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It Help Desk Support Associate Jobs in Michigan (NOW HIRING)

Associate degree or higher * Help Desk Support (2+ years) NOT looking for Cyber security * ... As an IT HELP DESK you will be responsible for providing technical support and troubleshooting ...

Associate degree or higher * Help Desk Support (2+ years) * Microsoft Windows (2+ years) * Active ... As an IT HELP DESK you will be responsible for providing technical support and troubleshooting ...

The IT Help Desk role is to ensure proper computer operations so that end users can accomplish ... Identify and learn appropriate software and hardware used and supported by the organization.Perform ...

The IT Help Deskrole is to ensure proper computer operations so that end users can accomplish ... Identify and learn appropriate software and hardware used and supported by the organization.

Routine visits to regional offices for staff support Required Traits & Characteristics: * Proven ... Associates of Computer Science or related field * Autodesk product familiarity * Adobe products

IT Help Desk Intern

Grand Rapids, MI · On-site

$14.50 - $19.25/hr

As an IT Help Desk Intern, you will play a key role in supporting team member onboarding and offboarding. Your responsibilities include preparing and deploying laptops, iPads, and mobile devices, as ...

IT Help Desk Intern

Grand Rapids, MI · On-site

$14.50 - $19.25/hr

As an IT Help Desk Intern, you will play a key role in supporting team member onboarding and offboarding. Your responsibilities include preparing and deploying laptops, iPads, and mobile devices, as ...

IT Help Desk Intern

Grand Rapids, MI

$14.50 - $19.25/hr

As an IT Help Desk Intern, you will play a key role in supporting team member onboarding and offboarding. Your responsibilities include preparing and deploying laptops, iPads, and mobile devices, as ...

Associate degree in Information Technology, Computer Science, or related field preferred * 2-5 Years of help desk or desktop support experience * Experience supporting Windows operating systems and ...

This role will support end users, deploy and maintain hardware, and assist with daily IT operations ... Qualifications * 1-3 years of experience in Help Desk/Desktop support * Proficiency supporting ...

New

This role will support end users, deploy and maintain hardware, and assist with daily IT operations ... Help Desk/Desktop support * Proficiency supporting Microsoft 365 applications (Outlook, Teams ...

Posted today

Enters complete and accurate information into contact tracking database and follows up with ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

Enters complete and accurate information into contact tracking database and follows up with ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

Help Desk Support

Ann Arbor, MI · On-site

$17 - $22/hr

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the ... Associates or bachelor's degree a plus Ability to work overtime with a varied schedule including ...

The IT Help Desk role is to ensure proper computer operations so that end users can accomplish ... Identify and learn appropriate software and hardware used and supported by the organization.

Help Desk Analyst

Detroit, MI · On-site

$16 - $18/hr

This role is responsible for providing efficient, professional, and effective IT support by ... Skills Help desk support, Help desk, Troubleshooting, Windows 10, Active directory, Customer ...

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It Help Desk Support Associate information

Is a service desk support associate an IT job?

A service desk support associate is an IT job that involves providing technical assistance to users, troubleshooting hardware and software issues, and supporting IT systems. It typically requires knowledge of operating systems, networking, and support tools like ticketing systems, and may involve certifications such as CompTIA A+.

Is help desk support associate a good entry-level IT job?

A help desk support associate is considered a good entry-level IT position because it provides foundational experience in troubleshooting, customer service, and technical support. It often requires basic knowledge of operating systems, hardware, and software, and can lead to advanced roles with certifications like CompTIA A+ or Network+.

What cities in Michigan are hiring for It Help Desk Support Associate jobs?

Cities in Michigan with the most It Help Desk Support Associate job openings:

IT Help Desk

Ann Arbor, MI

Full-time

Re-posted 27 days ago


Job description


Job Title: Contract IT Help Desk

Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided

required

  • Associate degree or higher
  • Help Desk Support (2+ years) NOT looking for Cyber security 
  • Microsoft Windows (2+ years)
  • Active Directory (1+ years)
  • Citrix (1+ years)
  • 2+ years of experience in ANY of the following:
    • Microsoft Office
    • Microsoft Azure

Job Summary: As an IT HELP DESK you will be responsible for providing technical support and troubleshooting assistance to our clients. You will be the first point of contact for any IT-related issues and will work closely with our clients to resolve their problems in a timely and efficient manner.

Key Responsibilities:

- Provide first-level technical support and troubleshooting for IT-related issues

- Respond to incoming calls, emails, and tickets in a timely and professional manner

- Identify, diagnose, and resolve technical problems for clients

- Escalate complex issues to the appropriate teams for further resolution

- Document all support activities and resolutions in our ticketing system

- Collaborate with team members to continuously improve processes and procedures

- Participate in on-call rotation for off-hours support as needed

- Stay up-to-date with the latest technologies and industry trends to provide the best support to our clients

Requirements:

- Associate degree or higher in a related field

- Minimum of 2 year of experience in help desk support

- Proficiency in Microsoft Windows operating systems

- Experience with Active Directory and Citrix

- Familiarity with Microsoft Office applications

- Available for off-hours support on a rotating basis

- Knowledge of Microsoft Azure is a plus

- Excellent communication and customer service skills

- Ability to work independently and in a team environment

- Strong problem-solving and troubleshooting skills