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It Helpdesk Representative Jobs (NOW HIRING)

Arthur Lawrence is looking for a IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...

IT & Helpdesk Manager

San Diego, CA · On-site

$131K - $152K/yr

The Role: IT & Helpdesk Manager The Location: SB, LA, OC, SD, California Make a Difference Where It Matters Most At CalPrivate Bank, we believe banking is personal. We have deep roots in the ...

Support the technology needs of a distributed workforce in person and over the phone. * Troubleshot and resolve common Windows issues (boot/login, performance, display, audio, keyboard/mouse, docking ...

Arthur Lawrence is looking for an IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...

Arthur Lawrence is looking for an IT Helpdesk Technologist one our clients in Dallas, TX. Please find the below and send us your updated resume if interested: Must-Have Skills: * 2-3 years of ...

Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based ... Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures ...

IT Helpdesk Technician

Boston, MA · On-site

$28 - $30/hr

What you will do as the IT Help Desk Technician: The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable ...

IT Helpdesk Technician

Wyoming, MI · On-site

$45K - $55K/yr

We're looking for a skilled and detailed‑driven IT helpdesk technician who would be primarily responsible in assisting users request via phone, email & chat and on occasion in person, some travel ...

The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to business ...

Overview The IT Helpdesk Technician serves as a key point of contact for technical support, assisting end-users with hardware, software, and network-related issues to ensure minimal disruption to ...

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It Helpdesk Representative information

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How much do it helpdesk representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for it helpdesk representative in the United States is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between It Helpdesk Representative vs Technical Support Specialist?

AspectIt Helpdesk RepresentativeTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelpdesk, call centers, remote supportOn-site, remote, troubleshooting hardware/software
Employer & IndustryIT service providers, corporate IT departmentsIT companies, tech support firms, corporate IT

While both roles involve assisting users with technical issues, an It Helpdesk Representative primarily handles initial support and customer inquiries, often via phone or chat. A Technical Support Specialist typically provides more in-depth troubleshooting, including hardware and software diagnostics. Both roles require similar certifications and are found in similar environments, but the Specialist role often involves more technical expertise and problem resolution complexity.

What cities are hiring for It Helpdesk Representative jobs?

Cities with the most It Helpdesk Representative job openings:

What states have the most It Helpdesk Representative jobs?

States with the most job openings for It Helpdesk Representative jobs include:

What are popular job titles related to It Helpdesk Representative jobs?

For It Helpdesk Representative jobs, the most frequently searched job titles are:

Infographic showing various It Helpdesk Representative job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $41,191 per year, or $19.8 per hour.

IT HELPDESK TECHNOLOGIST

Dallas, TX • On-site

Arthur Lawrence
Business Management Consulting • 501 - 1,000 employees

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Arthur Lawrence is looking for a IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the job description below and send us your updated resume if interested:
Must-Have Skills:
  • 2-3 years of experience providing IT desktop support, including troubleshooting Windows-based systems, POS devices, and basic networking issues.
  • Experience using ticketing systems, meeting SLA requirements, and supporting LAN/WAN environments.
  • Strong customer service, written and verbal communication skills, with fluency in Spanish.

Nice to Have Skills:
  • Experience supporting POS systems such as Radiant, VeriFone, Fiscal, Passport, or similar platforms.
  • Previous experience supporting retail or convenience store (c-store) environments.

About Us:
Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services to Fortune 100 and Big 4 organizations. Our in-depth technical knowledge and broad experience in working with world-class companies enable organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.
We are a UN Women Empowerment Principal Signatory and are certified by National Minority Supplier Development Council.
Recent Associations & Acknowledgments:
  • Been recognized as a 2023 TOP WORKPLACE by the Houston Chronicle
  • IAOP Award; Ranked in the top 100 internationally
  • Ranked among the Inc 5000 twice - as one of the FASTEST GROWING COMPANIES OF AMERICA
  • Member of HMSDC, NMSDC and NY&NJMSDC

Our Seven Pillars:
We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People, and Stewardship. Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation.