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It Associate Jobs in Federal Way, WA (NOW HIRING)

Astreya

IT Asset Manager

Seattle, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Grade 1 - Associate * Data accuracy ≥ 98.5% for assigned records (fields complete, correct ... Knowledge * IT Asset Management (ITAM) and Configuration Management (CMDB) fundamentals ...

Crusoe

Cloud Support Engineer

Bellevue, WA · On-site

$63 - $84/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... IT Associate, System Administrator. * Cloud Expertise: Deep understanding of specific cloud platforms and services. * Automation Skills: Experience with automation tools and scripting languages.

Crusoe

Sr. Cloud Support Engineer - Weekend Shift

Bellevue, WA · On-site

$63 - $84/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... IT Associate, System Administrator. * Cloud Expertise: Deep understanding of specific cloud platforms and services. * Automation Skills: Experience with automation tools and scripting languages.

Crusoe

Cloud Support Engineer

Seattle, WA · On-site

$63.50 - $84.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... IT Associate, System Administrator. * Cloud Expertise: Deep understanding of specific cloud platforms and services. * Automation Skills: Experience with automation tools and scripting languages.

Crusoe

Sr. Cloud Support Engineer - Weekend Shift

Seattle, WA · On-site

$63.50 - $84.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... IT Associate, System Administrator. * Cloud Expertise: Deep understanding of specific cloud platforms and services. * Automation Skills: Experience with automation tools and scripting languages.

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Showing results 21-40

All JobsIt Associate JobsIt Associate Jobs in Federal Way, WA

It Associate information

See Federal Way, WA salary details

$15

$32

$62

How much do it associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for it associate in Federal Way, WA is $32.95, according to ZipRecruiter salary data. Most workers in this role earn between $22.02 and $39.18 per hour, depending on experience, location, and employer.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Federal Way, WA?

The most popular types of It jobs in Federal Way, WA are:

What job categories do people searching It Associate jobs in Federal Way, WA look for?

The top searched job categories for It Associate jobs in Federal Way, WA are:

What cities near Federal Way, WA are hiring for It Associate jobs?

Cities near Federal Way, WA with the most It Associate job openings:

It Associate jobs near you
Infographic showing various It Associate job openings in Federal Way, WA as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $68,533 per year, or $32.9 per hour.

IT Asset Manager

Astreya

Seattle, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Astreya rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

37th of 224 rated it services

Job description

Essential Duties and Responsibilities:
Lifecycle Asset Management
  • Create/maintain authoritative records in CMDB/asset tools (ownership, location, status, config, warranty, costs).
  • Execute MACD: additions, migrations, swaps, RMAs, and decommissions; coordinate on-site remote hands.
  • Validate demand, place orders (per client process), and track shipment → delivery → acceptance.
  • Manage spares/VMI programs; define min/max, reorder points, and placement strategy.

Stakeholder & Vendor Coordination
  • Act as the initial point of contact for vendor queries on shipments, access, and documentation.
  • Schedule remote-hands, ERAD/ITAD pickups, and de-installs; verify certificates of destruction/recycling where required.
  • Partner with SCM/Planning to onboard new SKUs/BOMs and maintain catalogs; collaborate with DC Ops/NetEng on capacity plans.
  • Run vendor QBRs and track SLAs/OLAs.

Data Integrity & Controls
  • Reconcile portals, DCIM, and asset tools; investigate root causes for deltas; correct at source.
  • Perform cycle counts and audits; maintain evidence for SOX/ISO/client controls.
  • Build dashboards and weekly reports (stock levels, shrinkage, aging RMA, lead times, site health).

Process Improvement & Automation
  • Document SOPs/runbooks; remove waste using Lean/5S; pilot barcoding/scan workflows and integrations (e.g., ITSM↔CMDB↔DCIM).
  • Drive standardization across regions; contribute to tooling requirements and UAT.

Key Deliverables & KPIs (by Grade)
Targets are representative; actual goals vary by client/site. Emphasis on trend, SLA adherence, quality, safety, and compliance.
Grade 1 - Associate
  • Data accuracy ≥ 98.5% for assigned records (fields complete, correct, current).
  • Close 95% of standard tasks within SLA (receipts, moves, updates, label/barcode).
  • Complete weekly cycle counts for assigned locations; variance ≤ 2.0%.
  • Zero avoidable safety or chain-of-custody incidents.

Grade 2 - Specialist
  • Data accuracy ≥ 99.0%; shrinkage ≤ 0.25% for owned zone/site.
  • RMA cycle time ≤ 15 business days average from initiation to closure.
  • Maintain spares stockout rate ≤ 2% with documented min/max and replenishment triggers.
  • Deliver 1-2 process improvements/quarter with measured cycle-time or accuracy gains (≥ 5%).

Grade 3 - Senior
  • Data accuracy ≥ 99.3%; audit results no major findings; corrective actions closed ≤ 30 days.
  • Lead quarterly physical audit/cycle-count program with overall variance ≤ 0.5%.
  • Reduce provisioning/acceptance lead time by ≥ 10% vs. baseline; CSAT from partners ≥ 4.6/5.
  • Own a project milestone (e.g., regional decomm, SKU refresh, DC migration) on time/on budget.

Grade 4 - Lead/Manager
  • Data accuracy ≥ 99.7% region-wide; shrinkage ≤ 0.10%; stockout ≤ 1%.
  • Achieve ≥ 15% YoY improvement in a key KPI (lead time, RMA aging, pick accuracy, or reconciliation delta).
  • Publish monthly operations review; maintain vendor SLA compliance ≥ 98%; realization of cost savings ≥ 5% through optimization.
  • Implement standardized SOPs/tooling across sites; measure adoption ≥ 95%.

Education and/or Work Experience Requirements:
Minimum: Bachelor's degree in Supply Chain, Information Systems, Engineering, or comparable experience.
  • Grade 1: 0-1 years in asset/logistics/DC operations; internship/co-op acceptable.
  • Grade 2: 1-3 years asset management or DC logistics; independent ownership of a site/zone.
  • Grade 3: 3-5 years; audit/project experience; cross-functional leadership; vendor coordination.
  • Grade 4: 5+ years; regional ownership; vendor governance and KPI/financial accountability.
  • Preferred Certifications: ITIL® Foundation, CompTIA Server+/Network+, Lean Six Sigma (Yellow/Green), CSCA/CSCP, DC/colocation safety.

Knowledge, Skills & Abilities:
Knowledge
  • IT Asset Management (ITAM) and Configuration Management (CMDB) fundamentals; relationships among CIs for servers, network, storage, optics, and circuits.
  • Data center/colo practices (receiving, staging, racking, cabling basics, remote-hands coordination) and DCIM concepts.
  • Supply chain/logistics basics (INCOTERMS, export docs, customs considerations), spares/VMI management, and RMA workflows.
  • Controls/compliance (SOX, ISO 27001/19770 concepts), data privacy, and NIST 800-88-aligned media handling per client policy.

Skills
  • High-precision data entry and reconciliation; proficiency with spreadsheets (lookups, pivots) and dashboarding.
  • Use of asset tools (e.g., ServiceNow/CMDB, Oomnitza, Asset Panda), DCIM/portal systems, and barcode scanners.
  • Vendor communications and coordination across time zones; ticket/queue management.
  • Root-cause analysis and documentation of SOPs/runbooks.

Abilities
  • Prioritize multiple workstreams; meet deadlines amid changing demands.
  • Communicate clearly with technical and non-technical stakeholders; influence decisions with data.
  • Maintain meticulous chain of custody and safety/ESD practices.

Tools & Systems
  • ITSM/CMDB: ServiceNow, Jira/Insight.
  • DCIM/Portals: Device42, NetBox, vendor portals, colo site portals.
  • Logistics: ERP (SAP/Oracle), carrier portals, RMA portals, Zebra/RFID scanners.
  • Reporting: Google Sheets/Excel (pivots/XLOOKUP), basic SQL/BI.

Career Path & Progression
  • Asset Management Track (Grade 1 → 4) with increasing ownership of data quality, operations, audits, vendors, and strategy.
  • Lateral/next steps may include Data Center Operations, Supply Chain/Planning, Network Deployment, Tooling/Automation (CMDB/DCIM), or People Leadership.

Physical Requirements:
  • On-site presence aligned to shift and change windows; occasional after-hours/weekends for migrations or audits.
  • Ability to lift/push/pull up to 50 lb (23 kg) safely; frequent standing/walking; occasional ladder/mezzanine work; operation of carts/pallet jacks as permitted.
  • Frequent wrist/hand motions for scanning/data entry; computer use throughout the shift.
  • Work across warehouse/DC and office environments; tolerate variable noise/temperature within safety limits; adhere to ESD controls.
  • Travel between local sites and occasional regional travel as needed.

Salary Range
$98,560.00 - $134,400.00 USD (Salary)
  • Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
  • Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
  • Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
  • Dental provided through UHC
  • Nationwide Vision provided by UHC
  • Flexible Spending Account for Health & Dependent Care
  • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
  • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
  • Corporate Wellness Program provided by Goomi Group
  • Employee Assistance Program
  • Wellness Days
    401k Plan
  • Basic and Supplemental Life Insurance
  • Short Term & Long Term Disability
  • Critical Illness, Critical Hospital, and Voluntary Accident Insurance
  • Tuition Reimbursement (available 6 months after start date, capped)
  • Paid Time Off (accrued and prorated, maximum of 120 hours annually)
  • Paid Holidays
  • Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

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