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It Help Desk Trainee Jobs in California (NOW HIRING)

US Tech Solutions

IT Help Desk Support

Woodland, CA

Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...

Mendocino Farms

IT HELP DESK TECHNICIAN

El Segundo, CA · On-site +1

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA Status: Non Exempt Compensation: $50,000 - $68,000 per year Summary: At Mendocino Farms, we don't ...

TOTAL WAREHOUSE INC

IT Help Desk I

Anaheim, CA · On-site

Description The IT Help Desk I position provides day-to-day technical support to employees and assists with maintaining the company's IT equipment, user accounts, software, and basic network ...

Total Warehouse

IT Help Desk I

Anaheim, CA · On-site

$22 - $30/hr

The Junior IT Help Desk position provides day-to-day technical support to employees and assists with maintaining the company's IT equipment, user accounts, software, and basic network infrastructure.

Endsight

IT Help Desk Engineer

Napa, CA · On-site

$80 - $100/hr

IT Help Desk Engineer Department: Response Center Employment Type: Full Time Location: Napa Compensation: $33.65 - $43.25 / hour Description Location: This role is expected to report to the Napa ...

Endsight

IT Help Desk Engineer

Napa, CA · On-site

$33.65 - $43.25/hr

IT Help Desk Engineer Department: Response Center Employment Type: Full Time Location: Napa Compensation: $33.65 - $43.25 / hour Description Location: This role is expected to report to the Napa ...

Pet Food Express

IT Help Desk Technician I

Concord, CA · On-site

$25 - $30/hr

Reporting to the Service Desk Supervisor, the IT Help Desk Level 1 Technician is an entry-level role that works with our stores, warehouse, and corporate office to support users, resolve IT issues ...

Pet Food Express

IT Help Desk Technician I

Concord, CA · On-site

$25 - $30/hr

Reporting to the Service Desk Supervisor, the IT Help Desk Level 1 Technician is an entry-level role that works with our stores, warehouse, and corporate office to support users, resolve IT issues ...

Career Group

IT Help Desk Specialist

Menlo Park, CA · On-site

$100K - $120K/yr

IT Help Desk Specialist | Menlo Park, CA | $100,000 - $120,000 A highly regarded investment firm is seeking a proactive and solutions-oriented Tier 2 IT Help Desk Specialist to join its growing ...

H Mart

IT Help Desk Specialist

San Francisco, CA · On-site

$29 - $32/hr

Proven experience as an IT Help Desk Support or similar role. * Knowledge of computer hardware, software, and troubleshooting techniques. * Strong communication and customer service skills.

Endsight

IT Help Desk Engineer

Napa, CA · On-site

$33.65 - $43.25/hr

Must have 5 years minimum IT Help Desk * Must have 3 years IT MSP experience * Strong aptitude for Customer Service * Ability to organize and manage multiple priorities * Excellent analytical, verbal ...

Endsight

IT Help Desk Engineer

Napa, CA · On-site

$33.65 - $43.25/hr

Must have 5 years minimum IT Help Desk * Must have 3 years IT MSP experience * Strong aptitude for Customer Service * Ability to organize and manage multiple priorities * Excellent analytical, verbal ...

Apex

IT Help Desk Technician

Los Angeles, CA · On-site

$70K - $85K/yr

Experience Requirements • Minimum 1-2 years of experience in an IT support, helpdesk, or desktop ... Your dream desk setup and all the tools you need to be your most productive self * World-class ...

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It Help Desk Trainee information

What is an IT Help Desk Trainee?

IT Help Desk Trainees are entry-level professionals who assist users with technical issues related to computer hardware, software, networks, and other IT systems. They work under the supervision of experienced IT staff to learn troubleshooting, customer service, and problem-solving skills. Trainees typically respond to support tickets, guide users through solutions, and escalate more complex problems to senior technicians. This role is often the first step toward a career in IT support or system administration.

What are the key skills and qualifications needed to thrive as an IT Help Desk Trainee?

To thrive as an IT Help Desk Trainee, you need a foundational understanding of computer systems, troubleshooting techniques, and basic networking concepts, often accompanied by a relevant associate degree or technical certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and basic operating system environments is typically required. Strong communication skills, patience, and a customer-focused attitude help trainees excel in resolving user issues effectively. These skills and qualities are crucial for providing timely technical support and ensuring user satisfaction in a fast-paced IT environment.

What are some common challenges faced by IT Help Desk Trainees, and how can they be overcome?

IT Help Desk Trainees often encounter challenges such as troubleshooting unfamiliar technical issues, managing high volumes of support requests, and communicating complex information to non-technical users. To overcome these, trainees should actively seek feedback from experienced team members, use available knowledge bases, and practice clear, patient communication. Building strong problem-solving skills and developing effective time management habits are also key to handling the fast-paced environment and progressing in the role.

What are the most commonly searched types of It Help Desk jobs in California?

The most popular types of It Help Desk jobs in California are:

What cities in California are hiring for It Help Desk Trainee jobs?

Cities in California with the most It Help Desk Trainee job openings:

Information Technology Help Desk

Mount Hermon, CA • On-site

MOUNT HERMON ASSOCIATION INCORPORATED
51 - 200 employees
Learn more about MOUNT HERMON ASSOCIATION INCORPORATEDexternal

$17.15 - $19.25/hr

Part-time

Posted 25 days ago

Job description

Position Objective:

The IT Help Desk is responsible for helping to maintain the information technology infrastructure in a manner consistent with MHA’s mission, vision, culture code and standards of conduct.

General Qualifications:

The IT Help Desk is a Ministerial Support position. Ministerial Support staff serve in operational and service support roles and are not required to personally affirm Mount Hermon Association, Inc.’s (“MHA”) Christian mission, vision and beliefs. However, it is expected that staff who fill these roles – no matter their personal beliefs - respect, work in harmony with, and not undermine MHA’s Christian mission, vision and beliefs. Additionally, they are required to abide by MHA’s culture code and standards of conduct. All staff are expected to join gatherings, which includes prayer, worship, and Bible-centered teaching. 

Key Job Accountabilities:       

  • Install, upgrade, reformat and maintain computers and other technology equipment.

  • Install and upgrade software.

  • Provide help desk/technical support for Mount Hermon staff with computer questions or support needs.

  • Assist IT Manager with special projects, which may include running network cable, troubleshooting network or server issues, etc.

  • Other duties as assigned by supervisor.

Supervisory Responsibilities:

  • None

Education/Certifications/Licenses:

  • Basic understanding of technology and how to repair/maintain IT infrastructure. 

Work Experience: 

  • Basic experience working with IT infrastructure

Knowledge, Skills and Abilities:

  • Ability to establish priorities, work independently, and proceed with objectives without supervision.

  • Computer skills required, including basic knowledge of maintaining IT infrastructure

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job as described in the Key Job Accountabilities:

    • The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. Requires sitting, standing, squatting, stooping, twisting, ability to lift/carry 50 lbs.

Additional Requirements:

  • Must agree to and comply with MHA’s employee driving guidelines for MHA-owned vehicles and use of personal vehicles for business purposes.

  • Adherence to the basic principles as expressed in MHA’s mission, vision, culture code and standards of conduct.

  • Adherence to company dress code and professional standards for personal grooming and appearance.

  • Satisfactory completion of background investigation, or valid work permit, as well as ability to provide proof of eligibility to work in the United States.

  • This position requires applicant to work on site.

*This job description reflects essential functions of this position. It does not restrict management’s right to reassign duties and responsibilities to this job at any time.

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