IT Systems Support Technician
$16.75 - $23/hr
Provide advanced technical support, serving as an escalation resource for complex issues beyond standard IT Helpdesk support and assisting with front line support tickets as needed to provide ...
IT Systems Support Technician
$16.75 - $23/hr
Provide advanced technical support, serving as an escalation resource for complex issues beyond standard IT Helpdesk support and assisting with front line support tickets as needed to provide ...
IT Systems Support Technician
Wichita, KS · On-site
$16.75 - $23/hr
Provide advanced technical support, serving as an escalation resource for complex issues beyond standard IT Helpdesk support and assisting with front line support tickets as needed to provide ...
IT Systems Support Technician
Wichita, KS · On-site
$16.75 - $23/hr
Provide advanced technical support, serving as an escalation resource for complex issues beyond standard IT Helpdesk support and assisting with front line support tickets as needed to provide ...
IT Support Specialist
Wichita, KS · On-site
As an IT Support Specialist, they will resolve hardware and software related issues in addition to providing new solutions and supporting the internal IT Helpdesk. The position is responsible for ...
IT Support Specialist
Wichita, KS · On-site
As an IT Support Specialist, they will resolve hardware and software related issues in addition to providing new solutions and supporting the internal IT Helpdesk. The position is responsible for ...
IT Support Specialist
Wichita, KS · On-site
As an IT Support Specialist, they will resolve hardware and software related issues in addition to providing new solutions and supporting the internal IT Helpdesk. The position is responsible for ...
IT Support Specialist
Wichita, KS · On-site
As an IT Support Specialist, they will resolve hardware and software related issues in addition to providing new solutions and supporting the internal IT Helpdesk. The position is responsible for ...
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IT Support Specialist
Wichita, KS · On-site
$45K - $55K/yr
As an IT Support Specialist, they will resolve hardware and software related issues in addition to providing new solutions and supporting the internal IT Helpdesk. The position is responsible for ...
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IT Support Specialist
Wichita, KS · On-site
$45K - $55K/yr
As an IT Support Specialist, they will resolve hardware and software related issues in addition to providing new solutions and supporting the internal IT Helpdesk. The position is responsible for ...
Be Seen First
IT Support Specialist
Wichita, KS · On-site
$45K - $55K/yr
As an IT Support Specialist, they will resolve hardware and software related issues in addition to providing new solutions and supporting the internal IT Helpdesk. The position is responsible for ...
Quick apply
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IT Support Specialist
Wichita, KS · On-site
$45K - $55K/yr
As an IT Support Specialist, they will resolve hardware and software related issues in addition to providing new solutions and supporting the internal IT Helpdesk. The position is responsible for ...
At iQuasar, we strive to provide the next generation of cutting-edge technologies. Our growth means ... user information for Course Directors. General Duties · Maintain a professional appearance ...
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At iQuasar, we strive to provide the next generation of cutting-edge technologies. Our growth means ... user information for Course Directors. General Duties · Maintain a professional appearance ...
At iQuasar, we strive to provide the next generation of cutting-edge technologies. Our growth means ... user information for Course Directors. General Duties • Maintain a professional appearance ...
At iQuasar, we strive to provide the next generation of cutting-edge technologies. Our growth means ... user information for Course Directors. General Duties • Maintain a professional appearance ...
Helpdesk Support Specialist
Topeka, KS · On-site
$18 - $19/hr
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...
Helpdesk Support Specialist
Topeka, KS · On-site
$18 - $19/hr
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...
Helpdesk Support Specialist
$18 - $19/hr
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...
Helpdesk Support Specialist
$18 - $19/hr
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...
IT Generalist Supervisor
Topeka, KS · On-site
Required : • High school diploma or equivalent • Five years of technical experience • 2+ years of IT helpdesk/desktop management • Experience managing and supporting software in Microsoft 365 ...
IT Generalist Supervisor
Topeka, KS · On-site
Required : • High school diploma or equivalent • Five years of technical experience • 2+ years of IT helpdesk/desktop management • Experience managing and supporting software in Microsoft 365 ...
The successful candidate will be responsible for supporting end users with hardware, software ... Monitor, manage, and respond to IT help desk tickets within required timeframes. * Troubleshoot ...
Quick apply
The successful candidate will be responsible for supporting end users with hardware, software ... Monitor, manage, and respond to IT help desk tickets within required timeframes. * Troubleshoot ...
Helpdesk Support Specialist
$18 - $19/hr
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...
Quick apply
Helpdesk Support Specialist
$18 - $19/hr
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...
IT Help Desk Technician
Wichita, KS · On-site
The successful candidate will be responsible for supporting end users with hardware, software ... Monitor, manage, and respond to IT help desk tickets within required timeframes. * Troubleshoot ...
IT Help Desk Technician
Wichita, KS · On-site
The successful candidate will be responsible for supporting end users with hardware, software ... Monitor, manage, and respond to IT help desk tickets within required timeframes. * Troubleshoot ...
The successful candidate will be responsible for supporting end users with hardware, software ... Monitor, manage, and respond to IT help desk tickets within required timeframes. * Troubleshoot ...
The successful candidate will be responsible for supporting end users with hardware, software ... Monitor, manage, and respond to IT help desk tickets within required timeframes. * Troubleshoot ...
IT Help Desk Technician
Wichita, KS · On-site
The successful candidate will be responsible for supporting end users with hardware, software ... Monitor, manage, and respond to IT help desk tickets within required timeframes. * Troubleshoot ...
IT Help Desk Technician
Wichita, KS · On-site
The successful candidate will be responsible for supporting end users with hardware, software ... Monitor, manage, and respond to IT help desk tickets within required timeframes. * Troubleshoot ...
IT Support Technician
$19.50 - $27/hr
IT Support Technician Position Summary: The IT Support Technician assists with day-to-day ... Experience with troubleshooting, hardware setup, printers, or customer support is helpful Key ...
IT Support Technician
$19.50 - $27/hr
IT Support Technician Position Summary: The IT Support Technician assists with day-to-day ... Experience with troubleshooting, hardware setup, printers, or customer support is helpful Key ...
IT Support Technician
Kansas City, KS · On-site
$20.75 - $28.50/hr
Lightedge is seeking an entry-level IT Support Technician to provide technical support to employees and help ensure they have the tools they need to be successful. This role serves as a first point ...
IT Support Technician
Kansas City, KS · On-site
$20.75 - $28.50/hr
Lightedge is seeking an entry-level IT Support Technician to provide technical support to employees and help ensure they have the tools they need to be successful. This role serves as a first point ...
IT Support Specialist
Lawrence, KS · On-site
Monitor, prioritize, and respond to help desk tickets. * Troubleshoot and resolve desktop, laptop ... Escalate complex technical issues to senior IT staff when necessary. * Support conference room ...
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IT Support Specialist
Lawrence, KS · On-site
Monitor, prioritize, and respond to help desk tickets. * Troubleshoot and resolve desktop, laptop ... Escalate complex technical issues to senior IT staff when necessary. * Support conference room ...
Experience: 2+ years of IT helpdesk/desktop management * Experience: Experience managing and supporting software in Microsoft 365, Active Directory, endpoint management, and networking basics (DNS ...
Quick apply
Experience: 2+ years of IT helpdesk/desktop management * Experience: Experience managing and supporting software in Microsoft 365, Active Directory, endpoint management, and networking basics (DNS ...
It Helpdesk Support information
See Kansas salary details
$11.36 - $13.08
2% of jobs
$13.08 - $14.79
6% of jobs
$14.79 - $16.51
12% of jobs
$16.99 is the 25th percentile. Wages below this are outliers.
$16.51 - $18.22
17% of jobs
The median wage is $19.59 / hr.
$18.22 - $19.94
16% of jobs
$19.94 - $21.65
16% of jobs
$22.51 is the 75th percentile. Wages above this are outliers.
$21.65 - $23.37
12% of jobs
$23.37 - $25.08
7% of jobs
$25.08 - $26.80
6% of jobs
$26.80 - $28.51
3% of jobs
$28.51 - $30.23
2% of jobs
$11
$20
$30
How much do it helpdesk support jobs pay per hour?
As of Aug 29, 2026, the average hourly pay for it helpdesk support in Kansas is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.
What is an IT helpdesk support?
IT Helpdesk Support specialists are professionals who provide technical assistance and support to users experiencing issues with computer systems, software, and hardware. They help troubleshoot problems, answer questions, and guide users through solutions either remotely or in person. Their responsibilities often include resolving technical issues, installing and configuring software, and maintaining user accounts. IT Helpdesk Support specialists play a crucial role in ensuring smooth daily operations in organizations by quickly addressing technology-related problems.
What are the key skills and qualifications needed to thrive as an IT helpdesk support?
To thrive as an IT Helpdesk Support, you need a solid understanding of computer hardware, operating systems, networking basics, and problem-solving, often backed by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and knowledge base platforms is typically required. Strong communication, patience, and customer service skills help you effectively resolve user issues and build rapport. These skills and qualities are essential for quickly diagnosing problems, minimizing downtime, and ensuring a positive user experience.
What are some common challenges faced by IT helpdesk support professionals, and how can they effectively manage these issues?
IT Helpdesk Support professionals often encounter challenges such as handling a high volume of support requests, troubleshooting unfamiliar technical issues, and communicating clearly with users who have varying levels of technical knowledge. To manage these situations effectively, it's important to prioritize tickets based on urgency, continually develop technical and customer service skills, and use available resources and documentation to find solutions quickly. Building strong relationships with other IT team members also helps in escalating complex problems and sharing knowledge.
What is the difference between It Helpdesk Support vs Network Technician?
| Aspect | It Helpdesk Support | Network Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA Network+, Cisco CCNA |
| Work Environment | Helpdesk, office, remote support | Data centers, network infrastructure sites |
| Primary Responsibilities | Troubleshooting user issues, software support | Configuring, maintaining network hardware and infrastructure |
| Industry Usage | IT support, customer service | Networking, telecommunications |
While both roles support IT infrastructure, It Helpdesk Support focuses on end-user assistance and software troubleshooting, whereas Network Technicians specialize in maintaining and configuring network hardware and infrastructure. Both roles often require similar certifications and work environments, but their core responsibilities differ significantly.
Is IT Helpdesk Support a good career?
IT Helpdesk Support is a viable career option for individuals interested in technology, troubleshooting, and customer service. It offers opportunities for skill development, certifications like CompTIA A+ or Network+, and potential advancement into specialized IT roles or management positions.
What qualifications do I need for IT helpdesk support?
IT Helpdesk Support roles typically require a high school diploma or equivalent, with many employers preferring some post-secondary education or certifications. Relevant skills include knowledge of operating systems, troubleshooting hardware and software issues, and familiarity with ticketing systems; certifications like CompTIA A+ can enhance job prospects.
What are popular job titles related to It Helpdesk Support jobs in Kansas?
For It Helpdesk Support jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching It Helpdesk Support jobs in Kansas look for?
The top searched job categories for It Helpdesk Support jobs in Kansas are:
IT Systems Support Technician
Wichita, KS
Legacy Bank
$16.75 - $23/hr
Full-time
Posted 9 days ago
Job description
Location: N. Ridge Rd | Wichita, KS
(On-site position; remote work is not available. Relocation assistance is not provided.)
Under the supervision of the IT Operations Manager, the IT Systems Support Technician is responsible for supporting and maintaining the Bank's IT infrastructure and enterprise technology environment. This role performs routine monitoring, maintenance, and troubleshooting of IT systems and provides advanced technical support for issues requiring deeper technical expertise.
The IT Systems Support Technician supports server, network, telecommunications, and advanced computing environments and assists with resolving complex technical issues escalated from other support areas. All duties are performed in accordance with company policies, procedures, and applicable regulatory requirements.
All employees are expected to actively promote Legacy Bank to existing and prospective customers in order to support the Bank's growth and profitability.
Monitor, maintain, and troubleshoot IT infrastructure systems, including servers, storage, networking equipment, telecommunications systems, software, and related technologies.
Configure and install new, upgraded, or replacement enterprise IT equipment, systems, and software.
Provide advanced technical support, serving as an escalation resource for complex issues beyond standard IT Helpdesk support and assisting with front line support tickets as needed to provide coverage or overflow support.
Create, monitor, maintain, and troubleshoot automation tasks and processes. Work with stakeholders to understand needs and develop new processes.
Research issues and solutions to technical related areas.
Review, maintain, and update technical documentation and system records.
Other Duties as assigned
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.