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It Infrastructure Manager Jobs in Rochester, NY (NOW HIRING)

L3HHCM20

Manager, IT Business Analysis

Rochester, NY

$116K - $216K/yr

Job Title: Manager, IT Business Analysis Job Code: 35584 Job Location: Melbourne, FL; Salt Lake ... Strong understanding of SDLC (Software Development Life Cycle), IT infrastructure, and data ...

Stark Tech

IT Project Manager

Buffalo, NY

$95K - $112K/yr

Job Requirements The IT Project Manager plays a critical role in driving the successful execution of IT projects by overseeing all phases from initiation through closure. This position is responsible ...

Stem Xpert

Technical Writer

Rochester, NY · On-site

... for IT Infrastructure Management through strategic consulting and industry-oriented business process. This position has the task of producing high-quality documentation that contributes to the ...

L3HHCM20

Specialist, IT Project Manager

Rochester, NY

$77K - $144K/yr

... infrastructure, applications, and security projects consisting of IT and functional business area ... As the IT Project Manager your role is to plan, execute, and finalize projects according to strict ...

Athena

IT Intern

Rochester, NY · On-site

$14.75 - $19.75/hr

Organize and manage digital files * Support ongoing IT initiatives through research and data collection * Help implement security protocols * Work with the IT team and other departments * Collaborate ...

Athena

IT Intern

Rochester, NY · On-site

$14.75 - $19.75/hr

Organize and manage digital files * Support ongoing IT initiatives through research and data collection * Help implement security protocols * Work with the IT team and other departments * Collaborate ...

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All JobsIt Infrastructure JobsIt Infrastructure Manager JobsIt Infrastructure Manager Jobs in Rochester, NY

It Infrastructure Manager information

See Rochester, NY salary details

$68.1K

$122K

$179.1K

How much do it infrastructure manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for it infrastructure manager in Rochester, NY is $121,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,700.00 and $144,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Infrastructure Manager, and why are they important?

To thrive as an IT Infrastructure Manager, you need a solid background in IT systems, network administration, and project management, often supported by a bachelor's degree in computer science or related fields. Familiarity with virtualization platforms, cloud services (like AWS or Azure), and certifications such as ITIL or Cisco are typically essential. Leadership, problem-solving, and strong communication skills help you effectively manage teams and coordinate with stakeholders. These skills are crucial for ensuring reliable IT operations, efficient project delivery, and alignment with organizational goals.

What does an IT Infrastructure Manager do?

An IT Infrastructure Manager is responsible for overseeing the design, implementation, and maintenance of an organization's technology infrastructure, including servers, networks, and data storage. They ensure that all IT systems are secure, reliable, and meet the company's needs. This role involves managing IT staff, coordinating with other departments, and planning for future technology upgrades or expansions. Additionally, IT Infrastructure Managers are often responsible for disaster recovery planning and ensuring compliance with relevant regulations.

What is an IT infrastructure manager?

An IT infrastructure manager oversees an organization's technology systems, including networks, servers, and hardware, ensuring they operate efficiently and securely. They often coordinate with IT teams, implement policies, and may hold certifications like ITIL or Cisco to manage complex infrastructure environments.

What are the 4 types of IT infrastructure?

The four types of IT infrastructure are hardware infrastructure, software infrastructure, network infrastructure, and data infrastructure. An IT Infrastructure Manager oversees these components to ensure reliable and secure technology operations within an organization, often requiring knowledge of cloud services, networking, and system management tools.

What is the difference between It Infrastructure Manager vs Network Administrator?

AspectIt Infrastructure ManagerNetwork Administrator
ResponsibilitiesOversees entire IT infrastructure, including servers, storage, and network systems; manages teams and strategic planningMaintains and supports network hardware, software, and security; ensures network connectivity and performance
CertificationsITIL, PMP, Cisco, Microsoft certifications often preferredCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentLeadership roles in IT departments, strategic planning, vendor managementHands-on technical work, troubleshooting, network configuration

The main difference is that an It Infrastructure Manager oversees the entire IT infrastructure and manages teams, while a Network Administrator focuses on maintaining and supporting network systems. The Infrastructure Manager has broader strategic responsibilities, whereas the Network Administrator handles day-to-day network operations.

What is the role of IT infrastructure manager?

An IT infrastructure manager oversees the planning, implementation, and maintenance of an organization’s IT systems, including networks, servers, and hardware. They ensure the reliability, security, and efficiency of technology infrastructure, often managing teams and coordinating with other departments. Strong knowledge of network protocols, security practices, and relevant certifications like Cisco or CompTIA is typically required.

How does an IT Infrastructure Manager typically collaborate with other departments to ensure seamless technology operations?

An IT Infrastructure Manager works closely with various departments such as security, application development, and business operations to ensure that technology systems align with organizational needs. This involves regular meetings to understand requirements, coordinating system upgrades or migrations, and addressing any technical challenges that may impact other teams. Effective communication and cross-functional collaboration are essential, as the manager often acts as a bridge between technical staff and non-technical stakeholders. Building strong relationships helps proactively identify issues and implement solutions that support the entire organization's objectives.

How much do IT infrastructure managers make in the US?

IT Infrastructure Managers in the US typically earn between $90,000 and $150,000 annually, with median salaries around $120,000. Compensation varies based on experience, certifications, industry, and location, and the role often requires strong technical skills in network, server, and security management.
What job categories do people searching It Infrastructure Manager jobs in Rochester, NY look for? The top searched job categories for It Infrastructure Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for It Infrastructure Manager jobs? Cities near Rochester, NY with the most It Infrastructure Manager job openings:
It Infrastructure Manager jobs near you
Infographic showing various It Infrastructure Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $121,999 per year, or $58.7 per hour.
Internal IT & Innovation Administrator

Internal IT & Innovation Administrator

ComTec Solutions

Rochester, NY • On-site

$70K - $90K/yr

Full-time

Posted 6 days ago

Job description

Job Type
Full-time
Description
THIS IS AN ON-SITE POSITION
JOB SUMMARY:
The Internal IT & Innovation Administrator owns ComTec's internal technology environment. This role combines hands-on systems administration and end-user support with strategic technology planning and innovation leadership.
The position ensures reliable, secure day-to-day IT operations while identifying, piloting, and implementing technologies that improve efficiency, scalability, and competitive differentiation.
REPORTS TO: Director of Finance
DIRECT REPORTS: None
ESSENTIAL FUNCTIONS:
  1. INTERNAL IT OPERATIONS
  • Administer and maintain Microsoft 365, Windows Server, Active Directory, Exchange, Intune, endpoint security, backup systems, VPN, and network infrastructure.
  • Manage user lifecycle (onboarding/offboarding, permissions, account administration).
  • Deploy and support laptops, desktops, mobile devices, and peripherals.
  • Perform patching, upgrades, refresh cycles, and routine system maintenance.
  • Monitor system performance, security, and backups.
  • Maintain accurate documentation of configurations and procedures.
  • Ensure compliance with internal IT policies and change management processes.

2. SUPPORT & SERVICE MANAGEMENT
  • Serve as primary internal IT support resource (Tier 1-3).
  • Manage ticket intake, resolution, documentation, and escalation.
  • Provide professional support to employees at all levels.
  • Identify and reduce recurring technical issues.
  • Provide occasional after-hours support as needed.
  • Technology Strategy & Innovation
  • Develop and maintain an internal technology roadmap aligned with company goals.
  • Research emerging tools, automation platforms, and AI solutions.
  • Identify operational inefficiencies and propose technology-driven improvements.
  • Lead pilot programs and proof-of-concept initiatives.
  • Evaluate solutions based on ROI, usability, scalability, and security.
  • Present recommendations to leadership and support organization-wide adoption.
  • Track and report measurable outcomes from innovation initiatives.

3. SUCCESS MEASURES
  • Stable and secure internal IT environment
  • Timely issue resolution and high employee satisfaction
  • Reduction in recurring support issues
  • Successful rollout and adoption of new technologies
  • Measurable operational improvements

ADDITIONAL RESPONSIBILITIES:
  • Adhere to departmental policies for reporting and managing requests and change control
  • Maintain daily timesheet and expense report entries and submit them accurately and timely
  • Other duties as required

Requirements
TECHNICAL SKILLS & EXPERIENCE:
Strong working knowledge of:
  • Microsoft Windows Server
  • Microsoft Active Directory (AD, DNS, Group Policy)
  • Microsoft 365 & Exchange
  • Microsoft Intune
  • Windows Desktop OS
  • VPN and remote access solutions
  • Endpoint security platforms
  • Backup and disaster recovery systems
  • Wi-Fi and LAN networking fundamentals
  • HP and Dell hardware environments
  • Understanding of internet architecture and mail flow

Experience evaluating and implementing emerging technologies in MSP or manufacturing environments preferred.
SOFT SKILLS & COMPENTENCIES:
  • Strong technical troubleshooting skills
  • Organized and process-oriented
  • Clear communicator
  • Strategic thinker with hands-on execution ability
  • Independent, accountable, and collaborative

EDUCATION & QUALIFICATIONS:
Qualifications
  • 3-5+ years of progressive IT experience
  • Strong systems administration background
  • Experience supporting Microsoft 365 and Windows environments
  • Experience implementing or evaluating new technologies preferred
  • Associate or Bachelor's degree in IT-related field preferred

Preferred Certifications:
CompTIA A+, Microsoft 365 Certified, Azure Administrator, or equivalent
WORK ENVIRONMENT & ADDITIONAL REQUIREMENTS:
  • Primarily office-based work using standard computer equipment
  • Ability to remain calm and effective during time-sensitive situations
  • Occasional evening or weekend work as needed
  • Valid driver's license and reliable transportation

Salary Description
70,000-90,000

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