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It Help Desk Technician Intern Jobs in Redlands, CA

Onsite Computing, Inc

Level 3 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

Onsite Computing is a leading provider of comprehensive IT solutions and support services. We are ... We are seeking an experienced and highly skilled Level 3 Help Desk Technician to join our team. The ...

Onsite Computing

Level 3 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

Onsite Computing is a leading provider of comprehensive IT solutions and support services. We are ... We are seeking an experienced and highly skilled Level 3 Help Desk Technician to join our team. The ...

Onsite Computing

Level 2 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

... top-notch IT solutions and support to our clients. We pride ourselves on our commitment to ... As a Hybrid Level 2 Help Desk Technician, you will provide advanced technical support and ...

Onsite Computing, Inc

Level 1 Help Desk Technician

Corona, CA · Hybrid

$20.75 - $28/hr

... top-notch IT solutions and support to our clients. We pride ourselves on our commitment to ... As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ...

Onsite Computing

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

... top-notch IT solutions and support to our clients. We pride ourselves on our commitment to ... As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ...

RICEFW Technologies

Help Desk & End User Support

Wildomar, CA · On-site

$19.50 - $26.25/hr

IT Support Specialist Provide full administration and end-user support, including troubleshooting ... After-hours emergency calls are addressed by on-call technicians, with guaranteed rapid response ...

Onsite Computing

Level 0 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

We are seeking a motivated and enthusiastic Intern to join our team as a Level 0 Technician ... This internship offers a fantastic opportunity to gain hands-on experience in the IT field, working ...

MarSell Wellness Center

IT Support Technician

Ontario, CA · On-site

$24.04 - $28.85/hr

Job Title: IT Support Technician Department: Information Systems Location: Corporate Reports To ... End-User Support & Help Desk * Serve as a Tier 1 / Tier 2 escalation point for help desk tickets ...

Marsell Wellness Center

IT Support Technician

Ontario, CA · On-site

$21.75 - $30/hr

IT Support Technician The entry-level IT Support Technician is responsible for the day-to-day ... End-User Support & Help Desk * Serve as a Tier 1 / Tier 2 escalation point for help desk tickets ...

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It Help Desk Technician Intern information

See Redlands, CA salary details

$9

$17

$25

How much do it help desk technician intern jobs pay per hour?

As of May 27, 2026, the average hourly pay for it help desk technician intern in Redlands, CA is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Help Desk Technician Intern, and why are they important?

To thrive as an IT Help Desk Technician Intern, you need foundational knowledge of computer hardware, operating systems, and basic networking, often supported by coursework or entry-level IT certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and troubleshooting utilities is typically required. Strong communication, problem-solving skills, and patience are essential soft skills for effectively assisting users and managing technical issues. These competencies are crucial for delivering prompt, accurate support and ensuring smooth IT operations for end users.

What types of technical issues will I commonly address as an IT Help Desk Technician Intern?

As an IT Help Desk Technician Intern, you will frequently help users resolve issues related to password resets, software installations, connectivity problems, printer malfunctions, and basic troubleshooting with operating systems. You'll be the first point of contact for employees experiencing technical difficulties, often assisting remotely or in person. This role provides excellent exposure to a range of IT systems and helps develop strong problem-solving and customer service skills, as you’ll collaborate closely with both end-users and more senior IT staff.

What does an IT Help Desk Technician Intern do?

An IT Help Desk Technician Intern assists users with technical issues, such as troubleshooting hardware, software, and network problems. They typically respond to support requests, document solutions, and escalate complex issues to senior staff. This role provides hands-on experience in IT support, helps interns develop problem-solving skills, and offers exposure to common business technologies. Interns often work under the supervision of experienced technicians and may also help with equipment setup and routine maintenance.

What is the difference between It Help Desk Technician Intern vs Help Desk Technician?

AspectIt Help Desk Technician InternHelp Desk Technician
CredentialsTypically pursuing or have completed relevant certifications (e.g., CompTIA A+)Usually possess certifications or equivalent experience
Work EnvironmentInternship setting, often in training or learning phaseFull-time or part-time support role in organizations
ResponsibilitiesAssisting with basic troubleshooting, learning IT support proceduresHandling user issues, troubleshooting hardware/software problems

The main difference is that the It Help Desk Technician Intern is a learning position, often part of an internship program, focusing on gaining experience. In contrast, the Help Desk Technician is a full-time role requiring more experience and responsibility in providing technical support.

What are popular job titles related to It Help Desk Technician Intern jobs in Redlands, CA? For It Help Desk Technician Intern jobs in Redlands, CA, the most frequently searched job titles are:
What job categories do people searching It Help Desk Technician Intern jobs in Redlands, CA look for? The top searched job categories for It Help Desk Technician Intern jobs in Redlands, CA are:
What cities near Redlands, CA are hiring for It Help Desk Technician Intern jobs? Cities near Redlands, CA with the most It Help Desk Technician Intern job openings:
It Help Desk Technician Intern jobs near you
Infographic showing various It Help Desk Technician Intern job openings in Redlands, CA as of May 2026, with employment types broken down into 70% Full Time, 25% Part Time, and 5% Temporary. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $36,486 per year, or $17.5 per hour.
Level 3 Help Desk Technician

Level 3 Help Desk Technician

Onsite Computing, Inc

Corona, CA • On-site

$35 - $45/hr

Full-time

Posted 14 days ago

Job description

About Us: Onsite Computing is a leading provider of comprehensive IT solutions and support services. We are committed to delivering exceptional service and innovative technology solutions to our clients. Our team is composed of dedicated professionals who thrive in a collaborative and dynamic environment.
Job Description:
We are seeking an experienced and highly skilled Level 3 Help Desk Technician to join our team. The ideal candidate will possess advanced technical expertise and a strong commitment to providing top-tier support to our clients. This role involves resolving complex technical issues, mentoring junior technicians, and contributing to the continuous improvement of our support processes.
Key Responsibilities:
  • Provide advanced troubleshooting and resolution for complex hardware, software, and network issues.
  • Serve as an escalation point for Level 1 and Level 2 technicians, offering guidance and support.
  • Perform root cause analysis to identify and address recurring technical problems.
  • Configure, maintain, and troubleshoot servers, network devices, and other critical infrastructure.
  • Assist with the deployment and management of IT projects, including system upgrades and migrations.
  • Document and maintain detailed records of support requests, resolutions, and best practices.
  • Collaborate with other IT teams to ensure seamless integration and operation of systems.
  • Stay current with emerging technologies and industry trends to provide informed recommendations.
  • Participate in on-call rotation to provide after-hours support as needed.

Qualifications:
  • Bachelor's degree in information technology, Computer Science, or a related field, or equivalent work experience.
  • Minimum of 5 years of experience in a help desk or technical support role, with at least 2 years at a Level 2 or higher position.
  • Strong knowledge of Windows and Linux operating systems, networking protocols, and enterprise-level hardware and software.
  • Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure).
  • Excellent problem-solving skills and the ability to work under pressure.
  • Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Administrator) are a plus.

What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.
  • Access to the latest technologies and tools.
  • Flexible working hours and remote work options.

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