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It Contractor Jobs in Raleigh, NC (NOW HIRING)

WSP

Technology Manager, Intelligent Mobility

Raleigh, NC · On-site

$90 - $120/hr

Position Summary The Technology Manager is the Contractor's single point of accountability for the ... Stand up and manage IT Service Desk operations and supporting ITSM processes (incident, problem ...

Ask IT consulting

Mainframe Developer

Raleigh, NC · On-site

$47.75 - $61.25/hr

Company Description Ask IT Consulting Inc. visualizes itself as a leader in IT services and ... month) contractor assignment. The selected candidate will fill the role of Specialist on the ...

Ask IT consulting

Curam Developer

Durham, NC · On-site

Company Description Ask IT Consulting Inc, backed by a $500 million Microtek group company ... The NC Department of Health and Human Services seeks a contractor resource to assist with the ...

Ask IT consulting

Curam Developer

Durham, NC · On-site

Client seeks a contractor resource to assist with the development and implementation of clients ... through Technology using Curam Software. This resource will have significant delivery ...

Ask IT consulting

Test Scripts Writer

Durham, NC · On-site

$28/hr

The NC Department of Health and Human Services seeks contractor resources to assist with the ... through Technology (NC FAST) as a Test Scripts Writer. Duties include analyzing business ...

Eaton

Senior Manager, IT Sales Operations

Raleigh, NC · On-site

$165K - $242K/yr

The Senior Manager, IT Sales Operations is responsible for the strategy, governance, delivery, and ... professionals, managers, contractors, and strategic partners. • Foster a culture of ...

Eaton

Senior Manager, IT Sales Operations

Raleigh, NC · On-site

$165K - $242K/yr

The Senior Manager, IT Sales Operations is responsible for the strategy, governance, delivery, and ... managers, contractors, and strategic partners. Foster a culture of accountability, innovation ...

Ask IT consulting

QA Tester

Durham, NC · On-site

Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible ... The NC Department of Health and Human Services seeks a contractor resource to assist with the ...

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It Contractor information

See Raleigh, NC salary details

$53K

$100.5K

$137.9K

How much do it contractor jobs pay per year?

As of Sep 5, 2026, the average yearly pay for it contractor in Raleigh, NC is $100,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,100.00 and $103,000.00 per year, depending on experience, location, and employer.

What is an IT contractor?

IT contractors are professionals who provide information technology services to businesses or organizations on a contract or project basis, rather than as permanent employees. They may specialize in areas such as software development, network administration, cybersecurity, or IT support. Contractors are typically hired for their specialized skills to complete specific projects, fill short-term staffing needs, or offer expert advice. Their contracts can range from a few weeks to several months or years, depending on the needs of the client. IT contractors often work through their own limited companies or as part of an agency.

What are the key skills and qualifications needed to thrive as an IT contractor, and why are they important?

To thrive as an IT Contractor, you need strong technical expertise in your chosen field (such as networking, software development, or cybersecurity), typically backed by a relevant degree and industry certifications. Familiarity with project management tools, cloud platforms, and common software development environments or IT frameworks is often required. Excellent problem-solving, communication, and time management skills distinguish top performers in this role. These capabilities are crucial for delivering high-quality solutions on tight timelines and adapting quickly to client needs in a dynamic, project-based environment.

What are some common challenges faced by IT contractors when joining a new client project, and how can they be addressed?

IT contractors often encounter challenges such as adapting to unfamiliar technologies, quickly understanding the client's existing systems, and integrating with established teams. To overcome these, contractors should proactively communicate with team members, ask clarifying questions early on, and utilize any available documentation or onboarding resources. Building strong relationships and maintaining flexibility can also help contractors navigate organizational differences and deliver value efficiently.

What are popular job titles related to It Contractor jobs in Raleigh, NC?

For It Contractor jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching It Contractor jobs in Raleigh, NC look for?

The top searched job categories for It Contractor jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for It Contractor jobs?

Cities near Raleigh, NC with the most It Contractor job openings:

It Contractor jobs near you
Infographic showing various It Contractor job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 10% Part Time, and 16% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $100,497 per year, or $48.3 per hour.

Technology Manager, Intelligent Mobility

WSP

Raleigh, NC • On-site

$90 - $120/hr

Other

Re-posted 18 days ago

WSP rating

8.6

Company rating: 8.6 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

18th of 72 rated business consultants

Job description

Position Summary

The Technology Manager is the Contractor’s single point of accountability for the implementation, delivery, and ongoing oversight of all Customer Service Center Technology (CCT) activities. This role owns day‑to‑day planning, coordination, execution, and control across the full CCT scope including contact center technology, data network, security, and the IT Service Desk. The Technology Manager is accountable for carrying the solution from implementation through go‑live, hyper‑care, and knowledge transfer to Project Closeout.

The Technology Manager is the primary technical interface to WSP’s client, holding both WSP IT staff and technology partners accountable to scope, schedule, and performance commitments.

Key Responsibilities
  • Serve as the single point of accountability for CCT technology delivery, representing WSP to the client and program leadership on all technology matters.
  • Own end‑to‑end planning, coordination, execution, and control of the three CCT technology domains — contact center technology, data network/security, and IT Service Desk — ensuring integrated delivery across all three.
  • Lead the contact center technology implementation, including CCaaS platform, IVR/IVA, omnichannel routing, and integration to the back‑office/case‑management environment.
  • Oversee data network and security delivery, ensuring the solution meets applicable public‑sector security, privacy (e.g., PCI, PII), and conformance requirements.
  • Stand up and manage IT Service Desk operations and supporting ITSM processes (incident, problem, change, request) aligned to ITIL practice.
  • Establish and run delivery governance: integrated schedule, risk and issue management, change control, quality management, and stakeholder status reporting.
  • Direct hyper‑care support immediately following go‑live, ensuring rapid triage and resolution and operational stability through the stabilization period.
  • Plan and execute structured knowledge transfer — documentation, runbooks, and training for client and operations teams — culminating in formal Project Closeout and transition to steady‑state operations.
  • Manage technology vendors and subcontractors against SLAs and the Technology Conformance Matrix, holding partners accountable for performance throughout the lifecycle.
Required Qualifications
  • Senior IT professional with a demonstrated record delivering complex, multi‑workstream technology programs as a single point of accountability.
  • Public sector IT service delivery experience, including delivery governance and client‑facing accountability in a contractual environment.
  • Hands‑on contact center technology experience: CCaaS platforms, IVR/IVA, omnichannel routing, and back‑office/case‑management integration.
  • Strong command of the full delivery lifecycle — implementation, go‑live, hyper‑care, knowledge transfer, and closeout.
  • Working knowledge of data network/security and IT Service Desk / ITSM operations.
  • Excellent written and verbal communication; able to serve as the client‑facing technical lead.
  • Based in or willing to relocate to the Raleigh, NC area.
Preferred Qualifications
  • Experience in tolling, transportation, or mobility programs, particularly Customer Service Center or back‑office system implementations.
  • PMP and/or ITIL certification.
  • Experience managing technology partners against a conformance matrix or equivalent contractual technical baseline.
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