations and time zones. 

  • Set clear priorities, provide regular feedback, and support timely, professional issue resolution. 

  • Experience leading team across multiple time zones 

  1. Seamless Technology Enablement 

  • Oversee employee hardware and peripheral procurement to ensure staff have the tools they need. 

  • Maintain asset management practices that support current needs and future planning. 

  • Ensure all shared office spaces, including meeting rooms, conference rooms, and offices, are equipped with reliable, standardized, and user-friendly A/V technology that supports collaboration and hybrid work. 

  • Support organization wide events such as All Hands meetings and yearly kick-off with technology solutions that enable collaboration for those in office and in remote locations 

  1. Empowering Employee Experiences 

  • Coordinate smooth employee and co-op onboarding and offboarding experiences. 

  1. Responsive Issue Resolution 

  • Improve ticket triage, prioritization, and resolution within defined service expectations. 

  • Act as an escalation point for customer issues, ensuring clear ownership and communication. 

  1. Continuous Improvement through Customer Feedback 

  • Use customer feedback to identify improvements and increase satisfaction. 

  • Partner with cross-functional teams to resolve recurring issues and implement proactive solutions. 

  1. Transparent Performance Measurement 

  • Define and review IT support metrics to identify trends and improve service delivery. 

  • Share performance insights, risks, and improvement opportunities with stakeholders. 

What We're Looking For

  • Bachelor's degree in information technology, computer science, a related field, or equivalent experience. 

  • Experience and proven track record of successfully leading and developing customer centric IT Support process es and team 

  • Previous experience leading IT support teams is considered an asset. 

  • Strong technical expertise across a broad rand of IT systems, hardware and software platforms i 

  • Experience in IT equipment procurement and deployment 

  • Demonstrated experience in leveraging customer feedback to drive continuous improvement  

  • Strong analytical and problem solving skills with commitment to deliver innovative solutions that enhance customer experience.  

  • Excellent communication skills with the ability to effectively engage with customers and stakeholders and deescalate situations. 

  • ITIL foundations certified is an asset 

 Working Conditions:  

  • General office environment/Work-from-home office environment 

  • Required to work in the office 2-3 days/week 

  • Prolonged sitting - 6+ hours  

  • May be required to work extra hours, including on-call support for emergencies 

  • After hours and weekend work is required periodically 

Compensation & Benefits
 
The Compensation Range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).
 
$100,000 - $150,000 CAD (CAD) a year 
 
Salary range (min - max)
 
Current Vacancy

Magnet is proud to offer benefits such as: 
 
- Generous time off policies 
- Competitive compensation 
- Volunteer opportunities  
- Reward and recognition programs   
- Employee committees & resource groups  
- Healthcare and retirement benefits 
 
Indicators of Success
 
We're looking for someone who checks off most, but not all, of the boxes listed in "skills and experiences".  It's more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have "been there, done that".  We want to be part of your development journey, and we'll learn as much from you as you learn from us. 
 
How We Work
 
At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you're within a comfortable travel distance to one of our offices, you'll occasionally join us in person. How often you'll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team's goals.
 
We're excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best!
 
The Most Important Thing
 
We're looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:
 
CARE - We care about each other and our mission to make a difference in the world.
OWN - We are accountable for our results - while never forgetting to act with integrity, empathy, and respect.
DEDICATE - We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.
EVOLVE - We are constantly innovating and exploring new ways to work together to make an impact with our work.
 
Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you're interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.
 
Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact [email protected] should you require any accommodations.
 
All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position's job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.
 
US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
 
Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here. 
Magnet does not use artificial intelligence (defined as a machine-based system that infers from input to generate outputs such as predictions, content, recommendations, or decisions) for screening, assessing, or selecting applicants. Should this practice change, we will update this disclosure accordingly.
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