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It Field Service Analyst Jobs in Renton, WA (NOW HIRING)

SHINE Systems

Field Service Analyst

Bremerton, WA · On-site

As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your responsibilities will include troubleshooting technical issues, developing new use cases, and working ...

SHINE Systems

Field Service Analyst

Bremerton, WA

As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your responsibilities will include troubleshooting technical issues, developing new use cases, and working ...

SHINE Systems

Field Service Analyst

Bremerton, WA · On-site

As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your responsibilities will include troubleshooting technical issues, developing new use cases, and working ...

Shine Systems

Field Service Analyst

Bremerton, WA

As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your responsibilities will include troubleshooting technical issues, developing new use cases, and working ...

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It Field Service Analyst information

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$13

$26

$44

How much do it field service analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for it field service analyst in Renton, WA is $26.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $29.80 per hour, depending on experience, location, and employer.

Field Service Analyst

Bremerton, WA • On-site

SHINE Systems
Business Management Consulting • 51 - 200 employees
Learn more about SHINE Systemsexternal

Full-time

Re-posted 10 days ago

Job description

Summary: SHINE Systems is seeking experienced operations and intelligence professionals skilled in using and training others on software (e.g. Gotham, Gaia, Foundry, etc.) to join our team. As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your responsibilities will include troubleshooting technical issues, developing new use cases, and working alongside analysts to solve unique and complex problems. This role may involve collaborating closely with users worldwide and providing direct feedback regarding software feature enhancements. Additionally, you will play a vital role in promoting collaboration across a global enterprise, ensuring continued success for our customers.
Job Requirements:

  • Hands-on experience with the software product, Gotham. You will be responsible for training and guiding users in its application and functionality.
  • Training experience (Classroom or Deskside)
  • Proficiency in troubleshooting technical issues
  • Strong understanding of DoD, Intelligence, or Law Enforcement missions
  • Interim Secret REQUIRED

Desired Qualifications:

  • Real world experience supporting intelligence or operations
  • Familiarity with Gaia or Foundry
  • Experience training other intelligence or operations software
  • Excellent communication skills
  • Travel independently, both CONUS and OCONUS, as required
  • Technical knowledge, including working familiarity with languages such as Python, Java or HTML.

SHINE Systems is an Equal Employment/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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