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It Associate Jobs in Sandy, UT (NOW HIRING)

L3HHCM20

IT Support Technician

Salt Lake City, UT

$68K - $127K/yr

Job Title: IT Support Technician Job Code: 41720 Job Location: Greenville, TX; Melbourne, FL ... Associates Degree with a minimum of 4 years of prior related experience. Preferred Additional ...

Boncom

IT Systems Administrator

Salt Lake City, UT · Hybrid

Manage and prioritize the IT help desk queue, ensuring tickets are resolved or escalated ... Endpoint Administrator Associate, CCNA) is a plus. Please note that the compensation for this ...

Quanta Services

IT Analyst- Helpdesk

Heber City, UT · On-site

High school diploma or equivalent; associate degree or relevant certification (A+, Network ... The Information Technology Specialist will have to spend long hours sitting and using office ...

Conduent, Inc.

IT Operations Analyst II

Sandy, UT

$54K - $71K/yr

Job Title: IT Operations Analyst II Work Schedule: (3 Days, noon to midnight with rotating on-call) ... Through our dedicated associates, Conduent delivers mission-critical services and solutions on ...

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All JobsIt Associate JobsIt Associate Jobs in Sandy, UT

It Associate information

See Sandy, UT salary details

$13

$28

$52

How much do it associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for it associate in Sandy, UT is $28.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $33.37 per hour, depending on experience, location, and employer.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Sandy, UT?

The most popular types of It jobs in Sandy, UT are:

What job categories do people searching It Associate jobs in Sandy, UT look for?

The top searched job categories for It Associate jobs in Sandy, UT are:

What cities near Sandy, UT are hiring for It Associate jobs?

Cities near Sandy, UT with the most It Associate job openings:

It Associate jobs near you

IT Support Technician

L3HHCM20

Salt Lake City, UT

$68K - $127K/yr

Full-time

Medical, Retirement, PTO

Posted 29 days ago

Job description

Job Title: IT Support Technician   

Job Code: 41720

Job Location: Greenville, TX; Melbourne, FL; Sunrise, FL; Rochester, NY; Camden, NJ; or Salt Lake City, UT

Job Schedule:  9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off 

Job Summary: 

We are seeking an experienced and proactive IT Support Technician to provide advanced on-site technical assistance at our manufacturing and engineering facility. This mid-level role involves resolving complex hardware, software, and network issues, supporting escalations from Level 1 support, and optimizing IT systems to enhance productivity in a dynamic production environment. The technician will work closely with engineering and manufacturing teams to integrate IT solutions with operational systems, ensure data integrity, and implement preventive measures against downtime. This position demands strong analytical skills, technical expertise, and the ability to thrive in an industrial setting. 

Job Description:

  • Respond to user-reported IT issues via helpdesk tickets, phone, or in-person, providing first-line troubleshooting for desktops, laptops, printers, scanners, and other peripherals. 
  • Handle escalated IT issues from Level 1 support, performing in-depth troubleshooting for desktops, laptops, servers, printers, and specialized peripherals used in manufacturing and engineering. 
  • Install, configure, and upgrade hardware and software, including advanced operating systems, enterprise applications (e.g., Microsoft Office 365, ERP systems like SAP), and engineering tools (e.g., CAD/CAM software, simulation programs). 
  • Diagnose and resolve network problems, including LAN/WAN configurations, switches, routers, firewalls, and integration with industrial control systems such as PLCs, SCADA, and IoT networks. 
  • Conduct proactive system maintenance, including patch management, performance tuning, backup and recovery procedures, and security audits to safeguard against disruptions in production and engineering processes. 
  • Set up and maintain advanced audiovisual and collaboration systems for engineering design reviews, virtual meetings, and training sessions. 
  • Maintain detailed documentation of IT incidents, resolutions, configurations, and system changes in the ticketing system, contributing to knowledge base development. 
  • Collaborate with Level 3 engineers, IT managers, and external vendors to resolve high-level issues, implement new technologies, and support facility-wide IT projects. 
  • Ensure adherence to IT governance, cybersecurity best practices, data protection regulations, and manufacturing standards (e.g., ISO 9001, cybersecurity frameworks like NIST). 
  • Provide training and mentorship to Level 1 technicians and end-users on advanced IT tools, troubleshooting techniques, and security awareness. 
  • Manage IT inventory, asset lifecycle, and procurement processes, including evaluating and recommending hardware/software for manufacturing and engineering needs. 

Qualifications:

  • Requires a High School Diploma or equivalent and a minimum of 8 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 4 years of prior related experience. 

Preferred Additional Skills:

  • Advanced proficiency in troubleshooting hardware, software, and network issues. 
  • Solid knowledge of networking protocols (e.g., TCP/IP, VLANs, VPNs) and cybersecurity fundamentals. 
  • Experience with ticketing systems (e.g., ServiceNow), remote management tools, and monitoring software. 
  • Familiarity with manufacturing technologies, including ERP, MES (Manufacturing Execution Systems), SCADA, and industrial automation. 
  • Strong analytical and problem-solving skills with attention to detail. 
  • Excellent communication abilities for explaining technical concepts to non-technical stakeholders. 
  • Ability to work independently and in teams under pressure during production-critical situations. 
  • Commitment to continuous learning and adapting to evolving technologies. 

In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $68,500-$127,000. The salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, and Vermont is $59,000-$110,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.  

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