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It Field Service Analyst Jobs (NOW HIRING)

Cascadia Services, LLC

IT Field Resource

Eagle, ID

$65K/yr

... Cascadia Services, we are committed to providing benefits that make a difference in your life ... Diagnose and resolve problems via thorough analysis and troubleshooting. Exercise discretion and ...

Withum

IT Service Analyst II

Los Angeles, CA · On-site

$65K - $70K/yr

Under the overall supervision of the Senior IT Services Manager, the Service Analyst II provides ... Associates degree in an IT related field or combination of education and technical training ...

Waste Connections

IT Field Tech

Knoxville, TN · On-site

$50K/yr

Waste Connections has an immediate opening for an IT Field Technician based in our Knoxville, TN ... Strong communication, customer service, and time management skills required. Essential Duties and ...

Shine Systems

Field Service Analyst

Watertown, NY · On-site

As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your responsibilities will include troubleshooting technical issues, developing new use cases, and working ...

SHINE Systems

Field Service Analyst

Charlottesville, VA · On-site

As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your responsibilities will include troubleshooting technical issues, developing new use cases, and working ...

SHINE Systems

Field Service Analyst

Portsmouth, VA · On-site

As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your responsibilities will include troubleshooting technical issues, developing new use cases, and working ...

Shine Systems

Field Service Analyst

Norfolk, VA · On-site

As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your responsibilities will include troubleshooting technical issues, developing new use cases, and working ...

TEKsystems

IT Field Services Technician

Carrollton, TX

$33 - $34/hr

IT Field Services Technician Location: Carrollton, TX (Onsite) Travel: Up to 80% travel, primarily ... Strong customer service and documentation skills * Ability to travel frequently and provide ...

TEKsystems

IT Field Services Technician

Carrollton, TX · On-site

$33 - $34/hr

IT Field Services Technician Location: Carrollton, TX (Onsite) Travel: Up to 80% travel, primarily ... Strong customer service and documentation skills * Ability to travel frequently and provide ...

Shine Systems

Field Service Analyst

Augusta, GA · On-site

As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your responsibilities will include troubleshooting technical issues, developing new use cases, and working ...

SHINE Systems

Field Service Analyst

Portsmouth, VA · On-site

As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your responsibilities will include troubleshooting technical issues, developing new use cases, and working ...

SHINE Systems

Field Service Analyst

Charlottesville, VA · On-site

As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your responsibilities will include troubleshooting technical issues, developing new use cases, and working ...

Whitewater Express Car Wash

IT Field Tech

Cincinnati, OH · On-site

$55K - $60K/yr

Service all IT systems; all POS Hardware/Software, Network infrastructure, Tunnel Controllers ... Serve as in-field tech support for IT Support team requiring advanced support or when unable to ...

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It Field Service Analyst information

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How much do it field service analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for it field service analyst in the United States is $24.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.12 per hour, depending on experience, location, and employer.

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IT Field Services Technician

Tampa, FL • On-site

Morgan & Morgan, P.A.
Legal Services • 1 - 5K employees
Learn more about Morgan & Morgan, P.A.external

Full-time

Medical, Dental, Retirement, PTO

Posted 9 days ago

Morgan & Morgan rating

6.7

Company rating: 6.7 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

Job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
Job Title: IT Field Services Technician
Location: Tampa, FL
Job Type: Full-time
Job Summary:
The IT Field Services Technician will be responsible for delivering white-glove support to employees in their office/region and across the firm's 6000+ employees nationwide. This role includes providing both in-person and remote support as well as maintaining, installing, and configuring all IT hardware within their assigned region. Additionally, the Technician will ensure that all IT-managed spaces, including conference rooms, printer stations, and IT storage areas, are organized, secure, and well-maintained. As the person responsible for one or more office sites, be aware and familiar with other systems and company groups to resolve or escalate office related issues.
This role also requires travel within the assigned region and, when necessary, to other firm locations to provide on-site support. The Technician will act as smart hands on-site for other IT towers and initiatives, assisting with deployments, troubleshooting, and implementations as needed.
This is a full-time, in-office position that requires a vehicle that is insured at all times.
Responsibilities:
  • Provide friendly, professional on-site support to users in their assigned region(s).
  • Create, monitor, track, schedule, update, and close tickets within SLA.
  • Act as a Tier 3 level agent responding to and resolving tickets escalated from the Service Delivery teams.
  • Proactive support of IT related projects, including coordination of all local technology solutions as the SME and the IT point of contact.
  • Collaborate with vendors to resolve issues as necessary.
  • Maintain, organize, and order stock of IT hardware within their region.
  • Establish and build relationships with local leadership and staff and seek solutions to improve their daily workflow.
  • Ensure proper cable management and organization of IT-managed spaces, including conference rooms, printer stations, and IT storage areas.
  • Regularly inspect and maintain the physical appearance of IT workspaces to ensure a neat, professional, and secure environment.
  • Implement and enforce best practices for IT equipment storage, labeling, and organization.
  • Ensure IT closets and storage areas are well-kept, accessible, and securely managed.
  • Travel within the assigned region and to other firm locations as needed to provide on-site support.
  • Act as smart hands on-site for other IT towers and initiatives, assisting with deployments, troubleshooting, and implementations.

Qualifications:
  • 2+ years of experience in an IT Service Desk or Field Services role.
  • Experience in Office 365 and Active Directory Services.
  • Basic understanding of networking and wiring configurations.
  • Preferred experience working with Freshservice, Salesforce, and Microsoft Office 365.
  • Ability to assist others with complex issues in a professional manner.
  • Strong ability to manage and prioritize incidents, requests, and tasks.
  • Strong problem analysis and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Highly resourceful, well-organized, dependable, efficient, and detail oriented.
  • Strong desire to learn and grow both IT and office support skills to deliver high-quality results for our clients and partners
  • Commitment to maintaining a professional and orderly IT work environment, ensuring IT-managed spaces are neat, secure, and well-maintained
  • Physical requirements include the ability to lift and carry up to 50 pounds, stand and walk for extended periods, bend, kneel, climb ladders, work in confined spaces, use hand tools, distinguish cable and wiring colors, and travel to firm locations as needed

Our insurance carriers require that our employees who drive for us to carry a minimum of $100,000 per occurrence, $300,000 aggregate for bodily injury, and $50,000 for property damage. You would need to meet these qualifications.
If you are customer-focused, technically adept, and thrive in a collaborative environment, we encourage you to apply for this exciting opportunity.
#LI-MB1
Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy
Here is a link to Morgan & Morgan's privacy policy.

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