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It Infrastructure Operations Manager Jobs in California

MetroSys

IT Infrastructure Engineer

Irvine, CA · On-site

$40 - $70/hr

This position offers a blend of operational support, project work, and infrastructure modernization ... Manage and troubleshoot network infrastructure, including switches, routers, firewalls, and ...

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It Infrastructure Operations Manager information

What are the key skills and qualifications needed to thrive as an IT Infrastructure Operations Manager, and why are they important?

To thrive as an IT Infrastructure Operations Manager, you need a solid background in IT systems administration, network management, and infrastructure planning, usually supported by a bachelor's degree in computer science or a related field. Familiarity with tools like VMware, Microsoft Azure, ITIL frameworks, and relevant certifications such as CompTIA Network+ or Cisco CCNA are commonly required. Strong leadership, problem-solving skills, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These skills ensure efficient and secure IT operations, minimize downtime, and support organizational goals.

What is the difference between It Infrastructure Operations Manager vs Network Administrator?

AspectIt Infrastructure Operations ManagerNetwork Administrator
Primary FocusOversees entire IT infrastructure, including servers, storage, and network systemsManages and maintains computer networks, including LAN, WAN, and network hardware
CertificationsITIL, CompTIA Network+, Cisco CCNA, VMwareCompTIA Network+, Cisco CCNA, Cisco CCNP
Work EnvironmentIT departments, data centers, enterprise environmentsCorporate offices, data centers, network operation centers
ResponsibilitiesInfrastructure planning, system deployment, performance monitoring, securityNetwork setup, troubleshooting, security, and performance optimization

The It Infrastructure Operations Manager has a broader scope, overseeing all aspects of IT infrastructure, while the Network Administrator focuses specifically on network systems. Both roles require similar certifications and work environments but differ in responsibilities and scope.

What are some common challenges faced by an IT Infrastructure Operations Manager, and how can they be addressed?

As an IT Infrastructure Operations Manager, you'll often encounter challenges such as managing complex, legacy systems alongside newer technologies, ensuring high system availability, and responding quickly to incidents. Balancing ongoing maintenance with strategic upgrades can be demanding, especially when coordinating with cross-functional teams. Proactive communication, robust documentation, and the adoption of IT service management frameworks like ITIL can help streamline operations and minimize disruptions. Staying current with industry trends and fostering a culture of continuous improvement are also key to overcoming these challenges.

What does an IT Infrastructure Operations Manager do?

An IT Infrastructure Operations Manager is responsible for overseeing the daily operations and maintenance of an organization's IT infrastructure, including servers, networks, and data centers. They ensure all systems run efficiently, securely, and reliably, while managing a team of IT professionals. Their duties often include implementing best practices, troubleshooting issues, planning for upgrades, and coordinating with other departments to meet the company's technology needs.
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It Infrastructure Operations Manager jobs near you
Director of IT Infrastructure Operations

Director of IT Infrastructure Operations

KORE1 Technologies

San Francisco, CA • On-site

$224K - $247K/yr

Full-time

Re-posted 8 days ago

Job description

KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Director of IT Infrastructure Operations in the SF Bay area
Under executive direction, the position directs all programs and activities of a Division and serves as the District's chief subject expert. The position is accountable for accomplishing division goals and objectives and for furthering District goals and objectives within general policy guidelines.
Responsibilities:
  • Directs information systems operations and activities, including the approval of project plans, resource allocation and selection, project budgeting, timelines and goal setting.
  • Directs and oversees contractor and District staff in the IT infrastructure operations, information security, system architecture development and web development, including the development, review and compilation of quality control of finished products, automated testing, user acceptance testing and information systems deployment.
  • Oversees the information system, development process using appropriate workflow methodologies, including but not limited to agile and waterflow methods of project execution.
  • Directs the preparation of request for proposals (RFP) for information technology related items such as software development, infrastructure development and maintenance, information security and network support and web resources, software development, architecture development and technical support, including interviews and selection of contractors; negotiation, review and approval of contracts; contractor selection and oversight; technical review of RFP documents; review of contracting documents; review of status reports and project plans; review of developed software products; review of quality control and recovery procedures for data and software developed.
  • Provides technical assistance to other divisions and offices in the development of software products.
  • Directs, plans, monitors, and evaluates the goals, operations, policies, procedures and work standards of a division or office.
  • Plans, organizes, administers, reviews and evaluates the activities of assigned staff; coaches assigned staff to improve performance.
  • Selects personnel and provides for their training and professional development. Provides technical and managerial direction to District staff and others.
  • Directs the allocation of resources to achieve timely outcomes and measurable goals within budget; adjusts plans and programs to meet emerging or new programs, while continuing to address major agency priorities.
  • Monitors and evaluates the effectiveness and efficiency of the division's or office's operations, organizational structure, staffing levels, systems, and other internal policies and procedures; recommends alternative approaches and implements changes.
  • Represents the District at meetings with the public, industry and other agencies; serves as the liaison for the agency.
  • Plans, develops, implements or directs major or complex projects or programs; directs the research of complex, highly technical issues; analyzes alternative solutions or approaches; recommends most effective course of action.
  • Directs and oversees the preparation and administration of the division's or office's budget.
  • Develops and presents technical, policy, operational or administrative issues and recommendations to the District Board and executive management.
  • Receives and analyzes division and agency reports; directs the preparation of monthly and annual reports; directs the gathering and analysis of information and evaluate processes.
  • Assists in the identification, development and implementation of agency goals, objectives, policies

Job Requirements
Minimum Qualifications
Education & Experience:
  • Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field. Master's degree preferred.
  • 15+ years of progressively responsible experience in information systems management, with at least 5 years in a leadership or director-level role.
  • Experience in managing complex IT operations, infrastructure, and development projects in both public and private sector environments.
  • Demonstrated experience leading large-scale infrastructure, security, and software development initiatives.

Technical Skills & Knowledge:
  • Strong Knowledge of:
    • Microsoft Azure - including identity management, cloud infrastructure, and Azure-based networking solutions.
    • Cisco networking technologies - routers, switches, firewalls, VPNs, and enterprise-grade network security.
    • Microsoft Office 365 - including Exchange Online, SharePoint, Teams, and endpoint management via Intune.
    • Network architecture and administration - WAN/LAN design, load balancing, DNS/DHCP, and network monitoring tools.
  • Knowledge of information security best practices, cybersecurity frameworks, and compliance standards (e.g., NIST, ISO, HIPAA).
  • Experience with ITIL or similar IT service management frameworks.

Management & Leadership:
  • Demonstrated success in directing cross-functional IT teams and external contractors, including task assignment, goal-setting, and performance evaluations.
  • Strategic planning and budgeting experience, including oversight of multi-million-dollar IT projects and operating budgets.
  • Experience overseeing quality assurance processes, including automated testing, user acceptance testing (UAT), and release management.

Soft Skills & Competencies:
  • Excellent verbal and written communication skills, including the ability to present complex technical topics to non-technical stakeholders and executive leadership.
  • Strong project management skills and ability to deliver outcomes on time and within budget.
  • Proven ability to drive innovation and continuous improvement in IT operations and service delivery.
  • Skilled in stakeholder engagement, conflict resolution, and fostering interdepartmental collaboration.
  • Commitment to staff development, coaching, and performance enhancement.

ABOUT KORE1
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.
Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.

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