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It Field Service Analyst Jobs in Renton, WA (NOW HIRING)

ProSidian Consulting

ITSM IT Analyst I - WA

Seattle, WA · On-site

ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT ... Familiar with standard concepts, practices, and procedures within a particular field. Relies on ...

Microsoft

IT Auditor

Redmond, WA · On-site

$102K - $169K/yr

... cloud services, datacenter operations, infrastructure, cybersecurity, networking, software ... As an individual contributor, you will lead risk-based audits across planning, fieldwork, reporting ...

SecondTalent

IT Compliance Analyst

Seattle, WA · On-site

$250K - $400K/yr

Financial Services: Banks, investment firms, insurance companies requiring SOX, GLBA, and Basel III ... fields * Preferred Education: Master's degree in cybersecurity, law (JD), MBA with information ...

System One

EDMS IT Business Analyst

Bellevue, WA · Remote

$37 - $74/hr

Bachelor's degree in computer science or related field. * At least 5 years of IT business analyst ... services and workforce solutions across North America. We help clients get work done more ...

System One

EDMS IT Business Analyst

Bellevue, WA · Remote

$37 - $74/hr

Bachelor's degree in computer science or related field. * At least 5 years of IT business analyst ... services and workforce solutions across North America. We help clients get work done more ...

System One

EDMS IT Business Analyst

Bellevue, WA · Remote

$37 - $74/hr

Bachelor's degree in computer science or related field. * At least 5 years of IT business analyst ... services and workforce solutions across North America. We help clients get work done more ...

System One

EDMS IT Business Analyst

Bellevue, WA · Remote

$37 - $74/hr

Bachelor's degree in computer science or related field. * At least 5 years of IT business analyst ... services and workforce solutions across North America. We help clients get work done more ...

System One

EDMS IT Business Analyst

Bellevue, WA · Remote

$37 - $74/hr

Bachelor's degree in computer science or related field. * At least 5 years of IT business analyst ... services and workforce solutions across North America. We help clients get work done more ...

System One

EDMS IT Business Analyst

Bellevue, WA · Remote

$37 - $74/hr

Bachelor's degree in computer science or related field. * At least 5 years of IT business analyst ... services and workforce solutions across North America. We help clients get work done more ...

McLane Company

Field IT Support Technician

Seattle, WA · On-site

$29 - $31/hr

Join McLane as a Field IT Support Technician and play a critical role supporting restaurant and ... Support both restaurant and retail service operations with timely, highquality IT assistance

Vimly Benefit Solutions

IT Support Analyst II

Seattle, WA · On-site

$55K - $65K/yr

... service to both technical and non-technical users. Please note: This role is an onsite position ... BA/BS degree in computer engineering or a related field, OR equivalent work experience in ...

Vimly

IT Support Analyst II

Seattle, WA · On-site

$55K - $65K/yr

... service to both technical and non-technical users. Please note: This role is an onsite position ... BA/BS degree in computer engineering or a related field, OR equivalent work experience in ...

Vimly

IT Support Analyst II

Seattle, WA · On-site

$55K - $65K/yr

... service to both technical and non-technical users. Please note: This role is an onsite position ... BA/BS degree in computer engineering or a related field, OR equivalent work experience in ...

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Showing results 21-40

All JobsIt Field Service Analyst JobsIt Field Service Analyst Jobs in Renton, WA

It Field Service Analyst information

See Renton, WA salary details

$13

$26

$44

How much do it field service analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for it field service analyst in Renton, WA is $26.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $29.80 per hour, depending on experience, location, and employer.

Managed IT Services Field Technician

Seattle, WA • On-site

Pacific Office Automation
IT Services • 1 - 5K employees
Learn more about Pacific Office Automationexternal

$20 - $36.83/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Pacific Office Automation rating

7.0

Company rating: 7.0 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

Job description

About Pacific Office Automation
Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales and service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.
Why Join Our Team?
At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Our Managed IT Services (MITS) division is expanding rapidly, and we need talented field technicians to support our customers across the Seattle metropolitan area.
  • Long-term employment focus: we invest in training and certifications to keep you current with fast-changing technology
  • Career progression: opportunity to grow from entry-level support to senior technical leadership roles
  • Inclusive culture: all voices are heard, regardless of experience level or tenure
  • Field-based work: serve diverse customers with varying IT infrastructure across the Phoenix region

The Position
We are seeking a Managed IT Services Field Technician to join our growing field services team in Seattle, WA. This is a field-based position that combines technical problem-solving with direct customer engagement. You will be the face of Pacific Office Automation for our customers, providing onsite IT support across our service territory.
If you are a problem solver who is detail-oriented, capable of multi-tasking, and passionate about customer service, we want to talk to you! We welcome candidates at all experience levels�whether you're starting your IT career or bringing 3+ years of field technician expertise, we have the right role for you.
What You'll Do
As a Managed IT Services Field Technician, you will work on diverse customer environments and technology stacks. Typical responsibilities include:
  • Respond to onsite service requests for desktops, laptops, printers, and network infrastructure
  • Troubleshoot and diagnose IT issues across Windows, macOS, and multi-site networking environments
  • Support customers via phone, email, and ticketing systems to gather information and provide status updates
  • Work closely with our MITS Service Desk team, field leadership, and customers to resolve technical issues efficiently
  • Document troubleshooting steps, solutions, and outcomes in our ConnectWise ticketing system with clarity and accuracy
  • Meet Service Level Agreements (SLAs) by responding promptly, providing status updates, and resolving issues on the first visit whenever possible
  • Maintain professional communication and a strong customer service mindset during every site visit
  • Contribute to a collaborative, growing, and dynamic department with a focus on customer success
  • Perform onsite equipment handling and installation as needed (ability to lift/carry up to 50 lbs)
  • Identify opportunities for process improvements and share findings with the technical team

What We're Looking For
Required:
  • Strong problem-solving ability and a genuine passion for technical troubleshooting
  • Excellent written and oral communication skills
  • Ability to work in a fast-paced, customer-focused environment
  • Reliable transportation to service multiple customer locations across the Phoenix area
  • Willingness to learn and grow with new technologies

Preferred Qualifications:
  • Associates degree in IT, Computer Science, or related field
  • Prior experience in field IT support, desktop support, or Help Desk roles
  • Knowledge of networking concepts (VPN, routing, TCP/IP, network analysis tools)
  • Experience supporting Windows 10/11, Windows Server, or macOS environments
  • Familiarity with VOIP technology or IP telephony systems
  • IT certifications such as CompTIA A+, CompTIA Network+, Microsoft MD-102
  • Experience with ticketing systems and remote support tools

What We Offer
  • Competitive hourly wage: $20.00 � $36.83/hour (based on experience and role placement)
  • Comprehensive health benefits: Medical, Dental, Vision, and Life Insurance
  • Retirement plan: Matched 401(k)
  • Paid time off: PTO, Vacation, and Sick Leave
  • Flexible spending: FSA/HSA programs
  • Career development: Tuition reimbursement and certification support for continuous learning
  • Field-based work environment with company vehicle assignment
  • Collaborative team culture and mentorship opportunities

Work Environment & Travel
This position requires regular travel throughout the Phoenix metropolitan area to customer sites. You will work independently in the field with remote support from our MITS Service Desk and field leadership. Work is primarily onsite at customer locations, with occasional remote diagnostics or documentation work. Standard hours are Monday�Friday, with occasional after-hours support for emergencies.
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger.

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