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It Boss Research Jobs (NOW HIRING)

Edward Rose & Sons

Call Center Representative

Portage, MI · On-site

$15.25 - $19/hr

Research issues and provide solutions or alternatives related to Dish Network, Internet services ... Monitor BOSS dashboard, following up on open work orders, and assisting the community with ...

Edward Rose & Sons

Call Center Representative

Portage, MI

$15.25 - $19/hr

Research issues and provide solutions or alternatives related to Dish Network, Internet services ... Monitor BOSS dashboard, following up on open work orders, and assisting the community with ...

Dana-Farber Cancer Institute, Inc.

... it for the first time. One-to-One volunteers include cancer survivors, their family members and ... We conduct groundbreaking research that advances treatment, we educate tomorrow's physician ...

Wendy's

Associate Manager - Consumer Insights

Dublin, OH

$81K - $138K/yr

... Boss' mentality across the organization. Education: Bachelor's Degree Travel: 15% Pay Range: $81 ... research experience in retail, food, &/or CPG Expected Work Location (In Office) : It is expected ...

Wendy's

Associate Manager - Consumer Insights

Dublin, OH · On-site

$81K - $138K/yr

... Boss' mentality across the organization. Education: Bachelor's Degree Travel: 15% Pay Range: $81 ... research experience in retail, food, &/or CPG Expected Work Location (In Office) : It is expected ...

Cowboy Country Law

File Clerk - Office Runner

Casper, WY · On-site

$17 - $23/hr

From research tools to case management software, you're ready to dive in and own it. * Rule Wizard ... A boss meeting deadlines * Eager to perform a variety of tasks * Comfortable with or able to use ...

Ahrefs

Senior Product Marketing Manager

Cambridge, MA

$132K - $173K/yr

Proven ability to perform customer research, analyze feedback, and translate it into product ... You have reached the final boss, a call with our CMO, Tim. * Step #5: Ahrefs paid work assignment

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Showing results 1-20

All JobsIt Boss Research Jobs

It Boss Research information

See salary details

$48.5K

$101.8K

$165K

How much do it boss research jobs pay per year?

As of Jun 30, 2026, the average yearly pay for it boss research in the United States is $101,794.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,500.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the difference between It Boss Research vs Network Administrator?

It Boss ResearchNetwork Administrator
Focuses on IT research, strategy, and planningManages and maintains computer networks and infrastructure
Requires knowledge of IT trends, research methods, and project managementRequires knowledge of network hardware, protocols, and security
Typically works in research, consulting, or strategic planning environmentsWorks in IT support, system administration, and network management

While both roles involve IT expertise, It Boss Research emphasizes research and strategic planning, whereas Network Administrator focuses on maintaining and securing network systems. They share some technical skills but serve different functions within organizations.

More about It Boss Research jobs
What job categories do people searching It Boss Research jobs look for? The top searched job categories for It Boss Research jobs are:
It Boss Research jobs near you
Infographic showing various It Boss Research job openings in the United States as of June 2026, with employment types broken down into 8% As Needed, 12% Full Time, 4% Part Time, and 76% Contract. Highlights an 93% Physical, and 7% Remote job distribution, with an average salary of $101,794 per year, or $48.9 per hour.
Call Center Representative

Call Center Representative

Edward Rose & Sons

Portage, MI • On-site

$15.25 - $19/hr

Full-time

Retirement, PTO

Posted 5 days ago

Edward Rose & Sons rating

8.1

Company rating: 8.1 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

44th of 156 rated real estate companies

Job description

Start with a job, stay for a career.
For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work.
The Call Center Representative is responsible for managing large amounts of inbound and outbound customer calls and emails regarding their broadband services in a timely manner. This correspondence will assist with identifying customer needs, providing information on repairs, researching issues, and providing solutions or alternatives as needed related to Dish Network and Internet services while interfacing with the Bloom Operating Software System (BOSS).
What are the responsibilities of a Call Center Representative?
  • Answer incoming calls and respond to customer inquiries in a timely and professional manner, providing product and service information as needed.
  • Identify customer needs, resolve issues, and escalate complex issues as needed.
  • Research issues and provide solutions or alternatives related to Dish Network, Internet services and the BOSS System.
  • Document customer interactions, update customer records in the system, and notate accounts on all resident calls.
  • Contribute to individual and team performance metrics, participate in training and development sessions, and continue to improve performance and knowledge of products and services.
  • Provide residents with information regarding Dish Network services, including installation, rates, programming, fees, and billing.
  • Monitor BOSS dashboard, following up on open work orders, and assisting the community with navigating BOSS.
  • Interface with Dish Network's sales force to activate and deactivate receivers, open and terminate or disconnect accounts.
  • Troubleshoot existing Dish and Internet customers, initiating work orders if unable to resolve.

What are the Role Requirements?
  • High School Diploma or equivalent required.
  • Previous experience in a Call Center environment is preferred.
  • Familiarity with Dish Network is preferred.
  • Basic home networking skills and experience with associated software and hardware is preferred.
  • Professionalism and a demonstrated commitment to providing excellent customer service.
  • Strong written and verbal communication skills.
  • Must be proficient with Microsoft Office programs.
  • Ability to be organized, detail-oriented, and to work effectively in a fast-paced environment.
  • Ability to work cooperatively and respectfully with others.
  • Must possess exceptional organizational and time-management skills, including the ability to balance and prioritize simultaneous projects and tasks.
  • Must present the ability to execute job duties under stressful circumstances such as last-minute deadlines or other difficult situations.
  • Must have a valid driver's license and reliable transportation.

What's in it for you?
  • Comprehensive benefits package, including 401(k) with company match
  • Generous paid time off programs
  • Competitive compensation plan
  • Employee referral program
  • Great work environment
  • Opportunities for advancement
  • Discounted apartment home

Grow a Career with Edward Rose & Sons!
Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business.
Our Mission, Vision, and Values:
We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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