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It Help Desk Technician Intern Jobs in Tyler, TX

brs

Help Desk Technician

Jacksonville, TX

$17.50 - $23.75/hr

Vista Defense Technologies is currently hiring a Help Desk Technician to support our ongoing ... Must meet at time of award and maintain all Information Assurance Training (IAT) Level II ...

Smith County

I/T Technician - Help Desk

Tyler, TX

$59.32K - $67.89K/yr

If you are looking for an opportunity to work in an environment where technological support is appreciated and valued by the organization, then Smith County Information Technology may be the right ...

Brookshire Grocery Company

Help Desk Analyst I

Tyler, TX · On-site

$19.25 - $26.50/hr

Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes ... information, establish facts, and draw valid conclusions. * Ability to learn new technology systems ...

Business Computer Solutions

Be Seen First

IT Service Dispatcher

Kilgore, TX · On-site

$15.25 - $20.25/hr

... for helping coordinate the daily flow of service requests, client communication, technician ... This role does not require advanced technical expertise, but a basic understanding of IT support, ...

CVS Health

Pharmacy Intern - Grad

Canton, TX

$19.75 - $42/hr

Millions of times a day, we help people on their path to better health -from advising on ... Must possess or be in process of obtaining a valid Pharmacist intern and/or technician licensure as ...

NerdsToGo

Computer Repair Technician

Tyler, TX · On-site

$17 - $30/hr

We are looking for IT support technicians with a strong field service background and customer ... Our professional "Nerds" can help fix your Apple, Android, or Microsoft product, from cracked ...

CVS Health

Pharmacy Intern

Canton, TX

$13.25 - $16.50/hr

... help our Pharmacists and Technicians manage and improve patient health * Following pharmacy ... Offering to counsel, fielding medical questions, and soliciting information on a patient's medical ...

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It Help Desk Technician Intern information

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$8

$16

$24

How much do it help desk technician intern jobs pay per hour?

As of May 27, 2026, the average hourly pay for it help desk technician intern in Tyler, TX is $16.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Help Desk Technician Intern, and why are they important?

To thrive as an IT Help Desk Technician Intern, you need foundational knowledge of computer hardware, operating systems, and basic networking, often supported by coursework or entry-level IT certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and troubleshooting utilities is typically required. Strong communication, problem-solving skills, and patience are essential soft skills for effectively assisting users and managing technical issues. These competencies are crucial for delivering prompt, accurate support and ensuring smooth IT operations for end users.

What types of technical issues will I commonly address as an IT Help Desk Technician Intern?

As an IT Help Desk Technician Intern, you will frequently help users resolve issues related to password resets, software installations, connectivity problems, printer malfunctions, and basic troubleshooting with operating systems. You'll be the first point of contact for employees experiencing technical difficulties, often assisting remotely or in person. This role provides excellent exposure to a range of IT systems and helps develop strong problem-solving and customer service skills, as you’ll collaborate closely with both end-users and more senior IT staff.

What does an IT Help Desk Technician Intern do?

An IT Help Desk Technician Intern assists users with technical issues, such as troubleshooting hardware, software, and network problems. They typically respond to support requests, document solutions, and escalate complex issues to senior staff. This role provides hands-on experience in IT support, helps interns develop problem-solving skills, and offers exposure to common business technologies. Interns often work under the supervision of experienced technicians and may also help with equipment setup and routine maintenance.

What is the difference between It Help Desk Technician Intern vs Help Desk Technician?

AspectIt Help Desk Technician InternHelp Desk Technician
CredentialsTypically pursuing or have completed relevant certifications (e.g., CompTIA A+)Usually possess certifications or equivalent experience
Work EnvironmentInternship setting, often in training or learning phaseFull-time or part-time support role in organizations
ResponsibilitiesAssisting with basic troubleshooting, learning IT support proceduresHandling user issues, troubleshooting hardware/software problems

The main difference is that the It Help Desk Technician Intern is a learning position, often part of an internship program, focusing on gaining experience. In contrast, the Help Desk Technician is a full-time role requiring more experience and responsibility in providing technical support.

What are popular job titles related to It Help Desk Technician Intern jobs in Tyler, TX? For It Help Desk Technician Intern jobs in Tyler, TX, the most frequently searched job titles are:
What job categories do people searching It Help Desk Technician Intern jobs in Tyler, TX look for? The top searched job categories for It Help Desk Technician Intern jobs in Tyler, TX are:
What cities near Tyler, TX are hiring for It Help Desk Technician Intern jobs? Cities near Tyler, TX with the most It Help Desk Technician Intern job openings:
It Help Desk Technician Intern jobs near you
Infographic showing various It Help Desk Technician Intern job openings in Tyler, TX as of May 2026, with employment types broken down into 2% As Needed, 52% Full Time, 40% Part Time, and 6% Contract. Highlights an 52% Physical, 10% Hybrid, and 38% Remote job distribution, with an average salary of $34,173 per year, or $16.4 per hour.
Help Desk Technician

Help Desk Technician

brs

Jacksonville, TX

$17.50 - $23.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Vista Defense Technologies is currently hiring a Help Desk Technician to support our ongoing mission at the Naval Hospital in Jacksonville, FL.

What You'll Do:

  • Knowledge of printer functions, connectivity, and experience with basic troubleshooting of printing and scanning devices including, but not limited to, networked Multifunction Devices (MFD) such as Xerox MFD’s.
  • Shall have experience with trouble ticket systems such as NHJ Trouble Ticket System, Remedy (or similar system) and documentation required within the system.
  • Knowledge of and experience with Windows 11.  Knowledge shall include all current versions of Windows and will stay abreast of Window advancements and be familiar with future versions of Windows, which will be at no additional cost to the Government.
  • Understands and has experience with e-mail, encryption and voice Apple iOS, Android and Blackberry device applications.
  • Ability to maintain an accurate database of hardware and accessories with the communications skills to keep the COR aware of needs and requirements of the program.
  • Knowledge of and experience with software packages including the Microsoft Office bundle and Adobe, present versions and shall stay abreast of future releases as they come available.
  • Understanding of network essentials, troubleshooting network and cable connectivity using Fluke equipment.
  • Knowledge and experience with the installation and troubleshooting IP cameras.
  • Certifications and education:  Current Security+ CE (enrolled in CEP) Certification.
  • Must meet at time of award and maintain all Information Assurance Training (IAT) Level II requirements as outlined in the Information Assurance/ Cyber Security Workforce Improvement Program.

What You Bring:

  • Two (2) years of experience with the following:
  • Basic troubleshooting of mobile computing devices to include, but not be limited to: Tablet PCs, Notebook PCs, Blackberry devices, Android devices, Apple devices.
  • Experience with Juniper Virtual Private Network (VPN) or similar VPN program and experience troubleshooting VPN programs.
  • Experience using remote support tools such as Dameware or Hyena.
  • SECRET Security clearance and Comp Tia Security + are a must have for consideration.

Requirements:

Must have a current Security+ CE (enrolled in CEP) certification, prior to accepting employment with the Naval Hospital Jacksonville.

Vista Defense Technologies, LLC (VDT) offers a competitive benefits package to include paid holidays, paid time off including sick and vacation leave, medical, dental and vision insurance, flexible spending accounts, short and long term disability, company paid life insurance, 401(k) with a company match and discretionary profit sharing and tuition reimbursement. 

VDT is an Equal Opportunity Employer. Employment decisions are made without regard to any protected category. Hiring preference will be given to BBNC shareholders, their spouses and descendants and Alaska Natives in accordance with Public Law 93-638. 

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About BRS

Sourced by ZipRecruiter

Industry

Office supplies and stationery stores

Company size

1 - 10 Employees

Headquarters location

Brentwood, TN, US

Year founded

2001

Social media

Twitter

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