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It Desktop Support Intern Jobs in Indiana (NOW HIRING)

Deaconess

Desktop Support III

Evansville, IN · On-site

$24.11 - $33.75/hr

Help Keep Technology Running So Care Teams Can Focus on Patients We are seeking an experienced Desktop Support III to join our Information Technology team. In this role, you will provide advanced ...

TEKsystems

Desktop Support

Westfield, IN · On-site

$22 - $24/hr

IT Support Technician (Level 1)Position Summary We are seeking an entry-level IT Support Technician to provide desktop and technical support for end users in both corporate and operational ...

TEKsystems

Desktop Support

Westfield, IN

$22 - $24/hr

IT Support Technician (Level 1)Position Summary We are seeking an entry-level IT Support Technician to provide desktop and technical support for end users in both corporate and operational ...

Artech Information System LLC

DESKTOP SUPPORT

Hammond, IN · On-site

$19.50 - $24.75/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Distributed Client Services Location: Hammond,IN Duration:1+ year ...

BCforward

Desktop Support

Indianapolis, IN · On-site

$14.14/hr

Company Description About BCforward BCforward began as an IT business solutions and staffing firm ... Desktop Support Long Term Contract Indianapolis IN 46256 Min Wages: $14.14 A+ Certification ...

Beacon Hill

Desktop Support II

Brownsburg, IN · On-site

This desktop support specialist will support day-to-day endpoint, mobility, and productivity ... Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world ...

TEKsystems

Desktop Support Analyst

Whitestown, IN · On-site

$22 - $25/hr

Associate degree in Information Technology or a related field preferred, or equivalent combination of education and experience. * Experience supporting enterprise desktop environments and end-user ...

EXOS

Desktop Support Technician

Indianapolis, IN · On-site

$19.25 - $24.50/hr

Overview We are seeking a hands-on Help Desk / Desktop Support Specialist to join our IT team as an embedded resource supporting end users across the organization. This role is ideal for a self ...

Omega Solutions, Inc.

Desktop Support

Indianapolis, IN · On-site

$17.75 - $22.50/hr

Omega Solutions, Inc. is seeking a Desktop Support Analyst for a 10-month contract in Indianapolis ... Omega was incorporated in 2007 in the State of California to offer high end IT Solutions ranging ...

TEKsystems

Desktop Support Analyst

Whitestown, IN

$22 - $25/hr

Associate degree in Information Technology or a related field preferred, or equivalent combination of education and experience. * Experience supporting enterprise desktop environments and end-user ...

Dmainc

IT Support Intern - Summer 2027

Indianapolis, IN · Hybrid

$14.25 - $19/hr

... Associate Support Analyst Intern will gain experience in account lockouts, password resets ... Information Systems, Technology, or related field Proficient in Microsoft Windows 7 and Office ...

Dmainc

IT Support Intern - Spring 2027

Indianapolis, IN · Hybrid

$14.25 - $19/hr

... Associate Support Analyst Intern will gain experience in account lockouts, password resets ... Information Systems, Technology, or related field Proficient in Microsoft Windows 7 and Office ...

Noblesoft Technologies

Desktop Support

Anderson, IN · On-site

$17.50 - $22.25/hr

Desktop support Technician Location : Anderson, IN 46016(onsite) Job type: Contract About Job role ... Provide IT support for disaster recovery and immediate response in the event of emergency ...

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It Desktop Support Intern information

What does an IT desktop support intern do?

An IT Desktop Support Intern assists in providing technical support to end-users within an organization. Typical responsibilities include troubleshooting hardware and software issues, setting up computers and peripheral devices, and helping maintain IT documentation. Interns often work under the supervision of senior IT staff and gain hands-on experience with common support tasks, ticketing systems, and customer service. This role is a great entry point for students or recent graduates interested in pursuing a career in IT support.

What are the key skills and qualifications needed to thrive as an IT desktop support intern?

To thrive as an IT Desktop Support Intern, you need a foundational understanding of computer hardware, operating systems, and troubleshooting, often supported by coursework or certifications in IT fundamentals. Familiarity with ticketing systems, remote desktop tools, and platforms like Windows, macOS, and Active Directory is typically expected. Strong communication, problem-solving, and a customer-service mindset help you address user issues effectively and learn quickly in a dynamic environment. These skills ensure efficient technical support, minimize downtime, and contribute to positive user experiences within an organization.

What are some common challenges faced by IT desktop support interns, and how can they effectively address them?

IT Desktop Support Interns often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To address these challenges, interns should proactively document solutions, ask clarifying questions when a problem is unclear, and prioritize tasks based on urgency. Building strong communication skills and seeking guidance from experienced team members can also help interns gain confidence and improve their problem-solving abilities.

What is the difference between It Desktop Support Intern vs It Help Desk Technician?

AspectIt Desktop Support InternIt Help Desk Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in corporate or IT departmentsHelp desk or support center, assisting end-users
Employer & Industry UsageEntry-level role in IT departments across industriesFull-time support role in various organizations
Common Search & ComparisonOften searched by students or entry-level job seekersCompared for career advancement or skill development

The main difference between an It Desktop Support Intern and an It Help Desk Technician lies in experience and responsibilities. Interns are typically in training, gaining foundational skills, while Help Desk Technicians are full-time professionals providing ongoing support. Both roles serve as entry points into IT support careers, with the technician role offering more responsibility and independence.

What cities in Indiana are hiring for It Desktop Support Intern jobs?

Cities in Indiana with the most It Desktop Support Intern job openings:

IT Desktop Support Service Technician

Columbus, IN • On-site

The AME Group
IT Services • 201 - 500 employees
Learn more about The AME Groupexternal

$45K - $55K/yr

Full-time

Posted 8 days ago

Job description

Description

Welcome to The AME Group - Where People Power Progress
At The AME Group, every employee helps define who we are. For over 40 years, we've built a thriving, people-first culture rooted in innovation, collaboration, and purpose. As one of the nation's leading Managed IT Service Providers, we empower businesses through technology while investing in the growth and well-being of our team. With a commitment to shared success, and continuous learning, we don't just adapt to change - we drive it. Join a company where your voice matters, your work makes an impact, and your future is a shared journey.



What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and supportive work environment.


Position Summary

The IT Technician is responsible for diagnosing, troubleshooting, and resolving hardware, software, and network issues for Windows-based computers and servers. This role provides on-site and remote technical support to clients, ensuring systems remain secure, reliable, and operating at peak performance.



Key Responsibilities

  • Diagnose and repair Windows desktops, laptops, and servers (Windows Server 2016/2019/2022/2025)
  • Perform routine maintenance including updates, patching, and system health checks
  • Troubleshoot network connectivity, Active Directory, and Microsoft 365 issues
  • Respond to support tickets and provide timely resolution to end-user issues
  • Install, configure, and deploy hardware, software, and peripherals
  • Document all service activity, solutions, and client interactions in the ticketing and documentation systems
  • Assist with onboarding/offboarding of users and devices
  • Support cybersecurity best practices including endpoint protection and patch management

Requirements

Location: Columbus, Bloomington, client sites
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Employment Type: Full-time
Availability: Immediate


What We Are Looking For:

  • 1+ years of experience in IT support or a similar technical role
  • Strong working knowledge of Windows 11 and Windows Server environments
  • Familiarity with Active Directory, DNS, DHCP, and Group Policy
  • Basic networking knowledge (TCP/IP, VPNs, switches, routers)
  • Excellent problem-solving and customer service skills
  • Valid driver's license and ability to travel to client sites

Preferred:

  • CompTIA A+, Network+, or Microsoft certification
  • Experience with Microsoft 365 administration
  • Familiarity with remote support tools and PSA/RMM platforms
  • PowerShell scripting experience

Physical Requirements

  • Ability to lift and move computer equipment up to 50 lbs
  • Reliable transportation for on-site client visits

Salary

Based on experience and training 


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