Associate degree or higher * Help Desk Support (2+ years) NOT looking for Cyber security * ... As an IT HELP DESK you will be responsible for providing technical support and troubleshooting ...
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Associate degree or higher * Help Desk Support (2+ years) NOT looking for Cyber security * ... As an IT HELP DESK you will be responsible for providing technical support and troubleshooting ...
IT HELP DESK
Ann Arbor, MI · On-site
Associate degree or higher * Help Desk Support (2+ years) * Microsoft Windows (2+ years) * Active ... As an IT HELP DESK you will be responsible for providing technical support and troubleshooting ...
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IT HELP DESK
Ann Arbor, MI · On-site
Associate degree or higher * Help Desk Support (2+ years) * Microsoft Windows (2+ years) * Active ... As an IT HELP DESK you will be responsible for providing technical support and troubleshooting ...
Help Desk Support
$17 - $22/hr
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the ... Associates or bachelor's degree a plus Ability to work overtime with a varied schedule including ...
Help Desk Support
$17 - $22/hr
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the ... Associates or bachelor's degree a plus Ability to work overtime with a varied schedule including ...
Service Desk Analyst II
Toledo, OH · On-site
$20.50 - $28/hr
Maintain accurate records of IT support requests and resolutions using help desk tracking software ... Associate degree in information technology, Computer Science, or related field is preferred ...
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Service Desk Analyst II
Toledo, OH · On-site
$20.50 - $28/hr
Maintain accurate records of IT support requests and resolutions using help desk tracking software ... Associate degree in information technology, Computer Science, or related field is preferred ...
Service Desk Analyst II
Toledo, OH · On-site
$20.50 - $28/hr
Maintain accurate records of IT support requests and resolutions using help desk tracking software ... Associate degree in information technology, Computer Science, or related field is preferred ...
Quick apply
Service Desk Analyst II
Toledo, OH · On-site
$20.50 - $28/hr
Maintain accurate records of IT support requests and resolutions using help desk tracking software ... Associate degree in information technology, Computer Science, or related field is preferred ...
Service Desk Analyst II
Toledo, OH · On-site
$20.50 - $28/hr
Maintain accurate records of IT support requests and resolutions using help desk tracking software ... Associate degree in information technology, Computer Science, or related field is preferred ...
Service Desk Analyst II
Toledo, OH · On-site
$20.50 - $28/hr
Maintain accurate records of IT support requests and resolutions using help desk tracking software ... Associate degree in information technology, Computer Science, or related field is preferred ...
Help Desk Technician
Ida, MI · On-site
$19 - $25.50/hr
Position Type: Technology/Help Desk Technician Date Posted: 7/29/2026 Location: Ida Public Schools - District Date Available: ASAP Closing Date: Until filled District: Ida Public School District ...
Help Desk Technician
Ida, MI · On-site
$19 - $25.50/hr
Position Type: Technology/Help Desk Technician Date Posted: 7/29/2026 Location: Ida Public Schools - District Date Available: ASAP Closing Date: Until filled District: Ida Public School District ...
High School Diploma or Equivalency * 1-3 years of experience in an IT help desk, technical support ... An Associate's Degree or higher in a field closely related to Computer Technology * Skilled with ...
High School Diploma or Equivalency * 1-3 years of experience in an IT help desk, technical support ... An Associate's Degree or higher in a field closely related to Computer Technology * Skilled with ...
IT Helpdesk and Field Technician Level 2 / Level 3
Dundee, MI · On-site
$45K - $60K/yr
This hybrid role involves hands-on IT support, field service, remote L1 triage, and help desk troubleshooting . The ideal candidate will also have experience coordinating IT projects and working ...
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IT Helpdesk and Field Technician Level 2 / Level 3
Dundee, MI · On-site
$45K - $60K/yr
This hybrid role involves hands-on IT support, field service, remote L1 triage, and help desk troubleshooting . The ideal candidate will also have experience coordinating IT projects and working ...
Service Desk Analyst / Infrastructure Service Desk Support Associate
Maumee, OH · On-site
$50K - $60K/yr
... Desk / IT helpdesk operations. • Experience handling end-user tickets, service requests ... desktop/laptop support, Microsoft 365/Office, Outlook/Teams, VPN, password resets, network ...
Service Desk Analyst / Infrastructure Service Desk Support Associate
Maumee, OH · On-site
$50K - $60K/yr
... Desk / IT helpdesk operations. • Experience handling end-user tickets, service requests ... desktop/laptop support, Microsoft 365/Office, Outlook/Teams, VPN, password resets, network ...
Help Desk - Contracted Technology Support Level 1
Monroe, MI · On-site
$16 - $18/hr
Job Posting: Level 1 Help Desk Technology Job Goal: The Level 1 Help Desk position provides ... At least one (1) year of experience in IT support, including the installation, configuration ...
Help Desk - Contracted Technology Support Level 1
Monroe, MI · On-site
$16 - $18/hr
Job Posting: Level 1 Help Desk Technology Job Goal: The Level 1 Help Desk position provides ... At least one (1) year of experience in IT support, including the installation, configuration ...
Help Desk - Contracted Technology Support Level 1
Monroe, MI · On-site
$16 - $18/hr
Level 1 Help Desk - Technology Job Goal: The Level 1 Help Desk position provides essential, first ... At least one (1) year of experience in IT support, including the installation, configuration ...
Help Desk - Contracted Technology Support Level 1
Monroe, MI · On-site
$16 - $18/hr
Level 1 Help Desk - Technology Job Goal: The Level 1 Help Desk position provides essential, first ... At least one (1) year of experience in IT support, including the installation, configuration ...
Managed Service Specialist
Ann Arbor, MI · On-site
Minimum of 1 year of experience in IT support, on-site installations, and help desk functions. * Proficient in troubleshooting hardware and software issues using RMM and other MSP dashboard tools.
Managed Service Specialist
Ann Arbor, MI · On-site
Minimum of 1 year of experience in IT support, on-site installations, and help desk functions. * Proficient in troubleshooting hardware and software issues using RMM and other MSP dashboard tools.
Help Desk/Desktop Support Analyst
Taylor, MI · On-site
$60K - $65K/yr
... IT support roles. * Hands-on experience with Microsoft Windows environments, including Windows 10 support and troubleshooting. * Working knowledge of Active Directory for common user and account ...
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Help Desk/Desktop Support Analyst
Taylor, MI · On-site
$60K - $65K/yr
... IT support roles. * Hands-on experience with Microsoft Windows environments, including Windows 10 support and troubleshooting. * Working knowledge of Active Directory for common user and account ...
IT Specialist
Toledo, OH · On-site
$40K - $50K/yr
Role Purpose The IT Technician is responsible for supporting both project-based onsite installations and day-to-day help desk service delivery across the Managed Services organization. This role ...
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IT Specialist
Toledo, OH · On-site
$40K - $50K/yr
Role Purpose The IT Technician is responsible for supporting both project-based onsite installations and day-to-day help desk service delivery across the Managed Services organization. This role ...
Help Desk Technician (Tier 1)
Toledo, OH · On-site
$20 - $23/hr
We at CNWR are a tight-knit work community that specializes in Network Configuration, Cyber Security, Virtualization, Automation, IT Support, and Consulting. We are currently looking for a Help Desk ...
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Help Desk Technician (Tier 1)
Toledo, OH · On-site
$20 - $23/hr
We at CNWR are a tight-knit work community that specializes in Network Configuration, Cyber Security, Virtualization, Automation, IT Support, and Consulting. We are currently looking for a Help Desk ...
Help Desk Technician (Tier 1)
Toledo, OH · On-site
$20 - $23/hr
We at CNWR are a tight-knit work community that specializes in Network Configuration, Cyber Security, Virtualization, Automation, IT Support, and Consulting. We are currently looking for a Help Desk ...
Help Desk Technician (Tier 1)
Toledo, OH · On-site
$20 - $23/hr
We at CNWR are a tight-knit work community that specializes in Network Configuration, Cyber Security, Virtualization, Automation, IT Support, and Consulting. We are currently looking for a Help Desk ...
Help Desk Technician (Tier 1)
$20 - $23/hr
We at CNWR are a tight-knit work community that specializes in Network Configuration, Cyber Security, Virtualization, Automation, IT Support, and Consulting. We are currently looking for a Help Desk ...
Help Desk Technician (Tier 1)
$20 - $23/hr
We at CNWR are a tight-knit work community that specializes in Network Configuration, Cyber Security, Virtualization, Automation, IT Support, and Consulting. We are currently looking for a Help Desk ...
IT Service Desk Technician
Ann Arbor, MI · On-site
We create places for communities of people that help solve a problem and drive them forward ... What You Will Contribute to OHM Advisors The IT Support Technician is responsible for ensuring ...
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IT Service Desk Technician
Ann Arbor, MI · On-site
We create places for communities of people that help solve a problem and drive them forward ... What You Will Contribute to OHM Advisors The IT Support Technician is responsible for ensuring ...
IT Service Desk Technician
Ann Arbor, MI · On-site
We create places for communities of people that help solve a problem and drive them forward ... What You Will Contribute to OHM Advisors The IT Support Technician is responsible for ensuring ...
IT Service Desk Technician
Ann Arbor, MI · On-site
We create places for communities of people that help solve a problem and drive them forward ... What You Will Contribute to OHM Advisors The IT Support Technician is responsible for ensuring ...
It Help Desk Support Associate information
See Monroe, MI salary details
$13.35 - $14.93
12% of jobs
$16.31 is the 25th percentile. Wages below this are outliers.
$14.93 - $16.51
15% of jobs
The median wage is $18.05 / hr.
$16.51 - $18.09
24% of jobs
$18.09 - $19.66
13% of jobs
$19.66 - $21.24
9% of jobs
$21.53 is the 75th percentile. Wages above this are outliers.
$21.24 - $22.82
16% of jobs
$22.82 - $24.40
5% of jobs
$24.40 - $25.97
2% of jobs
$25.97 - $27.55
3% of jobs
$27.55 - $29.13
0% of jobs
$29.13 - $30.71
1% of jobs
$13
$19
$30
How much do it help desk support associate jobs pay per hour?
As of Sep 8, 2026, the average hourly pay for it help desk support associate in Monroe, MI is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.26 per hour, depending on experience, location, and employer.
Is a service desk support associate an IT job?
A service desk support associate is an IT job that involves providing technical assistance to users, troubleshooting hardware and software issues, and supporting IT systems. It typically requires knowledge of operating systems, networking, and support tools like ticketing systems, and may involve certifications such as CompTIA A+.
Is help desk support associate a good entry-level IT job?
A help desk support associate is considered a good entry-level IT position because it provides foundational experience in troubleshooting, customer service, and technical support. It often requires basic knowledge of operating systems, hardware, and software, and can lead to advanced roles with certifications like CompTIA A+ or Network+.
IT Help Desk
Ann Arbor, MI
Purposelink Recruitment
Full-time
Re-posted 27 days ago
Job description
Job Title: Contract IT Help Desk
Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided
required
- Associate degree or higher
- Help Desk Support (2+ years) NOT looking for Cyber security
- Microsoft Windows (2+ years)
- Active Directory (1+ years)
- Citrix (1+ years)
- 2+ years of experience in ANY of the following:
- Microsoft Office
- Microsoft Azure
Job Summary: As an IT HELP DESK you will be responsible for providing technical support and troubleshooting assistance to our clients. You will be the first point of contact for any IT-related issues and will work closely with our clients to resolve their problems in a timely and efficient manner.
Key Responsibilities:
- Provide first-level technical support and troubleshooting for IT-related issues
- Respond to incoming calls, emails, and tickets in a timely and professional manner
- Identify, diagnose, and resolve technical problems for clients
- Escalate complex issues to the appropriate teams for further resolution
- Document all support activities and resolutions in our ticketing system
- Collaborate with team members to continuously improve processes and procedures
- Participate in on-call rotation for off-hours support as needed
- Stay up-to-date with the latest technologies and industry trends to provide the best support to our clients
Requirements:
- Associate degree or higher in a related field
- Minimum of 2 year of experience in help desk support
- Proficiency in Microsoft Windows operating systems
- Experience with Active Directory and Citrix
- Familiarity with Microsoft Office applications
- Available for off-hours support on a rotating basis
- Knowledge of Microsoft Azure is a plus
- Excellent communication and customer service skills
- Ability to work independently and in a team environment
- Strong problem-solving and troubleshooting skills