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It Desktop Support Intern Jobs in Wisconsin (NOW HIRING)

Komatsu

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941 Requisition ID: 36075 Onsite or Remote: Onsite Position Join Komatsu and Be Part ...

Komatsu

Sr. Desktop Support Technician

Milwaukee, WI · On-site

$65K/yr

Job Overview We have an immediate opportunity for a Senior IT Desktop Support Technician to work at our South Harbor, Milwaukee location. This role provides advanced technical support for end-user ...

AA2IT

Desktop Support Tech II

Brookfield, WI · On-site

$19.25 - $24.50/hr

AA2IT is a company seeking a Desktop Support Tech II to provide onsite support at their corporate ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.

Milliman Ireland

WI · On-site

$250/hr

IT Support Intern - Milwaukee Property and Casualty - Onsite, Milwaukee WI Job Category ... desktop, laptop, printer, conferencing equipment, mobile devices), preferably in an office or ...

New

Community First Credit Union

IT Intern

Neenah, WI · On-site

$15.50 - $20.50/hr

The IT Intern position provides an entry level opportunity for students studying and interested in ... Participate in IT Asset Lifecycle Management replacing desktop equipment monthly * Assist in ...

TEKsystems

Desktop Support

Beloit, WI · On-site

$19 - $21/hr

Entry-Level IT Support Analyst Schedule: 7:00 AM - 4:00 PM or 8:00 AM - 5:00 PM This is an ... Desktop Support * Technical Troubleshooting * Active Directory * Windows Operating Systems

AA2IT

Desktop Support Tech II - Milwaukee

Milwaukee, WI · On-site

$20 - $25.25/hr

AA2IT is a company seeking a Desktop Support Tech II to join their team in Milwaukee. The role ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.

Noblesoft Technologies

Desktop support

Appleton, WI · On-site

$19.75 - $25/hr

Title : Desktop support Technician Location : Appleton, WI 54915(onsite) Pls look for junior ... Provide IT support for disaster recovery and immediate response in the event of emergency ...

Artech Information System LLC

DESKTOP SUPPORT

Wausau, WI · On-site

$21.75 - $27.50/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Deskside Support Representative Distributed Client Services Job ID: # S2LCFL Location: Phoenix,AZ ...

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It Desktop Support Intern information

What does an IT desktop support intern do?

An IT Desktop Support Intern assists in providing technical support to end-users within an organization. Typical responsibilities include troubleshooting hardware and software issues, setting up computers and peripheral devices, and helping maintain IT documentation. Interns often work under the supervision of senior IT staff and gain hands-on experience with common support tasks, ticketing systems, and customer service. This role is a great entry point for students or recent graduates interested in pursuing a career in IT support.

What are the key skills and qualifications needed to thrive as an IT desktop support intern?

To thrive as an IT Desktop Support Intern, you need a foundational understanding of computer hardware, operating systems, and troubleshooting, often supported by coursework or certifications in IT fundamentals. Familiarity with ticketing systems, remote desktop tools, and platforms like Windows, macOS, and Active Directory is typically expected. Strong communication, problem-solving, and a customer-service mindset help you address user issues effectively and learn quickly in a dynamic environment. These skills ensure efficient technical support, minimize downtime, and contribute to positive user experiences within an organization.

What are some common challenges faced by IT desktop support interns, and how can they effectively address them?

IT Desktop Support Interns often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests simultaneously, and communicating solutions to users with varying levels of technical knowledge. To address these challenges, interns should proactively document solutions, ask clarifying questions when a problem is unclear, and prioritize tasks based on urgency. Building strong communication skills and seeking guidance from experienced team members can also help interns gain confidence and improve their problem-solving abilities.

What is the difference between It Desktop Support Intern vs It Help Desk Technician?

AspectIt Desktop Support InternIt Help Desk Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in corporate or IT departmentsHelp desk or support center, assisting end-users
Employer & Industry UsageEntry-level role in IT departments across industriesFull-time support role in various organizations
Common Search & ComparisonOften searched by students or entry-level job seekersCompared for career advancement or skill development

The main difference between an It Desktop Support Intern and an It Help Desk Technician lies in experience and responsibilities. Interns are typically in training, gaining foundational skills, while Help Desk Technicians are full-time professionals providing ongoing support. Both roles serve as entry points into IT support careers, with the technician role offering more responsibility and independence.

What cities in Wisconsin are hiring for It Desktop Support Intern jobs?

Cities in Wisconsin with the most It Desktop Support Intern job openings:

IT Desktop Support Technician

Milwaukee, WI • On-site

Komatsu
Architectural Services • 11 - 50 employees
Learn more about Komatsuexternal

$55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Key responsibilities

  • Provide on-site and remote technical support for end-user devices and workplace technologies.

  • Troubleshoot hardware, software, and connectivity issues, escalating as needed.

  • Support and maintain conference room AV systems, including setup and live support for onsite meetings and video conferencing.

Job description

IT Desktop Support Technician
Posting Start Date: 6/8/26
Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941
Requisition ID: 36075
Onsite or Remote: Onsite Position
Join Komatsu and Be Part of Something Big!
Job Overview
We have an immediate opportunity for an IT Desktop Support Technician to work at our South Harbor, Milwaukee location. This role provides technical support for end-user hardware, software, and A/V conference room technologies. The role involves hands-on troubleshooting, system deployment, and cross-functional collaboration to ensure effective and timely support while delivering the highest level of customer service. This entry-level role is perfect for individuals eager to grow their IT skills while supporting a dynamic and collaborative environment.
Key Job Responsibilities
  • Provide on-site and remote technical support for end-user devices and workplace technologies (including PCs, laptops, tablets, mobile devices, RF guns, printers, and conference room equipment).
  • Troubleshoot hardware, software, and connectivity issues for end users, escalating as needed to senior technicians or analysts to ensure timely resolution.
  • Execute endpoint deployment and imaging tasks using standardized tools (Intune, SCCM, etc.) and participate in patch validation and software installation under defined procedures.
  • Maintain accurate documentation and timely completion of incidents and service requests to repair, deploy, configure, and maintain desktops, laptops, and other IT related equipment.
  • Support and maintain conference room AV systems, including setup and live support for onsite meetings and video conferencing (Teams, Zoom, Webex).
  • Support VIP users and executive staff with a high degree of professionalism.
  • Escalate complex issues to senior support staff or system administrators as needed.
  • Support IT team with system rollouts, upgrades, and routine maintenance tasks.
  • Ensure endpoint compliance with corporate standards, security tools, and patching requirements to maintain environment health and security posture.

Qualifications/Requirements
Required Skills
  • Education & Experience:
    • High school diploma or equivalent (Associate's or Bachelor's degree in IT or related field preferred).
    • Two+ years of experience in IT support, help desk, or related technical role.
    • Relevant certifications (CompTIA A+, Microsoft Certified Desktop Support Technician, etc.) are a plus.
  • Travel requirements:
    • Ability to travel to other Komatsu locations as needed; up to 10%.

Preferred Skills
  • Basic knowledge of Windows 11 and MacOS client operating system environments.
  • Familiarity with Microsoft Office Suite, Office 365, and common business applications.
  • Basic understanding of networking concepts (IP, DNS, DHCP).
  • Strong time management, problem solving, troubleshooting and multi-tasking ability.
  • Experience in a production or manufacturing environment

Additional Information
Hiring Range
At Komatsu, your base pay is one part of your total compensation package. This role pays $55,000. The actual offer will consider a wide range of factors, including experience and location.
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
  • Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
  • 401k and/or employee savings programs
  • Employee time off (vacation and designated holidays)
  • Employee and family assistance programs
  • Disability benefits
  • Life insurance
  • Employee learning and development programs

Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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