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It Field Service Support Engineer Jobs (NOW HIRING)

TEKsystems

IT Field Support Engineer

Atlanta, GA

$45 - $55/hr

Overview We are seeking a hands-on IT Field Technician to provide onsite technical support across ... Support Google Workspace applications and services in an enterprise environment. * Diagnose and ...

New

POSRG

Project Coordinator IT Field Service

Wauconda, IL

$50K - $65K/yr

PROJECT COORDINATOR IT Field Service Department: POSRG Service Type: Full-Time Exempt POSITION ... Liaise with subcontractors and third-party service providers to support onsite dispatch * Serve as ...

Clayco

IT Field Engineer

Atlanta, GA · On-site

The Role We Want You For The IT Field Engineer provides advanced IT services to internal customers at Clayco jobsites across the country. Building on the Field Support Technician role, this position ...

Clayco

IT Field Engineer

Atlanta, GA · On-site

The Role We Want You For The IT Field Engineer provides advanced IT services to internal customers at Clayco jobsites across the country. Building on the Field Support Technician role, this position ...

Alleare Consulting

IT Support Engineer

Casa Grande, AZ · On-site

The IT Support Engineer will be a junior to mid-level (Field) IT Support Engineer. This role will ... PREFERENCES (familiarity with): · Fresh Service - Helpdesk software · Smart devices -iPhone /iPad ...

ID Tech Solutions

IT Support Engineer

Lakewood, NJ · On-site

$26 - $30/hr

We are a rapidly growing IT Managed Service Provider (MSP) company based in Lakewood NJ and ... Field incoming help requests from end users via telephone, email and work orders in a courteous ...

Houlihan Lokey, Inc

Support Engineer, IT

Dallas, TX · On-site

As a Service Support Engineer, you are a trusted technical partner and frontline problem-solver, providing high-quality IT support across all Houlihan Lokey applications, operating systems, and ...

Quevera LLC

IT Field Support Specialist

Columbia, MD · On-site

You'll collaborate with engineers, vendors, and business stakeholders to deliver reliable IT services while ensuring operational excellence and outstanding customer support. As an IT Field Support ...

Quevera LLC

IT Field Support Specialist

Columbia, MD · On-site

You'll collaborate with engineers, vendors, and business stakeholders to deliver reliable IT services while ensuring operational excellence and outstanding customer support. As an IT Field Support ...

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It Field Service Support Engineer information

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$36.5K

$71.2K

$105.5K

How much do it field service support engineer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for it field service support engineer in the United States is $71,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What does an IT Field Service Support Engineer do?

An IT Field Service Support Engineer is responsible for installing, maintaining, and troubleshooting hardware and software systems at client sites. They often diagnose technical issues, perform repairs, and ensure systems operate efficiently, typically working on-site and using tools like remote support software. Strong technical knowledge, customer service skills, and relevant certifications are important for this role.

What cities are hiring for It Field Service Support Engineer jobs?

Cities with the most It Field Service Support Engineer job openings:

What are popular job titles related to It Field Service Support Engineer jobs?

For It Field Service Support Engineer jobs, the most frequently searched job titles are:

IT Field Service Support

West Roxbury, MA • On-site

Noblesoft Technologies
Software Development • 51 - 200 employees
Learn more about Noblesoft Technologiesexternal

Contractor

Re-posted 24 days ago

Job description

Job Title:  IT Field Service Support

Location: West Roxbury, MA 02132

Mode : Contract (6+ Months) – Onsite

Job responsibilities:

  • Ability to travel to remote locations
  • Have own vehicle to drive to different locations and support end Users / Mileage will be reimbursed.
  • Will be available on call support during weekends/ holidays as per request.
  • You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. 
  • Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. 
  • Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.
  • Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs.
  • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Desk equipment, Cabling, Comms patching, Printers, MFDs, and basic network connectivity.
  • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement
  • Customer ticketing is worked upon to ensure the timely delivery of service, along with regular, professions, users facing updates
  • To provide infrastructure administration functions
  • Providing on-site cover as part of a shift arrangement
  • Support inline with contracted business working hours
  • Provide site support in remote offices when required
  • Troubleshooting and resolving software issues; OS Imaging/reimaging and associated systems administration activities
  • Taking ownership of issues through to resolution on all appropriate requests 
  • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information
  • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service
  • Providing daily ticket updates to ensure users are fully updated on updates
  • Move equipment associated with service requests, inline with health and safety guidelines
  • Performing asset inventory activities as needed
  • End user training and guidance on the use of hardware and software
  • Recommends and / or performs upgrades to end user devices
  • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork 
  • Performs other duties as assigned

Skills Required:

  • Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc. 
  • Strong technical skills in Microsoft Windows 11 (including legacy versions), Office 365, Teams, Google, Service Now and other well-known applications  
  • Administration experience of Azure, Intune, MS Active Directory users & groups, policies and management concepts
  • Effective communication in English and/or local language
  • Basic known workings of LAN technologies and hardware
  • Ability to support technically video conferencing equipment