It Infrastructure Program Manager Jobs in Dallas, TX

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. 
The Infrastructure Domain in Information Technology is dedicated to managing and maintaining the client/server hardware and software that underpin an organization’s computing environment. This domain covers various responsibilities, from IT logistics to data center management. It supports various technologies, including VDI, API management, and infrastructure tools and processes to ensure business systems operate efficiently, reliably, and securely.
 

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Provide expert guidance and leadership on complex technical projects, ensuring alignment with organizational goals. 
• Mentor and coach engineering team members to advance their skills and expertise.
• Oversee the implementation of IT systems and infrastructure projects. 
• Design and oversee the implementation of robust IT systems and infrastructure. 
• Drive innovation by evaluating and integrating new technologies to enhance business operations. 
• Work closely with cross-functional teams to ensure seamless integration of IT solutions. 
• Develop and enforce security policies and ensure compliance with industry standards.

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree in technology, Computer Science, Information Systems, or related technical discipline, or equivalent experience/training  
• 9+ years experience in support and delivery of mission critical platforms
• Windows Server 2019 
• Linux-based systems (Ubuntu 2022, 2024)
• Deployment, installation, configuration, maintenance, and patching of servers and applications
• Enterprise networking (Sockets, TCP/IP, UDP) and micro-segmentation

Preferred Qualifications- Education & Prior Job Experience

• Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training 
• Airline Industry leadership experience

Skills, Licenses & Certifications

• Advanced knowledge of IT systems, networks, and applications
• Ability to develop and implement long-term IT strategies that align with business objectives
• Strong analytical, technical, and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to drive innovation and stay updated with the latest technological advancements. 
• Strategic planning abilities to align IT strategy with business goals
• Aircraft Network Security Program (ANSP) experience

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.