IT Admin
Myrtle Beach, SC · On-site
Purpose The IT Administrator/Coordinator reports to the IT Director and is responsible for day-to ... Help define, achieve, and improve on IT Dept Service Level Agreements & Contracts used within the ...
IT Admin
Myrtle Beach, SC · On-site
Purpose The IT Administrator/Coordinator reports to the IT Director and is responsible for day-to ... Help define, achieve, and improve on IT Dept Service Level Agreements & Contracts used within the ...
Our team is bringing together leaders to the market place to help drive OneOncology's mission and ... service desk team. * Experience as a technical leader providing proven solutions. Experience in ...
Our team is bringing together leaders to the market place to help drive OneOncology's mission and ... service desk team. * Experience as a technical leader providing proven solutions. Experience in ...
IT Admin
Myrtle Beach, SC · On-site
Purpose The IT Administrator/Coordinator reports to the IT Director and is responsible for day-to ... Help define, achieve, and improve on IT Dept Service Level Agreements & Contracts used within the ...
IT Admin
Myrtle Beach, SC · On-site
Purpose The IT Administrator/Coordinator reports to the IT Director and is responsible for day-to ... Help define, achieve, and improve on IT Dept Service Level Agreements & Contracts used within the ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...
It Help Desk Associate information
See Longs, SC salary details
$9.30 - $10.85
3% of jobs
$10.85 - $12.40
5% of jobs
$12.40 - $13.95
4% of jobs
$13.95 - $15.50
12% of jobs
$15.55 is the 25th percentile. Wages below this are outliers.
$15.50 - $17.05
16% of jobs
The median wage is $18.32 / hr.
$17.05 - $18.60
12% of jobs
$18.60 - $20.15
17% of jobs
$20.93 is the 75th percentile. Wages above this are outliers.
$20.15 - $21.70
12% of jobs
$21.70 - $23.25
7% of jobs
$23.25 - $24.80
6% of jobs
$24.80 - $26.35
5% of jobs
$9
$18
$26
How much do it help desk associate jobs pay per hour?
As of Aug 19, 2026, the average hourly pay for it help desk associate in Longs, SC is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.30 per hour, depending on experience, location, and employer.
What does an IT Help Desk Associate do?
An IT Help Desk Associate provides technical support and assistance to employees or customers experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries via phone, email, or chat, and escalate more complex issues to higher-level IT staff. Their role is crucial in ensuring that technology runs smoothly within an organization, minimizing downtime and improving productivity. Additionally, they may help with setting up new equipment, managing user accounts, and providing training on common IT tools.
What are the key skills and qualifications needed to thrive as an IT Help Desk Associate?
To thrive as an IT Help Desk Associate, you need a solid understanding of computer systems, troubleshooting, and customer service, often supported by a degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you effectively address user issues and build trust with clients. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction within an organization.
What are some common challenges an IT Help Desk Associate faces, and how can they be effectively managed?
IT Help Desk Associates often encounter challenges such as handling high volumes of support requests, troubleshooting diverse technical issues, and communicating solutions to users with varying tech skills. Effective time management and prioritization help manage workload peaks, while continuous learning ensures up-to-date troubleshooting skills. Building strong communication and customer service abilities is also essential, as associates frequently need to explain technical concepts in user-friendly language and maintain a positive attitude under pressure.
What is the difference between It Help Desk Associate vs Network Support Technician?
| Aspect | It Help Desk Associate | Network Support Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ (preferred) | CompTIA Network+, Cisco CCNA (preferred) |
| Work Environment | Help desk, user support, troubleshooting | Network infrastructure, server support, hardware setup |
| Employer & Industry Usage | IT service providers, corporate IT departments | Telecommunications, data centers, enterprise networks |
| Common Search & Comparison | Yes | Yes |
The It Help Desk Associate primarily provides user support and troubleshooting for software and hardware issues within an organization, often working in help desk environments. In contrast, a Network Support Technician focuses on maintaining and troubleshooting network infrastructure, including servers and network hardware. While both roles require technical certifications and involve IT support, the Help Desk Associate is more user-focused, whereas the Network Support Technician specializes in network systems.
Can I get into an IT Help Desk Associate with no experience?
Entry-level IT Help Desk Associate positions often do not require prior experience and focus on customer service skills, basic technical knowledge, and a willingness to learn. Certifications like CompTIA A+ can improve chances, and on-the-job training is common for new hires.
What are popular job titles related to It Help Desk Associate jobs in Longs, SC?
For It Help Desk Associate jobs in Longs, SC, the most frequently searched job titles are:
What cities near Longs, SC are hiring for It Help Desk Associate jobs?
Cities near Longs, SC with the most It Help Desk Associate job openings:
Capital Vacations rating
5.0
Based on 14 frontline employees who took The Breakroom Quiz
18th of 21 rated holiday rentals
Job description
Purpose
The IT Administrator/Coordinator reports to the IT Director and is responsible for day-to-day IT support, inventory of equipment, identify/document/verify Service Level Agreements and contracts, create/maintain departmental SOP and inventory documentation, and provide superior customer service. The IT Administrator/Coordinator will also support and assist with discovering innovative technologies to enhance Capital Vacations work product and help create an IT support framework that is consistent with best business practices.
Principal Duties and Responsibilities
General Statement - Performs the job assigned complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.
Job Requirements
Education, Essential Training / Certifications and Experience:
Skills, Knowledge and Abilities:
The IT Administrator/Coordinator reports to the IT Director and is responsible for day-to-day IT support, inventory of equipment, identify/document/verify Service Level Agreements and contracts, create/maintain departmental SOP and inventory documentation, and provide superior customer service. The IT Administrator/Coordinator will also support and assist with discovering innovative technologies to enhance Capital Vacations work product and help create an IT support framework that is consistent with best business practices.
Principal Duties and Responsibilities
- Help define, achieve, and improve on IT Dept Service Level Agreements & Contracts used within the Business.
- Assist Capital Vacations staff in the use of available software programs, answer questions and provide useful tips about software and equipment.
- Periodic maintenance of Corporate Users & Contacts database.
- Ongoing maintenance of IT equipment inventory database.
- Support IT team in sourcing, building, and implementing new technology to the support organizations.
- Assist in executing IT corporate initiatives and see them through to completion.
- Help define, achieve, and improve on IT Dept written SOP's to be used by support team.
- Create or coordinate the organization of site-specific documentation used by support team.
General Statement - Performs the job assigned complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.
Job Requirements
Education, Essential Training / Certifications and Experience:
- 2+ years experience in administrative or support roles with a focus on customer support.
- Friendly & customer focused support a must.
- Able to function effectively in a high-paced environment.
- Extremely comfortable in MS Windows environments using the MS Office suite.
Skills, Knowledge and Abilities:
- Makes effective use of time and complete tasks efficiently and on time.
- Organizationally savvy to handle multiple business priorities simultaneously and prioritize and complete work within stringent deadlines.
- Able to work with a team, communicate effectively, and have high attention to detail.
- Willingness to learn new technologies to support company growth
What Capital Vacations employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Capital Vacations
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
51 - 200 Employees
Headquarters location
Myrtle Beach, SC, US
Year founded
1978