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It Help Desk Assistant Jobs in California (NOW HIRING)

Mendocino Farms

IT HELP DESK TECHNICIAN

El Segundo, CA · On-site +1

$50K - $68K/yr

Job Title: IT Help Desk Technician Reports to: IT Help Desk Manager Location: El Segundo, CA FLSA ... * Assist with hardware and software rollouts: staging devices, configuring, deploying ...

US Tech Solutions

IT Help Desk Support

Woodland, CA · On-site

Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...

TOTAL WAREHOUSE INC

IT Help Desk I

Anaheim, CA

Description The IT Help Desk I position provides day-to-day technical support to employees and ... Troubleshoot Microsoft Outlook, Teams, OneDrive, and other Microsoft 365 applications. * Assist ...

pplco

IT Help Desk Manager

Los Angeles, CA · On-site

Manage IT Help Desk Technicians/Assistants/Coordinators by deploying, scheduling, assigning and planning their work days and week. * Weekly 1:1 supervision meetings with each of the Technicians ...

pplco

IT Help Desk Manager

Los Angeles, CA · On-site

Manage IT Help Desk Technicians/Assistants/Coordinators by deploying, scheduling, assigning and planning their work days and week. * Weekly 1:1 supervision meetings with each of the Technicians ...

lumen21

Be Seen First

IT Help Desk Support

San Gabriel, CA · On-site

$28 - $32/hr

User Support: Assist employees ( Client ) with hardware, software, application access, system ... Experience: 2-3 years of experience in an IT Help Desk, Service Desk, Desktop Support, or ...

New

lumen21

Be Seen First

IT Help Desk Support

San Gabriel, CA · On-site

$28 - $32/hr

User Support: Assist employees ( Client ) with hardware, software, application access, system ... Experience: 2-3 years of experience in an IT Help Desk, Service Desk, Desktop Support, or ...

New

Endsight

IT Help Desk Engineer

Napa, CA · On-site

$70 - $90/hr

IT Help Desk Engineer Department: Response Center Employment Type: Full Time Location: Napa Compensation: $33.65 - $43.25 / hour Description Location: This role is expected to report to the Napa ...

Endsight

IT Help Desk Engineer

Napa, CA · On-site

$33.65 - $43.25/hr

IT Help Desk Engineer Department: Response Center Employment Type: Full Time Location: Napa Compensation: $33.65 - $43.25 / hour Description Location: This role is expected to report to the Napa ...

Career Group

IT Help Desk Specialist

Menlo Park, CA · On-site

$100K - $120K/yr

IT Help Desk Specialist | Menlo Park, CA | $100,000 - $120,000 A highly regarded investment firm is ... Provision and deprovision user access across multiple business-critical applications * Assist with ...

Pet Food Express

IT Help Desk Technician I

Concord, CA · On-site

$25 - $30/hr

Reporting to the Service Desk Supervisor, the IT Help Desk Level 1 Technician is an entry-level role that works with our stores, warehouse, and corporate office to support users, resolve IT issues ...

H Mart

IT Help Desk Specialist

San Francisco, CA · On-site

$29 - $32/hr

Respond to user inquiries and provide technical support via phone, email, or in-person. * Assist ... Proven experience as an IT Help Desk Support or similar role. * Knowledge of computer hardware ...

Pet Food Express

IT Help Desk Technician I

Concord, CA · On-site

$25 - $30/hr

Reporting to the Service Desk Supervisor, the IT Help Desk Level 1 Technician is an entry-level role that works with our stores, warehouse, and corporate office to support users, resolve IT issues ...

Endsight

IT Help Desk Engineer

Napa, CA · On-site

$33.65 - $43.25/hr

Must have 5 years minimum IT Help Desk * Must have 3 years IT MSP experience * Strong aptitude for Customer Service * Ability to organize and manage multiple priorities * Excellent analytical, verbal ...

Endsight

IT Help Desk Engineer

Napa, CA

$33.65 - $43.25/hr

Must have 5 years minimum IT Help Desk * Must have 3 years IT MSP experience * Strong aptitude for Customer Service * Ability to organize and manage multiple priorities * Excellent analytical, verbal ...

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All JobsIt Help Desk JobsIt Help Desk Assistant JobsIt Help Desk Assistant Jobs in California

It Help Desk Assistant information

See California salary details

$8

$19

$28

How much do it help desk assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for it help desk assistant in California is $19.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $23.94 per hour, depending on experience, location, and employer.

What does an IT Help Desk Assistant do?

An IT Help Desk Assistant provides technical support and troubleshooting assistance to employees or customers experiencing computer or software issues. They help resolve problems related to hardware, software, network connectivity, and other IT-related concerns, often by answering calls, responding to emails, or using remote access tools. Additionally, they may assist with setting up new equipment, installing software, and maintaining IT documentation. Their main goal is to ensure that users can work efficiently by minimizing downtime caused by technical problems.

What are the key skills and qualifications needed to thrive as an IT Help Desk Assistant?

To thrive as an IT Help Desk Assistant, you need foundational knowledge of computer hardware, operating systems, troubleshooting, and often an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and basic network protocols is typically required. Strong communication, patience, and problem-solving abilities set top candidates apart in this role. These skills and qualities are crucial for efficiently resolving technical issues and providing excellent user support in a timely manner.

What are some common challenges faced by IT Help Desk Assistants and how can they be managed?

IT Help Desk Assistants frequently encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and effectively communicating with users who have varying levels of technical knowledge. To manage these challenges, it's important to stay organized, prioritize tasks based on urgency, and actively develop strong customer service and problem-solving skills. Collaborating closely with more experienced IT staff and utilizing a ticketing system can also help streamline workflows and ensure timely resolution of issues.

What is the difference between It Help Desk Assistant vs IT Support Specialist?

AspectIt Help Desk AssistantIT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelp desk, call center, on-site supportHelp desk, on-site, remote support
Employer & Industry UsageCorporate, educational, healthcareCorporate, enterprise, technical support
Common Search & ComparisonYesYes

While both roles involve assisting users with technical issues, the IT Support Specialist typically has more advanced skills and handles more complex problems. The Help Desk Assistant primarily provides basic support and triages issues. Both roles are essential in IT support teams, but the Specialist often requires additional certifications and experience.

What are the most commonly searched types of It Help Desk jobs in California?

The most popular types of It Help Desk jobs in California are:

What cities in California are hiring for It Help Desk Assistant jobs?

Cities in California with the most It Help Desk Assistant job openings:

It Help Desk Assistant jobs near you
Infographic showing various It Help Desk Assistant job openings in California as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $40,203 per year, or $19.3 per hour.

Information Technology Help Desk

MOUNT HERMON ASSOCIATION INCORPORATED

Mount Hermon, CA

$17.15 - $19.25/hr

Part-time

Posted 21 days ago

Job description

Position Objective:

The IT Help Desk is responsible for helping to maintain the information technology infrastructure in a manner consistent with MHA’s mission, vision, culture code and standards of conduct.

General Qualifications:

The IT Help Desk is a Ministerial Support position. Ministerial Support staff serve in operational and service support roles and are not required to personally affirm Mount Hermon Association, Inc.’s (“MHA”) Christian mission, vision and beliefs. However, it is expected that staff who fill these roles – no matter their personal beliefs - respect, work in harmony with, and not undermine MHA’s Christian mission, vision and beliefs. Additionally, they are required to abide by MHA’s culture code and standards of conduct. All staff are expected to join gatherings, which includes prayer, worship, and Bible-centered teaching. 

Key Job Accountabilities:       

  • Install, upgrade, reformat and maintain computers and other technology equipment.

  • Install and upgrade software.

  • Provide help desk/technical support for Mount Hermon staff with computer questions or support needs.

  • Assist IT Manager with special projects, which may include running network cable, troubleshooting network or server issues, etc.

  • Other duties as assigned by supervisor.

Supervisory Responsibilities:

  • None

Education/Certifications/Licenses:

  • Basic understanding of technology and how to repair/maintain IT infrastructure. 

Work Experience: 

  • Basic experience working with IT infrastructure

Knowledge, Skills and Abilities:

  • Ability to establish priorities, work independently, and proceed with objectives without supervision.

  • Computer skills required, including basic knowledge of maintaining IT infrastructure

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job as described in the Key Job Accountabilities:

    • The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. Requires sitting, standing, squatting, stooping, twisting, ability to lift/carry 50 lbs.

Additional Requirements:

  • Must agree to and comply with MHA’s employee driving guidelines for MHA-owned vehicles and use of personal vehicles for business purposes.

  • Adherence to the basic principles as expressed in MHA’s mission, vision, culture code and standards of conduct.

  • Adherence to company dress code and professional standards for personal grooming and appearance.

  • Satisfactory completion of background investigation, or valid work permit, as well as ability to provide proof of eligibility to work in the United States.

  • This position requires applicant to work on site.

*This job description reflects essential functions of this position. It does not restrict management’s right to reassign duties and responsibilities to this job at any time.

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