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It Chat Technical Support Jobs (NOW HIRING)

Provide technical support through inbound phone calls and live chat. * Troubleshoot PC components, including memory, power supplies, cooling systems, storage, motherboards, processors, graphics cards ...

As a member of our team, you'll have the power to make it happen. You'll solve challenges, deliver ... The Technical Support Representative is responsible for handling incoming calls, emails and chat ...

$80 - $100/hr

... to like it here! Tasks: * Assist Artec partners and end users with resolving technical issues via email, phone, chat, and remote sessions. * Help create content for Artec's Support Center.

When something is off, they need a person who listens, finds the cause, and fixes it. Our Google ... Own customer conversations across phone, chat, and email from first response to resolution

To see what it's like to be a Geotabber, check out our blog and follow us @InsideGeotab on ... Comfort speaking with customers by telephone, email, and chat * Strong analytical and problem ...

New

... to like it here! Tasks: * Assist Artec partners and end users with resolving technical issues via email, phone, chat, and remote sessions. * Help create content for Artec's Support Center.

Company Description 360 IT Professionals is a Software Development Company based in Fremont ... Provides technical assistance and support for applications and hardware problems. Installs ...

$60 - $80/hr

When something is off, they need a person who listens, finds the cause, and fixes it. Our Google ... Own customer conversations across phone, chat, and email from first response to resolution

As a Technical Support Engineer - L1, you will provide high-quality technical support to Kaseya ... You will interact directly with customers through chat, phone, and support tickets , maintaining a ...

New

To see what it's like to be a Geotabber, check out our blog and follow us @InsideGeotab on ... chat, and email • Provide technical expertise on database setup, user management, rules and ...

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...

Chat Support Agent We are seeking a dedicated and customer-focused Chat Support Agent to join our ... Familiarity with common technical troubleshooting steps. Additional Information This is a full and ...

New

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Hi! Tech, a dynamic IT and technology consultancy located in New York City, is excited to announce ... Chat, Email, Jira, etc.). * Actively contribute to the creation, refinement, and maintenance of ...

Technical Support

Grayling, MI · On-site

$35K - $44K/yr

Company Description 360 IT Professionals is a Software Development Company based in Fremont ... Skill in the use and support of personal computers, in the use of applicable programs and systems ...

Showing results 21-40

It Chat Technical Support information

See salary details

$14

$26

$44

How much do it chat technical support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for it chat technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between It Chat Technical Support vs Customer Service Representative?

AspectIt Chat Technical SupportCustomer Service Representative
Required CredentialsTechnical certifications, IT knowledgeCommunication skills, customer service experience
Work EnvironmentOnline chat platforms, technical troubleshootingCall centers, retail, or online support
Employer & IndustryTech companies, software providersRetail, telecom, service industries
Search & Comparison IntentTechnical support, troubleshooting, IT helpCustomer assistance, service inquiries

It Chat Technical Support focuses on resolving technical issues via online chat, requiring IT skills and technical certifications. Customer Service Representatives handle general customer inquiries, emphasizing communication skills. While both roles involve online communication, It Chat Technical Support is more technical, whereas Customer Service is broader and service-oriented.

What are popular job titles related to It Chat Technical Support jobs?

For It Chat Technical Support jobs, the most frequently searched job titles are:

Infographic showing various It Chat Technical Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Support Specialist

Milpitas, CA • On-site

Full-time

Re-posted 13 days ago


Corsair Gaming rating

7.9

Company rating: 7.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

70th of 162 rated electronics manufacturers


Job description

This role will troubleshoot complete PC systems and CORSAIR products, including hardware, software, installation, compatibility, firmware, and performance issues. The ideal candidate has hands-on experience building and troubleshooting desktop computers and can clearly explain technical solutions to customers.

Responsibilities
  • Provide technical support through inbound phone calls and live chat.
  • Troubleshoot PC components, including memory, power supplies, cooling systems, storage, motherboards, processors, graphics cards, cases, fans, and peripherals.
  • Assist with Windows, BIOS settings, drivers, firmware, device detection, and CORSAIR software.
  • Guide customers through installation, configuration, compatibility, and troubleshooting steps.
  • Identify defective products and assist with warranty or replacement processes.
  • Accurately document customer interactions and troubleshooting performed.
  • Escalate complex or unresolved issues when necessary.
  • Maintain strong productivity, documentation, and customer satisfaction results.
Required Skills
  • Hands-on experience building, upgrading, or repairing desktop computers.
  • Strong knowledge of PC hardware, Windows, drivers, BIOS or UEFI, and common diagnostic procedures.
  • Strong verbal and written communication skills.
  • Ability to explain technical information clearly to customers of all experience levels.
  • Strong troubleshooting, problem-solving, and multitasking abilities.
  • Ability to remain patient and professional during difficult customer interactions.
  • Ability to work on-site in Milpitas, California.
Preferred Qualifications
  • Previous technical support, help desk, computer repair, or customer service experience.
  • Familiarity with CORSAIR hardware and software.
  • Experience supporting customers through phone, chat, or ticketing systems.
  • Experience using Oracle or similar customer service and order-management systems is a plus.

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