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It Associate Jobs in Sandy, UT (NOW HIRING)

Boncom

IT Systems Administrator

Salt Lake City, UT · Hybrid

Manage and prioritize the IT help desk queue, ensuring tickets are resolved or escalated ... Endpoint Administrator Associate, CCNA) is a plus. Please note that the compensation for this ...

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It Associate information

See Sandy, UT salary details

$13

$28

$52

How much do it associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for it associate in Sandy, UT is $28.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $33.37 per hour, depending on experience, location, and employer.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Sandy, UT?

The most popular types of It jobs in Sandy, UT are:

What job categories do people searching It Associate jobs in Sandy, UT look for?

The top searched job categories for It Associate jobs in Sandy, UT are:

What cities near Sandy, UT are hiring for It Associate jobs?

Cities near Sandy, UT with the most It Associate job openings:

It Associate jobs near you

IT Systems Administrator

rPlus Energies LLC

Salt Lake City, UT • On-site

Full-time

Re-posted 23 hours ago

Job description

Company Overview
rPlus Energies is a team of committed energy industry professionals working together to develop large- scale renewable energy generation and electric storage projects in the United States. rPlus Energies is a market leader in the western US with a proven track record of delivering projects to utility and corporate customers on time and on budget. rPlus Energies specializes in bringing projects to market through partnership with the private sector, municipalities, utilities, and industry-leading technology and service providers. Its portfolio consists of a strategic mix of solar, solar plus battery, wind, and pumped storage hydro facilities. Our company is headquartered in Salt Lake City, Utah and is backed by Gardner Group and Sandbrook Capital.
Role Summary
The IT Systems Administrator provides front-line technology support and enterprise application administration across rPlus. This role handles routine employee hardware, software, connectivity, access, and workplace-technology issues; manages user accounts, licensing, onboarding, and offboarding; and maintains clear system documentation. The position also supports application adoption and cybersecurity practices while coordinating advanced infrastructure, network, backup, and security matters with the Company's external IT provider. Perform other duties as assigned to support the Company's technology and operational needs.
General Responsibilities
End-User and Workplace Technology Support
  • Serve as an internal contact for day-to-day technology requests; troubleshoot common hardware, software, connectivity, access, printer, conferencing, and peripheral issues.
  • Provide Tier 1 and appropriate Tier 2 support, document recurring issues, create practical user guidance, and escalate advanced matters to the external IT provider.
  • Coordinate employee hardware procurement, setup, deployment, inventory, replacement, and retirement.

Enterprise Application and Access Administration
  • Administer accounts, licenses, groups, roles, and permissions across Microsoft 365, Box, Adobe, NetSuite, and other Company systems.
  • Maintain application, license, ownership, renewal, integration, and access records; support configuration changes, testing, updates, and periodic access reviews.
  • Coordinate employee onboarding and offboarding, including accounts, access, equipment, training, secure deprovisioning, and license recovery.

Application Adoption and Improvement
  • Help employees and departments use existing applications effectively by identifying workflow gaps and recommending configuration, training, integration, or automation improvements.
  • Support system selection, rollout, testing, documentation, and adoption; track important issues and outcomes following major changes.

Cybersecurity and Compliance Support
  • Support multi-factor authentication, credential management, least-privilege access, security awareness, policy compliance, access documentation, and audit readiness.
  • Coordinate with the external IT provider on endpoint protection, patching, backups, security alerts, networking, and other back-end technical functions.

Documentation and Process Improvement
  • Maintain concise documentation for systems, configurations, access, integrations, owners, and standard procedures.
  • Standardize routine support and administration processes and use scripting, reporting, automation, or low-code tools when practical.

Vendor and Stakeholder Coordination
  • Coordinate with vendors and technology providers on support, procurement, licensing, renewals, implementations, and system reviews.
  • Partner with department leaders on operational needs and escalate material cost, risk, security, access, or policy decisions to the appropriate decision-maker.

Skill Requirements
  • Associate or bachelor's degree in information technology or a related field, or equivalent practical experience, plus at least three years of corporate IT support or enterprise application administration experience.
  • Working knowledge of Microsoft 365, Windows, and common business applications, including accounts, licenses, roles, permissions, devices, and employee technology provisioning.
  • Strong troubleshooting skills and the ability to learn new applications, understand business workflows, and explain technical concepts to nontechnical users.
  • Strong documentation, organization, communication, customer-service, and stakeholder-coordination skills.
  • Sound judgment when handling access, confidential information, cybersecurity concerns, and escalation decisions.

Skill Requirements (nice to have)
  • Experience administering enterprise platforms such as Microsoft 365, Box, Adobe, NetSuite, VComply, 1Password, or similar systems.

  • Experience with software implementation, user training and adoption, licensing, access reviews, and IT asset management.
  • Familiarity with Entra ID, endpoint management, patching, backups, VPNs, networking, APIs, integrations, single sign-on, identity management, and data flows.
  • Experience with PowerShell, Python, SQL, Power Automate, AI enablement, IT reporting, or data-quality practices.
  • Relevant certifications and experience supporting a growing or regulated energy, infrastructure, construction, or development organization.

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