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It Desktop Support Intern Jobs (NOW HIRING)

Ametek

IT Support Intern

Peabody, MA · On-site

$16.75 - $22.25/hr

The IT Support Intern assists the Information Technology department with daily operational and ... End-User Support * Assist with basic desktop, laptop, and peripheral support. * Prepare, configure ...

F2Onsite

IT Desktop Support Technician

Plymouth, MN · On-site

$23 - $25/hr

Follow company policies, security procedures, and IT support standards. Qualifications 1-3 years of desktop support, help desk, or field technician experience preferred. Experience supporting Windows ...

Cordova

Desktop Support Technician

Omaha, NE · On-site

$19.25 - $24.75/hr

IT Desktop Support Technician At the direction of the IT Desktop Support Supervisor, this role assists with the implementation, support, disposal, and inventory of desktops and desktop software for ...

TEKsystems

IT Desktop Support Technician

Ann Arbor, MI

$19 - $22/hr

This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...

TEKsystems

IT Desktop Support Technician

Lansing, MI · On-site

$22/hr

This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...

Onit, Inc

IT Desktop Support Technician

Queensbury, NY · On-site

$60K - $62K/yr

We are seeking a Desktop Support Technician to join our team! You will resolve computer-related ... Previous experience in IT, customer service, or other related fields * Ability to build rapport ...

TEKsystems

IT Desktop Support Technician

Ann Arbor, MI · On-site

$19 - $22/hr

This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...

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It Desktop Support Intern information

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How much do it desktop support intern jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for it desktop support intern in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What does an IT desktop support intern do?

An IT Desktop Support Intern assists in providing technical support to end-users within an organization. Typical responsibilities include troubleshooting hardware and software issues, setting up computers and peripheral devices, and helping maintain IT documentation. Interns often work under the supervision of senior IT staff and gain hands-on experience with common support tasks, ticketing systems, and customer service. This role is a great entry point for students or recent graduates interested in pursuing a career in IT support.

What are the key skills and qualifications needed to thrive as an IT desktop support intern?

To thrive as an IT Desktop Support Intern, you need a foundational understanding of computer hardware, operating systems, and troubleshooting, often supported by coursework or certifications in IT fundamentals. Familiarity with ticketing systems, remote desktop tools, and platforms like Windows, macOS, and Active Directory is typically expected. Strong communication, problem-solving, and a customer-service mindset help you address user issues effectively and learn quickly in a dynamic environment. These skills ensure efficient technical support, minimize downtime, and contribute to positive user experiences within an organization.

What are some common challenges faced by IT desktop support interns, and how can they effectively address them?

IT Desktop Support Interns often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To address these challenges, interns should proactively document solutions, ask clarifying questions when a problem is unclear, and prioritize tasks based on urgency. Building strong communication skills and seeking guidance from experienced team members can also help interns gain confidence and improve their problem-solving abilities.

What is the difference between It Desktop Support Intern vs It Help Desk Technician?

AspectIt Desktop Support InternIt Help Desk Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in corporate or IT departmentsHelp desk or support center, assisting end-users
Employer & Industry UsageEntry-level role in IT departments across industriesFull-time support role in various organizations
Common Search & ComparisonOften searched by students or entry-level job seekersCompared for career advancement or skill development

The main difference between an It Desktop Support Intern and an It Help Desk Technician lies in experience and responsibilities. Interns are typically in training, gaining foundational skills, while Help Desk Technicians are full-time professionals providing ongoing support. Both roles serve as entry points into IT support careers, with the technician role offering more responsibility and independence.

What cities are hiring for It Desktop Support Intern jobs?

Cities with the most It Desktop Support Intern job openings:

What states have the most It Desktop Support Intern jobs?

States with the most job openings for It Desktop Support Intern jobs include:

What are popular job titles related to It Desktop Support Intern jobs?

For It Desktop Support Intern jobs, the most frequently searched job titles are:

Infographic showing various It Desktop Support Intern job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $36,265 per year, or $17.4 per hour.

IT Support Intern

Peabody, MA • On-site

Ametek
Manufacturing • 10K+ employees
Learn more about Ametekexternal

$16.75 - $22.25/hr

Internship

Re-posted 5 days ago

AMETEK rating

7.5

Company rating: 7.5 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

93rd of 162 rated electronics manufacturers

Job description

The IT Support Intern assists the Information Technology department with daily operational and technical support activities while gaining practical experience in enterprise IT operations. Working under the guidance of experienced IT professionals, the intern provides basic end-user support, prepares and deploys computing equipment, assists with IT asset management, supports infrastructure organization projects, and performs entry-level technical and administrative tasks.
This internship is designed to provide hands-on experience in enterprise IT support, infrastructure operations, customer service, cybersecurity awareness, documentation, and technology lifecycle management while developing foundational technical and professional skills.
The primary purpose of this internship is to support the daily operations of the Information Technology department while providing the intern with practical experience in enterprise IT. The intern will assist with routine support activities, equipment preparation, asset management, documentation, and infrastructure organization under the supervision of experienced IT personnel.
Primary Responsibilities:
End-User Support
  • Assist with basic desktop, laptop, and peripheral support.
  • Prepare, configure, provision, and deploy computers using approved organizational procedures.
  • Install approved hardware, software, and peripheral devices following documented procedures.
  • Assist with workstation setup for new employees.
  • Help relocate computers, monitors, docking stations, printers, and related equipment.
  • Perform basic troubleshooting under the supervision of IT staff.
  • Escalate technical issues requiring advanced support.
  • Provide courteous and professional customer service to end users.

Asset Management
  • Inventory computers, monitors, printers, and other IT equipment.
  • Label and organize IT assets.
  • Update asset inventories and equipment records.
  • Assist with equipment deployment, redeployment, storage, and retirement activities.
  • Prepare retired equipment for secure disposal or recycling in accordance with company procedures.
  • Help maintain organized IT storage areas and spare equipment inventories.

Infrastructure Support
  • Assist with organizing network closets, server rooms, equipment storage areas, and IT workspaces under the supervision of authorized IT personnel.
  • Label network cables, patch panels, racks, and equipment.
  • Support approved cable-management activities to improve organization and documentation.
  • Assist with documenting infrastructure layouts and equipment inventories.
  • Help install and organize approved IT equipment under supervision.
  • Do not disconnect, relocate, terminate, or modify active network or electrical connections unless specifically trained, authorized, and supervised.

Administrative Support
  • Update technical documentation.
  • Assist with maintaining equipment inventories.
  • Help create and update standard operating procedures.
  • Organize technical documentation and support materials.
  • Assist with software license, warranty, and maintenance records.
  • Perform administrative tasks supporting the IT department.

Project Support
  • Participate in technology deployment and equipment refresh projects.
  • Assist with office moves and workstation installations.
  • Support infrastructure organization initiatives.
  • Help prepare equipment for technology upgrades.
  • Complete project tasks assigned by senior IT staff.
  • Participate in continuous improvement initiatives within the IT department.

Cybersecurity and Compliance
Follow all organizational cybersecurity policies and procedures.
  • Protect confidential company information and technology assets.
  • Handle IT equipment in accordance with company security requirements.
  • Report suspected security concerns or policy violations to supervising staff.
  • Complete required cybersecurity and compliance training.
  • Perform assigned work in accordance with established IT policies and change management procedures.

Learning Objectives
Throughout the internship, the individual will gain practical experience in:
  • Enterprise desktop and endpoint support
  • Computer deployment and provisioning
  • IT asset management
  • Basic networking concepts
  • Infrastructure organization
  • Technical documentation
  • IT service management processes
  • Enterprise cybersecurity practices
  • Customer service in a corporate IT environment
  • Technology project participation

Decision-Making Authority
The IT Support Intern performs assigned work under the direction of experienced IT personnel.
The intern will not independently:
  • Perform production server administration.
  • Configure or modify production network infrastructure.
  • Administer privileged user accounts.
  • Implement production system changes.
  • Modify cybersecurity controls.
  • Approve technology purchases.
  • Perform high-risk technical activities without authorization and supervision.

Required Qualifications:
  • Currently pursuing or recently completed an Associate's degree, Bachelor's degree, technical certificate, or comparable training in Information Technology, Computer Science, Information Systems, Cybersecurity, Computer Engineering, or a related field.
  • Basic understanding of computer hardware, operating systems, and common desktop software.
  • Familiarity with fundamental networking concepts is desirable.
  • Strong customer service and communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to follow documented procedures and technical instructions.
  • Ability to work independently on assigned tasks while seeking guidance when appropriate.
  • Ability to safely handle and move typical computer equipment and peripherals, with assistance when required.

Preferred Qualifications:
  • Completion of introductory coursework in information technology or computer science.
  • Previous customer service, technical support, or computer repair experience.
  • Experience assembling, upgrading, or troubleshooting personal computers.
  • Familiarity with printers, peripherals, and endpoint devices.
  • Basic understanding of networking concepts, structured cabling, and wireless connectivity.
  • Experience using standard office productivity applications.
  • Entry-level technical certifications such as CompTIA Tech+, CompTIA A+, or comparable foundational certifications are desirable but not required.

Core Competencies:
  • Customer Service
  • Professionalism
  • Technical Curiosity
  • Willingness to Learn
  • Teamwork
  • Accountability
  • Organization
  • Communication
  • Attention to Detail
  • Problem Solving
  • Adaptability

Performance Expectations:
Performance will be evaluated based on:
  • Quality and timeliness of assigned work.
  • Reliability and professionalism.
  • Accuracy of asset inventory and documentation.
  • Quality of workstation preparation and equipment deployment.
  • Customer service and communication.
  • Willingness to learn new technical skills.
  • Compliance with organizational policies and security requirements.
  • Contribution to team projects and operational initiatives.

Work Environment:
  • Primarily office-based with regular work in technical workspaces, equipment rooms, and network closets.
  • Occasional lifting and movement of computer equipment and peripherals may be required.
  • Standing, bending, and working under desks or around equipment may occasionally be necessary.
  • Travel between company locations may occasionally be required.

Compensation
Employee Type: Hourly
Currency: USD
Salary Minimum: 50,000
Salary Maximum: 60,000
Incentive: No
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.
For more information on AMETEK's competitive benefits, please click here.
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion.
AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK is a component of the S&P 500. Visit https://www.ametek.com/careers for more information.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.

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