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It Helpdesk Manager Jobs in Rome, GA (NOW HIRING)

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

Surgical Tech PRN

Rome, GA · On-site

$25.30 - $37.95/hr

No Hou rs Per Week: 0 Schedule Details/Additional Information: PRN Pay Range $25.30 - $37.95 ... management of case specific needs, under direct supervision of the RN. 2. Ensures complete ...

Pharmacy Manager

Cedartown, GA

$59.75 - $70.25/hr

... proactively helping, servicing until satisfied, championing empathy and inclusivity, etc ... Maintains information technology knowledge of pharmacy systems including workflow, prescription ...

Pharmacy Manager

Cedartown, GA

$59.75 - $70.25/hr

... proactively helping, servicing until satisfied, championing empathy and inclusivity, etc ... Maintains information technology knowledge of pharmacy systems including workflow, prescription ...

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Showing results 1-20

It Helpdesk Manager information

See Rome, GA salary details

$37.5K

$83.8K

$124.6K

How much do it helpdesk manager jobs pay per year?

As of Jul 2, 2026, the average yearly pay for it helpdesk manager in Rome, GA is $83,820.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

How does an IT Helpdesk Manager typically balance technical troubleshooting with team leadership responsibilities?

As an IT Helpdesk Manager, you'll need to strike a balance between hands-on problem-solving and overseeing your team’s performance. While you may occasionally handle complex escalations, your primary focus will be on mentoring staff, monitoring ticket queues, setting service standards, and ensuring effective communication between the helpdesk and other departments. Success in this role often comes from strong organizational skills and the ability to foster a collaborative, customer-oriented environment. Regular team meetings, performance reviews, and process improvements are also key parts of the job.

What are the key skills and qualifications needed to thrive as an IT Helpdesk Manager, and why are they important?

To thrive as an IT Helpdesk Manager, you need strong technical knowledge in IT support, troubleshooting, and systems administration, usually backed by a degree in information technology or a related field. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+ or ITIL are commonly expected. Exceptional leadership, problem-solving, and communication skills help manage teams and ensure high-quality user support. These abilities are crucial for maintaining efficient IT operations, resolving issues promptly, and delivering excellent service to end users.

What is the difference between It Helpdesk Manager vs It Support Specialist?

AspectIt Helpdesk ManagerIt Support Specialist
CertificationsITIL, CompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentSupervises helpdesk team, manages support processesProvides technical support directly to users
Employer & Industry UsageIT departments across industries, corporate helpdesksHelpdesk and support centers, IT service providers

The main difference is that an It Helpdesk Manager oversees the support team and manages support operations, while an It Support Specialist provides direct technical assistance to users. The manager focuses on team coordination and process improvement, whereas the specialist handles troubleshooting and issue resolution.

What are IT Helpdesk Managers?

IT Helpdesk Managers are professionals responsible for overseeing the support team that assists users with technical issues related to computers, software, and networks. They ensure that helpdesk operations run smoothly, manage support staff, set service standards, and resolve escalated technical problems. Their role includes analyzing support processes, implementing improvements, and often liaising between IT departments and end-users to ensure high-quality service. IT Helpdesk Managers play a key role in maintaining system efficiency and user satisfaction within an organization.
What are popular job titles related to It Helpdesk Manager jobs in Rome, GA? For It Helpdesk Manager jobs in Rome, GA, the most frequently searched job titles are:
What cities near Rome, GA are hiring for It Helpdesk Manager jobs? Cities near Rome, GA with the most It Helpdesk Manager job openings:
Infographic showing various It Helpdesk Manager job openings in Rome, GA as of June 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $83,820 per year, or $40.3 per hour.

Insurance Agent (Base salary + Uncapped commissions)

Liberty Information Technology Limited

Cartersville, GA • On-site, Remote

$100K/yr

Full-time

Medical, Retirement, PTO

Posted 16 days ago


Job description

Description

We are seeking a motivated and personable Insurance Sales Agent to join our growing team in our Kennesaw, GA office.

Comparion Insurance Agency is hiring self-motivated, relationship-driven professionals for a rewarding outside sales career.

This role offers autonomy and flexibility to build your career, grow your earnings, and make a meaningful impact by helping protect individuals and families with auto, home, life, and specialty insurance.

Backed by a Fortune 100 company, you'll receive hands-on training, resources, and team support to help you succeed - no prior insurance experience required.

Please note: While No Insurance Experience is required, you must obtain P&C and Life License prior to employment. 

What you'll do:

  • Sell auto, home, life, and related insurance products using a consultative, needs-based approach.
  • Build and maintain a book of business through referrals, networking, and community engagement as part of your outside sales efforts.
  • Identify prospective customers using established lead methodologies and relationship-driven outreach.
  • Accurately document customer interactions and handle sensitive information with integrity and confidentiality.
  • Use insurance sales technology, relationship management tools, and multi-carrier platforms to deliver tailored insurance solutions.
  • Participate in training, coaching, and performance incentives to continuously improve sales results.

What We Offer:

  • $1,000 Professional Start Bonus
  • Unlimited commission and renewal income - potential for earnings growth over time.
  • Full-time employment with benefits from day one, including health insurance, generous 401(k) match, and paid time off.
  • Paid training and ongoing development.
  • Autonomy to embrace your entrepreneurial spirit and structure your time your way.
  • Flexible work structure (hybrid office, field, and remote based on what your day requires).
  • Supportive team culture with mentorship and long-term career paths.

Compensation Details:

  • The typical training salary is $51k-55k
  • Through a combination of base, bonuses, and uncapped commissions, typical total first year compensation ranges from $65k - $80k
  • Potential for top performers to earn over $100k in their first year
Qualifications

Preferred Experience

  • Previous employment in a sales role where you have successfully turned prospects into customers.
  • A state insurance license-or willingness to obtain prior to starting-in Property & Casualty, and Life.

Required Skills

  • Effective written and oral communication and presentation skills
  • Well-developed persuasion and negotiation skills
  • Great interpersonal skills and a proven ability to build relationships with prospective and existing customers
  • Effective time management and organizational skills
  • Ability to learn insurance coverage and underwriting guidelines
  • Familiarity with finding, building and growing leads and customer base

Employees may apply for a new role after completing 12 months of employment in their current position.

Employees should review all role requirements and apply only for positions for which they are eligible. Hiring processes may vary by country, including differences in procedures, requirements, and timelines.  For country-specific details, please consult your local recruiting / HR team.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

In 2022, Comparion Insurance Agency was created to transition former Liberty Mutual exclusive agents to an agency that delivers a unique value proposition to carriers with over 2,000 agents in approximately 180 cities in 44 states. We offer customers 50 insurance companies with product breadth including auto, home, life, pet, renters, umbrella, jewelry and much more. We use our scale to deliver a first-rate customer experience through consultative insurance experts located in their communities.

Our Leadership team has over 200 years of cumulative insurance experience. At Comparion, we have a philosophy of staying close to our customers and agents, so sales leadership is located throughout the country in our larger storefronts. Comparion is owned and backed by Liberty Mutual Group, a Fortune 100 company, founded in 1912

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.  Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco
Employment Type: FULL_TIME