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It End User Support Jobs in Oregon (NOW HIRING)

MetroSys, Inc.

IT Support Technician

Eugene, OR · On-site

$21.50 - $29.75/hr

This role is responsible for supporting end users and common IT systems across hospital and clinic ... user account support, password resets, and access-related requests. • Document incidents ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

This role is responsible for supporting end users, workstations, printers, peripherals, and common ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

This role is responsible for supporting end users, workstations, printers, peripherals, and common ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

This role is responsible for supporting end users, workstations, printers, peripherals, and common ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

This role is responsible for supporting end users, workstations, printers, peripherals, and common ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

This role is responsible for supporting end users, workstations, printers, peripherals, and common ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

This role is responsible for supporting end users, workstations, printers, peripherals, and common ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

This role is responsible for supporting end users, workstations, printers, peripherals, and common ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

This role is responsible for supporting end users, workstations, printers, peripherals, and common ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

This role is responsible for supporting end users, workstations, printers, peripherals, and common ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

This role is responsible for supporting end users, workstations, printers, peripherals, and common ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

This role is responsible for supporting end users, workstations, printers, peripherals, and common ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

This role is responsible for supporting end users, workstations, printers, peripherals, and common ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

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Showing results 41-60

All JobsIt End User Support JobsIt End User Support Jobs in Oregon

It End User Support information

See Oregon salary details

$10

$29

$47

How much do it end user support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for it end user support in Oregon is $29.06, according to ZipRecruiter salary data. Most workers in this role earn between $22.88 and $34.04 per hour, depending on experience, location, and employer.

What is an IT End User Support?

An IT End User Support job involves providing technical assistance to users experiencing hardware, software, or network issues. Responsibilities include troubleshooting problems, installing and configuring systems, and ensuring optimal performance of IT resources. Support can be offered in person, remotely, or via phone and email. This role is essential in maintaining productivity by resolving technical issues efficiently.

What does an IT End User Support do?

IT End User Support professionals spend their days assisting colleagues or clients with hardware, software, and connectivity issues, either remotely or in person. Typical tasks include troubleshooting computer problems, setting up new user accounts, installing software, and managing peripherals like printers. You may also work on documenting solutions, escalating complex issues to higher-level IT staff, and providing basic training to end users. Most support specialists collaborate closely with other IT team members and communicate frequently with users to ensure their technical needs are met. This role is dynamic and requires balancing multiple requests while maintaining a positive customer service focus.

What are the key skills and qualifications needed to thrive in the IT End User Support position, and why are they important?

To thrive as an IT End User Support professional, you need strong problem-solving abilities, technical knowledge of computer hardware and software, and typically a degree or certification in Information Technology or a related field. Familiarity with help desk ticketing systems, remote support tools, Windows and Mac OS environments, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are common requirements. Excellent communication, patience, and the ability to explain technical information clearly are standout soft skills in this role. These competencies are vital for resolving user issues efficiently, ensuring smooth technology operations, and maintaining high levels of workplace productivity.

Is IT End User Support still in demand?

IT End User Support remains in high demand as organizations continue to rely on technology and require assistance with hardware, software, and network issues. Professionals in this role with skills in troubleshooting, remote support tools, and certifications like CompTIA A+ are often sought after, especially in environments with ongoing digital transformation and remote work arrangements.

What are popular job titles related to It End User Support jobs in Oregon?

For It End User Support jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching It End User Support jobs in Oregon look for?

The top searched job categories for It End User Support jobs in Oregon are:

It End User Support jobs near you
Infographic showing various It End User Support job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $60,447 per year, or $29.1 per hour.

IT Support Technician

Geffen Mesher and Company

Portland, OR • On-site

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Key responsibilities

  • Serve as the primary point of contact for employee technology support, providing first-line technical assistance and ensuring timely resolution or escalation of Help Desk requests.

  • Manage the Help Desk ticketing system, ensuring requests are properly assigned, prioritized, documented, and resolved within established service expectations.

  • Troubleshoot and resolve hardware, software, mobile device, printing, Microsoft 365, email, VPN, and network connectivity issues.

Job description

Job Type
Full-time
Description
GMCO is seeking an IT Support Technician to join our team. This role serves as a key member of the Information Technology team, providing front-line technical support and delivering exceptional service to employees across the firm.
As the primary point of contact for Help Desk support, the IT Support Technician resolves technical issues, manages support requests, deploys hardware and software, and helps maintain a reliable and productive technology environment. The ideal candidate is customer-focused, eager to learn, and motivated to grow their technical skills while contributing to the success of the firm.
Work Environment: This position follows a hybrid work arrangement, requiring a minimum of three days per week in our downtown Portland office. Team members participate in a rotating support schedule that may occasionally require evening or weekend availability to help ensure consistent technology support for the firm.
What you'll be doing
  • Serve as the primary point of contact for employee technology support, providing first-line technical assistance, delivering exceptional customer service, and ensuring timely resolution or escalation of Help Desk requests.
  • Manage the Help Desk ticketing system, ensuring requests are properly assigned, prioritized, documented, and resolved within established service expectations.
  • Troubleshoot and resolve hardware, software, mobile device, printing, Microsoft 365, email, VPN, and network connectivity issues.
  • Install, configure, deploy, and maintain workstations, laptops, peripheral equipment, software applications, and mobile devices.
  • Support user onboarding and offboarding activities, including account setup, access management, equipment deployment, and user training.
  • Assist with user account administration, including account creation, password resets, access requests, and related technology support activities.
  • Maintain accurate documentation of support requests, issue resolutions, system changes, and technology assets.
  • Collaborate with internal technology team members and external vendors to escalate and resolve complex technical issues.
  • Assist with technology projects, equipment refreshes, system upgrades, and continuous process improvement initiatives.
  • Stay current on firm technology, emerging technologies, and security best practices to support a reliable and productive technology environment.
  • Perform other duties and special projects as assigned while demonstrating flexibility and adaptability to changing business needs.

Requirements
What makes you a fit
  • Experience: 0-2 years of IT support, Help Desk, technical support, customer service, or related experience.
  • Education: Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; or an equivalent combination of education, training, and experience.
  • Technical Aptitude: Basic understanding of Microsoft 365 applications, Windows operating systems, computer hardware, mobile devices, printers, and common business technologies, with a strong desire to learn and grow technical skills.
  • Customer Service: Passion for delivering exceptional customer service and creating a positive technology experience for end users.
  • Communication: Strong verbal and written communication skills with the ability to explain technical concepts clearly and effectively to individuals with varying levels of technical expertise.
  • Problem Solving: Demonstrated ability to learn quickly, troubleshoot issues, think critically, and approach challenges with a solutions-oriented mindset.
  • Organization & Adaptability: Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
  • Collaboration: Self-motivated and dependable with the ability to work independently while contributing positively to a collaborative team environment.
  • Preferred Qualifications:

o Familiarity with Active Directory, including user account administration and password management.
o Exposure to networking concepts, VPN connectivity, DNS, DHCP, or other core IT infrastructure technologies.
o Familiarity with Okta or other Identity and Access Management (IAM) solutions.
o Experience working in a CPA firm, accounting firm, or other professional services environment.
o Microsoft, CompTIA, or other relevant industry certifications.
o Experience supporting hybrid and remote work environments.
Compensation & Benefits
At Geffen Mesher, we value transparency and equity in compensation. The compensation offered for this position will be based on a variety of factors including, but not limited to: years of relevant experience, unique or specialized skill sets, education, licensure, and internal equity. The estimated salary range for this position is $50,000-$55,000.
Additional Benefits Include
  • 401k with a 3% employer contribution
  • Discretionary profit sharing of up to 4.5% annually
  • Medical, dental, and vision insurance. We cover 100% of the individual medical premium!
  • Generous PTO, plus 12 Paid Holidays, 8 hours of Volunteer Time and Paid Parental Leave
  • Hybrid work options and flexible working hours in the summer
  • Parking and Transit Reimbursement
  • Flexible Spending Accounts
  • On-site gym and locker room
  • Incentive plan for sales leads
  • Generous Employee Referral Program

Company Overview
Geffen Mesher and Company, PC (GMCO) proudly stands as one of Portland's foremost locally owned accounting firms, with a distinguished history of over 90 years dedicated to serving clients throughout the Northwest. We owe our enduring success to our client-centric ethos and unwavering commitment to our team members. We provide a full suite of professional services, including Accounting, Assurance, Business Consulting, Business Valuation, Data and Analytics, Litigation Support, Family Office, Transaction Services, and full-service Tax planning, spanning several industries.
At GMCO, we believe in fostering strong, lasting partnerships with our clients, and we do the same for our team members. We are a large firm with a small firm feel. Our shareholders are humble, down-to-earth humans who hire and support motivated and resourceful people and provide opportunities to lead successful personal and professional lives. We provide ample growth opportunities whether you are starting as an intern, or you are a seasoned manager.
Geffen Mesher is committed equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status or any other characteristic protected by law. We are committed to providing access, equal opportunity, and reasonable accommodation for people with disabilities.
To protect the interests of all parties, Geffen Mesher will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to the Firm, including unsolicited resumes sent to the Firm mailing address, fax machine or email address, directly to the Firm's employees, or to the Firm's resume database will be considered property of Geffen Mesher. The Firm will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The Firm will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This also includes partial resumes, candidate profiles, and candidate details or information.
Salary Description
$50,000 - $55,000

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