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It Help Desk Technician Intern Jobs in Riverside, CA

POS Help Desk Technician

Irvine, CA

$21.50 - $29/hr

A POS Help Desk Technician is responsible for providing phone support to end users on a variety of issues and working in a team environment to provide exceptional customer service. Technician will be ...

POS Help Desk Technician

Irvine, CA · On-site

$21.50 - $29/hr

A POS Help Desk Technician is responsible for providing phone support to end users on a variety of issues and working in a team environment to provide exceptional customer service. Technician will be ...

Level 1 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

... top-notch IT solutions and support to our clients. We pride ourselves on our commitment to ... As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ...

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

... top-notch IT solutions and support to our clients. We pride ourselves on our commitment to ... As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ...

Help Desk & End User Support

Wildomar, CA · On-site

$19.50 - $26.25/hr

IT Support Specialist Provide full administration and end-user support, including troubleshooting ... After-hours emergency calls are addressed by on-call technicians, with guaranteed rapid response ...

Corporate

Irvine, CA · Hybrid

$18 - $30/hr

The IT Help Desk Technician Level 2 is responsible for providing more advanced technical support to both restaurants and corporate staff of Kura Sushi USA, Inc. This mid-level position requires a ...

Corporate

Irvine, CA · Hybrid

$18 - $30/hr

The IT Help Desk Technician Level 2 is responsible for providing more advanced technical support to both restaurants and corporate staff of Kura Sushi USA, Inc. This mid-level position requires a ...

Helpdesk Technician

Irvine, CA · On-site

$60K - $73K/yr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT support for our Irvine, California office and as the primary IT point of contact for our West Coast ...

The IT Service Desk Technician provides first-level technical support to end users, ensuring reliable access to systems, applications, and devices in a regulated medical device environment. This role ...

IT Service Desk Technician

Irvine, CA · On-site

$30 - $35/hr

The IT Service Desk Technician provides first-level technical support to end users, ensuring reliable access to systems, applications, and devices in a regulated medical device environment. This role ...

Helpdesk Technician

Irvine, CA · On-site

$21.25 - $28.75/hr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT support for our Irvine, California office and as the primary IT point of contact for our West Coast ...

Helpdesk Technician

Irvine, CA · On-site

$60K - $73K/yr

Position Overview We are seeking a Help Desk Technician to serve as the dedicated on-site IT support for our Irvine, California office and as the primary IT point of contact for our West Coast ...

Level 0 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

We are seeking a motivated and enthusiastic Intern to join our team as a Level 0 Technician ... This internship offers a fantastic opportunity to gain hands-on experience in the IT field, working ...

Level 0 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

We are seeking a motivated and enthusiastic Intern to join our team as a Level 0 Technician ... This internship offers a fantastic opportunity to gain hands-on experience in the IT field, working ...

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It Help Desk Technician Intern information

See Riverside, CA salary details

$9

$18

$26

How much do it help desk technician intern jobs pay per hour?

As of May 28, 2026, the average hourly pay for it help desk technician intern in Riverside, CA is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Help Desk Technician Intern, and why are they important?

To thrive as an IT Help Desk Technician Intern, you need foundational knowledge of computer hardware, operating systems, and basic networking, often supported by coursework or entry-level IT certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and troubleshooting utilities is typically required. Strong communication, problem-solving skills, and patience are essential soft skills for effectively assisting users and managing technical issues. These competencies are crucial for delivering prompt, accurate support and ensuring smooth IT operations for end users.

What types of technical issues will I commonly address as an IT Help Desk Technician Intern?

As an IT Help Desk Technician Intern, you will frequently help users resolve issues related to password resets, software installations, connectivity problems, printer malfunctions, and basic troubleshooting with operating systems. You'll be the first point of contact for employees experiencing technical difficulties, often assisting remotely or in person. This role provides excellent exposure to a range of IT systems and helps develop strong problem-solving and customer service skills, as you’ll collaborate closely with both end-users and more senior IT staff.

What does an IT Help Desk Technician Intern do?

An IT Help Desk Technician Intern assists users with technical issues, such as troubleshooting hardware, software, and network problems. They typically respond to support requests, document solutions, and escalate complex issues to senior staff. This role provides hands-on experience in IT support, helps interns develop problem-solving skills, and offers exposure to common business technologies. Interns often work under the supervision of experienced technicians and may also help with equipment setup and routine maintenance.

What is the difference between It Help Desk Technician Intern vs Help Desk Technician?

AspectIt Help Desk Technician InternHelp Desk Technician
CredentialsTypically pursuing or have completed relevant certifications (e.g., CompTIA A+)Usually possess certifications or equivalent experience
Work EnvironmentInternship setting, often in training or learning phaseFull-time or part-time support role in organizations
ResponsibilitiesAssisting with basic troubleshooting, learning IT support proceduresHandling user issues, troubleshooting hardware/software problems

The main difference is that the It Help Desk Technician Intern is a learning position, often part of an internship program, focusing on gaining experience. In contrast, the Help Desk Technician is a full-time role requiring more experience and responsibility in providing technical support.

What are popular job titles related to It Help Desk Technician Intern jobs in Riverside, CA? For It Help Desk Technician Intern jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching It Help Desk Technician Intern jobs in Riverside, CA look for? The top searched job categories for It Help Desk Technician Intern jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for It Help Desk Technician Intern jobs? Cities near Riverside, CA with the most It Help Desk Technician Intern job openings:
Help Desk Technician - Onsite - Santa Ana, CA

Help Desk Technician - Onsite - Santa Ana, CA

Irvine Technology Corporation

Santa Ana, CA

$20 - $22/hr

Full-time

Posted 23 days ago


Job description

Help Desk Technician

Our client is a trusted leader in third-party authentication and grading services for high-value collectibles, supporting more than 2,000 users across multiple sites. They're looking for a Help Desk Technician to join a tight-knit support team and serve as a first point of contact for end users across the business. This is a great opportunity for someone early in their IT career to gain hands-on experience with a respected company that invests in its technology team and rewards strong performers with long-term growth.

As part of our process after applying, you may receive an invitation from our AI Recruiter Avery for a short conversation that lets you share more about your background beyond your resume. For questions, contact .

  • Job Type: Long-term contract (extensions reviewed every 6 months)
  • Location: Onsite - Santa Ana, CA
  • Compensation: This job is expected to pay about $20-$22/hour W2
  • No Visa Sponsorship Available for this role

What You'll Do:

  • Field incoming help requests from end users via phone and email, providing courteous first-touch response and troubleshooting
  • Record, track, and document the support process from initial request through final resolution, including decisions made and actions taken
  • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, configuring systems and applications, and implementing file backups
  • Conduct preventative maintenance on workstations, printers, and peripherals, and verify that fixes fully resolve user issues
  • Perform post-resolution follow-ups and contribute to help sheets and FAQ resources for end users

What Gets You the Job:

  • Working knowledge of Windows support in a business environment
  • Strong troubleshooting skills and the ability to research solutions using software updates, drivers, knowledge bases, and online resources
  • Customer-focused communication skills with a professional, courteous approach
  • Bachelor's degree in an IT-related field considered for entry-level candidates looking to break into the industry
  • Exposure to Okta, Jira, or Google Workspace is a plus

Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey-so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career!

Ready to take the next step in your IT career? Apply today and let's talk about how this role fits your goals.

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.


Irvine Technology logo

About Irvine Technology

Sourced by ZipRecruiter

Since 2000, our Women owned company has been delivering what organizations truly need diverse, talented professionals who will take their business to new heights. ITC serves our clients and elevates our candidates through a distinct and unified team together we achieve unrivaled goals and live life to the fullest. With a proven record of creating a strong pipeline of talented candidates, Our team uplifts confident and capable Technology Specialists from one of a kind backgrounds for contract and full time opportunities across the nation.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Irvine, CA, US

Year founded

2000

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