ZipRecruiter

Log In

1

It Help Desk Consultant Jobs (NOW HIRING)

Texas Wesleyan University

IT Help Desk

Fort Worth, TX · On-site

Position Information Job Title IT Help Desk Position Summary Needing a student employee who loves IT, solving problems, and serving others. You will get to work with Blackboard, Ramlink, emails, and ...

Ensign Services, Inc.

IT Help Desk

Salt Lake City, UT · On-site

$20 - $22/hr

IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night. Position Type: Full-time position. Schedule: Monday - Friday from 2:00 PM to 10:30 PM Location:

eMazzanti Technologies

IT Help Desk

New York, NY · On-site

Consulting: Act as a technical consultant and trusted advisor, making recommendations to customers ... Prior experience in an IT support, help desk, or managed services provider (MSP) environment.

eMazzanti Technologies

IT Help Desk

New York, NY · On-site

Consulting: Act as a technical consultant and trusted advisor, making recommendations to customers ... Prior experience in an IT support, help desk, or managed services provider (MSP) environment.

GFI Digital

Print IT Help Desk

Hazelwood, MO

The GFI office equipment Help Desk is part of the Field IT team and is an additional resource for our MFP and MPS customers. The Print IT Help Desk team members are our first responders in IT service ...

BC Tech Pro

IT Help Desk

Iuka, MS · On-site

$20.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

GFI Digital

Print IT Help Desk

Hazelwood, MO · On-site

The GFI office equipment Help Desk is part of the Field IT team and is an additional resource for our MFP and MPS customers. The Print IT Help Desk team members are our first responders in IT service ...

previous pagenext page

Showing results 21-40

All JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsIT Help Desk Consultant Jobs

It Help Desk Consultant information

See salary details

$10

$30

$71

How much do it help desk consultant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for it help desk consultant in the United States is $30.49, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $33.65 per hour, depending on experience, location, and employer.

What is the difference between It Help Desk Consultant vs Network Support Specialist?

AspectIt Help Desk ConsultantNetwork Support Specialist
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site
Employer & Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks, data centers

While both roles involve technical support, an It Help Desk Consultant primarily assists end-users with hardware and software issues via help desk systems, often remotely. In contrast, a Network Support Specialist focuses on maintaining and troubleshooting network infrastructure, including routers, switches, and servers. Both roles require certifications like CompTIA A+ or Network+ and are essential in IT support environments, but they differ in focus and daily tasks.

What cities are hiring for It Help Desk Consultant jobs?

Cities with the most It Help Desk Consultant job openings:

What states have the most It Help Desk Consultant jobs?

States with the most job openings for It Help Desk Consultant jobs include:

What are popular job titles related to It Help Desk Consultant jobs?

For It Help Desk Consultant jobs, the most frequently searched job titles are:

It Help Desk Consultant jobs near you
Infographic showing various It Help Desk Consultant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $63,426 per year, or $30.5 per hour.

IT Help Desk

Fort Worth, TX • On-site

Texas Wesleyan University
Colleges, Universities, and Professional Schools • 201 - 500 employees
Learn more about Texas Wesleyan Universityexternal

Full-time

Re-posted 11 days ago

Job description

Position Information
Job Title IT Help Desk Position Summary
Needing a student employee who loves IT, solving problems, and serving others. You will get to work with Blackboard, Ramlink, emails, and other IT programs that keep the campus running smoothly.
Federal Work-Study Awarded students preferred.
Essential Duties and Responsibilities
  • Serve as first point of contact for the IT department when contacted by phone and in person for assistance or requests.
  • Triage and log problems and requests for support using the ITSM application.
  • Receive support, enhancement, and service inquiries; answer common questions/inquiries.
  • Escalate specific/complex questions to the appropriate team member within the organization.
  • Assist students with installing, and troubleshooting computer and software related issues
  • Reset student email and domain account passwords
  • Provide excellent customer service
  • Assist with documenting all standard Service Desk operating procedures and routinely update that documentation as procedures change.
  • Consistently follow policies and procedures related to how problems are identified, received, documented, distributed, and corrected.
  • Provide support to Desktop Services as needed to move, remove or install equipment throughout the campus.
  • Provide support to receive, store and prepare new equipment for installation
  • Keep warehouse, Help Desk and tech benches orderly and safe by keeping area organized and ready for technicians to utilize the space and free from tripping hazards.
  • Must be able to lift desktop computers and peripherals as needed to facilitate the work outlined.
Education, Certifications and/or Licenses
  • None required.
Experience
  • Information Technology or Mass Comm Students that intend to work with the public are preferred, but not required.
Knowledge, Skills & Abilities
  • Ability to maintain composure in difficult situations.
  • Ability to work well with diverse faculty, staff, and students.
  • Basic knowledge of proper customer service.
  • Excellent written, oral, and interpersonal communication skills.
  • Basic knowledge in using Microsoft Office Suite, particularly Word and Excel.
  • Ability to pay attention to accuracy even with many work interruptions.
  • Ability to be a self starter who is detail oriented.
  • Strong organizational skills with the ability to work independently.
  • Ability to maintain confidentiality, while complying with FERPA regulations.
  • Ability to adhere to University & departmental policies and procedures.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to learn new computer software quickly.
  • Proven ability to manage multiple tasks, projects and changing priorities.
  • Strong dependability - reliable, responsible, and dependable, and fulfilling obligations.
  • Ability to maintain a professional appearance and office atmosphere.
  • Ability to be proficient with an integrated administrative system and current computer software programs.
  • Ability to complete all physical tasks.
Posting Detail Information
Posting Number Posting Open Date Open Until Filled Posting Close Date Special Instructions to Applicants

Apply