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It Desktop Support Intern Jobs in Indiana (NOW HIRING)

Slate Auto

Plant IT Service Desk Supervisor

Warsaw, IN · On-site

$62K - $94K/yr

WHO WE ARE LOOKING FOR The IT Service Desk Supervisor is responsible to supervise a team of IT Desktop Support Technicians while staying deeply involved in frontline support yourself. You'll be the ...

Recar

Plant IT Service Desk Supervisor

Warsaw, IN · On-site

$62K - $94K/yr

The IT Service Desk Supervisor is responsible to supervise a team of IT Desktop Support Technicians while staying deeply involved in frontline support yourself. You'll be the local face of IT for the ...

Slate Auto

Plant IT Service Desk Supervisor

Warsaw, IN · On-site

$62K - $94K/yr

The IT Service Desk Supervisor is responsible to supervise a team of IT Desktop Support Technicians while staying deeply involved in frontline support yourself. You'll be the local face of IT for the ...

TEKsystems

IT Site Support Specialist

Franklin, IN

$20 - $25/hr

Top Skills' Details 4-5 years of experience of hands-on desktop support in an enterprise ... About the role The IT Support Specialist is a key player in delivering standard solutions that ...

TEKsystems

IT Site Support Specialist

Franklin, IN · On-site

Top Skills' Details 4-5 years of experience of hands-on desktop support in an enterprise ... About the role The IT Support Specialist is a key player in delivering standard solutions that ...

TEKsystems

Desktop Support

Westfield, IN · On-site

$22 - $24/hr

Team-oriented attitude with a willingness to learn new technologies. Job Type & Location This is a ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...

TEKsystems

Desktop Support

Westfield, IN · On-site

$22 - $24/hr

Team-oriented attitude with a willingness to learn new technologies. Job Type & Location This is a ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...

TEKsystems

Desktop Support

Westfield, IN

$22 - $24/hr

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...

TEKsystems

Desktop Support

Westfield, IN · On-site

$22 - $24/hr

Team-oriented attitude with a willingness to learn new technologies. Experience Level Entry Level ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...

TEKsystems

Desktop Support

Westfield, IN

$22 - $24/hr

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...

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Showing results 41-60

All JobsIt Desktop Support Intern JobsIt Desktop Support Intern Jobs in Indiana

It Desktop Support Intern information

What does an IT desktop support intern do?

An IT Desktop Support Intern assists in providing technical support to end-users within an organization. Typical responsibilities include troubleshooting hardware and software issues, setting up computers and peripheral devices, and helping maintain IT documentation. Interns often work under the supervision of senior IT staff and gain hands-on experience with common support tasks, ticketing systems, and customer service. This role is a great entry point for students or recent graduates interested in pursuing a career in IT support.

What are the key skills and qualifications needed to thrive as an IT desktop support intern?

To thrive as an IT Desktop Support Intern, you need a foundational understanding of computer hardware, operating systems, and troubleshooting, often supported by coursework or certifications in IT fundamentals. Familiarity with ticketing systems, remote desktop tools, and platforms like Windows, macOS, and Active Directory is typically expected. Strong communication, problem-solving, and a customer-service mindset help you address user issues effectively and learn quickly in a dynamic environment. These skills ensure efficient technical support, minimize downtime, and contribute to positive user experiences within an organization.

What are some common challenges faced by IT desktop support interns, and how can they effectively address them?

IT Desktop Support Interns often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To address these challenges, interns should proactively document solutions, ask clarifying questions when a problem is unclear, and prioritize tasks based on urgency. Building strong communication skills and seeking guidance from experienced team members can also help interns gain confidence and improve their problem-solving abilities.

What is the difference between It Desktop Support Intern vs It Help Desk Technician?

AspectIt Desktop Support InternIt Help Desk Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in corporate or IT departmentsHelp desk or support center, assisting end-users
Employer & Industry UsageEntry-level role in IT departments across industriesFull-time support role in various organizations
Common Search & ComparisonOften searched by students or entry-level job seekersCompared for career advancement or skill development

The main difference between an It Desktop Support Intern and an It Help Desk Technician lies in experience and responsibilities. Interns are typically in training, gaining foundational skills, while Help Desk Technicians are full-time professionals providing ongoing support. Both roles serve as entry points into IT support careers, with the technician role offering more responsibility and independence.

What cities in Indiana are hiring for It Desktop Support Intern jobs?

Cities in Indiana with the most It Desktop Support Intern job openings:

Desktop Support Technician

Griffith, IN • On-site

Griffith Public School District
See more jobs at Griffith Public School Districtexternal

$22/hr

Full-time

Re-posted 28 days ago

Job description

Position Type:
Technology/Computer Technician
Date Posted:
5/15/2026
Location:
Griffith School District
Date Available:
August 2026
Position Summary
The Desktop Support Technician provides technical support and troubleshooting services for district staff technology devices and related systems. This position is responsible for diagnosing, repairing, maintaining, and supporting Windows and Apple computers, peripherals, software applications, printers, and related technology used throughout the district.
The Desktop Support Technician works directly with staff to resolve technology issues in a timely, professional, and customer-service-oriented manner to minimize disruptions to teaching, learning, and district operations.
Essential Duties and Responsibilities
Technical Support
  • Provide on-site and remote technical support for district staff computers and related technology equipment.
  • Troubleshoot and resolve hardware, software, connectivity, printing, and account-related issues.
  • Support both Windows and Apple operating systems and devices.
  • Install, configure, maintain, and update desktop and laptop computers.
  • Diagnose equipment failures and coordinate repairs or replacements as necessary.
  • Set up and deploy computers, monitors, docking stations, printers, and related peripherals.
  • Assist staff with technology-related questions and operational issues.

Device & Systems Support
  • Assist with imaging, deployment, inventory, and lifecycle management of district technology devices.
  • Maintain accurate records of equipment assignments, repairs, and replacements.
  • Assist with software installations, updates, and user account support as directed.
  • Ensure devices comply with district technology and cybersecurity standards.
  • Assist with troubleshooting network connectivity and related technology issues.

Customer Service & Communication
  • Respond to technology support requests in a timely and professional manner.
  • Communicate technical information clearly to non-technical users.
  • Prioritize and manage multiple support requests across district buildings.
  • Work collaboratively with district administrators, teachers, and support staff.
  • Maintain a positive, service-oriented approach when assisting staff.

Operational Support
  • Assist with technology setup for meetings, presentations, testing, and special events.
  • Support district technology initiatives and summer deployment projects.
  • Maintain confidentiality of district data and student/staff information.
  • Follow all district policies related to acceptable use, cybersecurity, and data privacy.
  • Perform other duties as assigned by the Director of Technology and Curriculum or district administration.

Qualifications
  • High school diploma or equivalent required.
  • Associate degree in Information Technology or related field preferred.
  • Experience supporting both Windows and Apple computer environments preferred.
  • Experience in K-12 educational technology environments preferred.
  • Strong troubleshooting and problem-solving skills.
  • Knowledge of computer hardware, operating systems, printers, and common software applications.
  • Ability to work independently and manage multiple priorities.
  • Strong communication, interpersonal, and customer service skills.

Physical Requirements
  • Ability to lift and move technology equipment up to 50 pounds.
  • Ability to travel between district buildings.
  • Ability to stand, bend, climb, and carry equipment as necessary to perform assigned duties.

Compensation & Benefits
  • Hourly rate starting at $22.00 per hour
  • Eligible for district benefits in accordance with Board policy and support staff agreements.
  • Overtime must be approved in advance by the supervisor and will be compensated in accordance with applicable wage laws.

Terms of Employment
Employment is subject to:
  • Griffith Public Schools Board policies and administrative procedures
  • Successful completion of a criminal history background check
  • Continued satisfactory job performance and attendance

Evaluation
Performance will be evaluated in accordance with district procedures and support staff evaluation guidelines established by administration.
Griffith Public Schools is an equal opportunity employer committed to maintaining a workplace and educational environment free from discrimination. The District does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, or any other protected status in its programs, activities, or employment practices in accordance with applicable federal and state laws.

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