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It Help Support Jobs in Texas (NOW HIRING)

United Ag & Turf

IT Help Desk

Woodway, TX · On-site

$16 - $18/hr

Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time ... Provides support and service to our employees by responding to inbound phone calls, email, or help ...

Flash

IT Help Desk Technician

Austin, TX · On-site

$20 - $25/hr

  • Retirement

  • PTO

Join our Flash Team as an IT Help Desk Technician! Join Flash as a part-time IT Help Desk ... Administer and support internal tools such as Google Workspace, JumpCloud, Slack, Jira, Confluence ...

TCP Software

IT Help Desk Support II

Plano, TX · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The IT Help Desk Support II technician at TCP Software plays a critical role in ensuring a secure, reliable, and highperforming technology experience for our workforce. This position supports a ...

Texas Wesleyan University

IT Help Desk

Fort Worth, TX · On-site

The role involves assisting with IT support, troubleshooting, and providing excellent customer ... warehouse, Help Desk and tech benches orderly and safe by keeping area organized and ready for ...

TCP Software

IT Help Desk Support II

Plano, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The IT Help Desk Support II technician at TCP Software plays a critical role in ensuring a secure, reliable, and high‑performing technology experience for our workforce. This position supports a ...

Revel Staffing

IT Help Desk Specialist

Plano, TX

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... This role supports internal users with common technology issues, including account access, EMR/EHR ...

TCP Software

IT Help Desk Support II

Plano, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The IT Help Desk Support II technician at TCP Software plays a critical role in ensuring a secure, reliable, and high-performing technology experience for our workforce. This position supports a ...

Ensign Services

IT Help Desk Analyst

Dallas, TX

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Help Desk Analyst - Saturday to Wednesday, 10:00 AM - 6:30 PM CST. Position Type: Full Time, ... ESI provides service and support to over 378 facilities in the long-term care continuum that employ ...

ESP Associates

IT Help Desk Technician

Victoria, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ESP Associates, Inc. is seeking an IT Help Desk Technician in our Victoria, TX office. This is an ... Providing technical assistance and support to end users by responding to help desk tickets, running ...

Republic Finance

IT Help Desk Analyst

Plano, TX · On-site

They are seeking a diligent and customer-focused IT Help Desk Analyst to join their IT support team, responsible for handling IT support requests, managing hardware and software deployments, and ...

SOUTHWEST BANK

Bank IT Help Desk Specialist

Odessa, TX · On-site

Job Purpose The IT Help Desk Technician serves as the first line of technical support for SouthWest Bank staff by providing prompt, courteous, and effective assistance for IT-related issues. This ...

DOCUmation

IT Help Desk Engineer

San Antonio, TX

Position : IT Help Desk Engineer Department : MIT Help Desk Reports To : IT Service Delivery ... This individual will be involved with basic service ticket response, onsite support, and project ...

ESP Associates, PA

IT Help Desk Technician

Victoria, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ESP Associates, Inc. is seeking an IT Help Desk Technician in our Victoria, TX office. This is an ... Providing technical assistance and support to end users by responding to help desk tickets, running ...

New

DOCUmation

IT Help Desk Engineer

San Antonio, TX · On-site

Position : IT Help Desk Engineer Department : MIT Help Desk Reports To : IT Service Delivery ... This individual will be involved with basic service ticket response, onsite support, and project ...

Integra

IT Help Desk Analyst

Dallas, TX

  • Medical

  • Dental

  • Vision

  • PTO

We are seeking a qualified IT help desk technician to assist our customers with questions and ... Provides technical support to users by researching and answering questions, troubleshooting ...

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Showing results 21-40

All JobsIt Help Support JobsIt Help Support Jobs in Texas

It Help Support information

What does an IT Help Support specialist do?

An IT Help Support specialist assists users with technical issues related to computers, software, networks, and other technology systems. They troubleshoot problems, provide solutions, and guide users through technical processes either in person, over the phone, or via remote tools. These professionals also help with installing and configuring hardware or software, maintaining system security, and ensuring smooth IT operations within an organization.

What are the key skills and qualifications needed to thrive as an IT Help Support specialist?

To thrive as an IT Help Support specialist, you need a solid understanding of computer hardware, software troubleshooting, network fundamentals, and typically at least a relevant associate degree or technical certification. Familiarity with help desk ticketing systems, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are commonly required. Strong communication, patience, and problem-solving abilities set top performers apart in this role. These skills ensure efficient issue resolution, minimize downtime, and maintain smooth technology operations for end users.

What are some common challenges faced by IT Help Support professionals and how can they be managed effectively?

IT Help Support professionals often encounter challenges such as managing high ticket volumes, supporting users with varying technical abilities, and staying updated with rapidly evolving technologies. To manage these effectively, prioritizing tasks, maintaining clear communication, and leveraging knowledge bases are essential strategies. Additionally, working closely with other IT team members and participating in ongoing training can help ensure quick, accurate resolutions and continuous skill development.

What is the difference between It Help Support vs Network Technician?

AspectIt Help SupportNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, hardware setup
Industry UsageIT support across various industriesNetworking and telecommunications companies
Common Search/ComparisonYesNo

It Help Support focuses on assisting users with hardware and software issues, providing technical support, and troubleshooting. Network Technicians specialize in maintaining and installing network infrastructure. While both roles require technical skills and certifications, It Help Support is more user-focused, whereas Network Technicians work on network systems and hardware.

What are popular job titles related to It Help Support jobs in Texas?

For It Help Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching It Help Support jobs in Texas look for?

The top searched job categories for It Help Support jobs in Texas are:

It Help Support jobs near you
Infographic showing various It Help Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

IT Help Desk

United Ag & Turf

Woodway, TX • On-site

$16 - $18/hr

Full-time

Re-posted 4 days ago

United Ag & Turf rating

8.3

Company rating: 8.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

17th of 734 rated retailers

Job description

United Ag & Turf is a John Deere Dealership with multiple locations across Texas, Oklahoma, Arkansas, and New Mexico. United Ag & Turf serves customers in a variety of industries such as commercial, construction, agricultural, as well as consumers. United Ag & Turf strives for exceptional customer experience throughout all our locations and departments including parts, sales, service, and transportation.
Position Overview
We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the daily operations of the help desk by providing technical support to users on the company's computer systems and peripherals.
Responsibilities
  • Provides support and service to our employees by responding to inbound phone calls, email, or help desk requests for technical assistance
  • Effectively troubleshoots and repairs PC and peripheral hardware and software issues with minor assistance
  • Accurately diagnose problems with hardware and software on products offered through the dealership and provide solutions, if applicable
  • Maintain a clean work area and perform work in a neat and orderly fashion
  • Complete all documents required in conjunction with work assignments
  • Escalates priority issues and provides communication to the department and management regarding critical system issues
  • Manages and creates user accounts, including new user setup, resetting of passwords and managing locked accounts.
  • Perform preventative maintenance on company devices. (Workstations, Printers, scanners, etc.)
  • Other duties as assigned

*Under the American with Disabilities Act, an employee must be able to perform the essential functions of this position with or without a reasonable accommodation, as well as possess the skills, experience, education and other job-related requirements necessary for the position. If an employee has a disability, the company will engage in an interactive discussion with the employee to determine if a reasonable accommodation that does not create an undue hardship for the company is available.*
Requirements
Experience, Education, Skills and Knowledge
  • Outstanding customer service and communication skills
  • Minimum of a High school Diploma or equivalent. Associate degree in computer technology preferred. Experience can substitute for education
  • Strong knowledge of PCs and related software to effectively assist users with issues
  • Ability to problem solve by using all available resources

Salary Description
$16-$18 an hour depending on experience

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