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It Associate Jobs in Federal Way, WA (NOW HIRING)

Revel Staffing

IT Manager

Seattle, WA

$95K - $125K/hr

Associate or bachelor's degree in Information Technology, Computer Science, or related field preferred * HIPAA training/certification required

CFS

IT Administrator

Bellevue, WA

$27 - $35/hr

IT Administrator | Permanent | No Sponsorship Available ABOUT OUR CLIENT A well-established ... CompTIA Security+, CompTIA Network+, or Azure Administrator Associate * Strong problem-solving ...

US Tech Solutions

IT Helpdesk Technician

Seattle, WA

Associate degree in Technical or Business discipline preferred, at least two years of experience in ... Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures ...

Cayzen Technologies

IT Business Analyst

Lacey, WA

An Associate's degree or completion of an accredited vocational training program in an information technology or related program in information technology analysis, system maintenance, or ...

The Museum of Flight

IT Operations Manager

Seattle, WA · On-site

Associate's degree in information technology or computer science or a related field. A Bachelor's degree is preferred. * Minimum of five (5) years work experience of supervisory and vendor oversight ...

Verus Aerospace

IT Support Specialist

Tacoma, WA · On-site

$80K - $100K/yr

Associate degree in Information Technology, Computer Science, or a related field preferred. * Equivalent work experience may be accepted in place of formal education. * Relevant certifications ...

IntelliPro Group Inc.

IT Help Desk

Fife, WA · On-site

Client Support Associate 📍 Location: Fife, WA (Onsite) 💲 Pay Rate: $28 - $30/hr on W2 📅 Duration: 3+ Months Job Summary We are seeking an experienced IT Specialist to provide frontline ...

IntelliPro Group Inc.

IT Help Desk

Fife, WA · On-site

$28 - $30/hr

Client Support Associate 📍 Location: Fife, WA (Onsite) 💲 Pay Rate: $28 - $30/hr on W2 📅 Duration: 3+ Months Job Summary We are seeking an experienced IT Specialist to provide frontline ...

Pwc

IT Audit/SOX - Senior Associate

Seattle, WA

$77K - $202K/yr

Industry/Sector Not Applicable Specialism Business Controls Management Level Senior Associate & Summary The Opportunity As an IT Audit/SOX - Senior Associate, you will play a pivotal role in ...

SSA Marine

IT Service Center Lead

Seattle, WA · On-site

$18.25 - $24/hr

Associate's degree in IT, Business, or related field or equivalent experience (Bachelor's preferred); ITIL certification required (ITIL v4 preferred) Work Environment: * Work is performed in a ...

SSA Marine

IT Service Center Lead

Seattle, WA

$18.25 - $24/hr

Associate's degree in IT, Business, or related field or equivalent experience (Bachelor's preferred); ITIL certification required (ITIL v4 preferred) Work Environment: * Work is performed in a ...

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All JobsIt Associate JobsIt Associate Jobs in Federal Way, WA

It Associate information

See Federal Way, WA salary details

$15

$32

$62

How much do it associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for it associate in Federal Way, WA is $32.95, according to ZipRecruiter salary data. Most workers in this role earn between $22.02 and $39.18 per hour, depending on experience, location, and employer.

What are some common challenges IT Associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What are IT Associates?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT Associate, and why are they important?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Federal Way, WA? The most popular types of It jobs in Federal Way, WA are:
What job categories do people searching It Associate jobs in Federal Way, WA look for? The top searched job categories for It Associate jobs in Federal Way, WA are:
What cities near Federal Way, WA are hiring for It Associate jobs? Cities near Federal Way, WA with the most It Associate job openings:
It Associate jobs near you
Infographic showing various It Associate job openings in Federal Way, WA as of June 2026, with employment types broken down into 73% Full Time, 22% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $68,533 per year, or $32.9 per hour.
IT Manager

IT Manager

Revel Staffing

Seattle, WA

$95K - $125K/hr

Full-time

Posted 17 days ago

Job description

A healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support.

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled tools. The ideal candidate has strong technical troubleshooting experience, leadership ability, and a practical understanding of healthcare technology environments.


    Key Responsibilities

    • Manage IT help desk operations and support ticketing system
    • Oversee hardware, software, systems, and user-support processes
    • Support network, infrastructure, and endpoint performance
    • Troubleshoot technical issues across departments
    • Maintain IT documentation, system logs, and support procedures
    • Coordinate with vendors for system updates, support, and technology services
    • Track IT performance metrics, service levels, and recurring support issues
    • Improve user experience through timely, professional technical support
    • Identify opportunities to streamline IT workflows and reduce manual workload
    • Maintain confidentiality and comply with healthcare privacy and security standards
    • Perform additional IT-related duties as assigned

    AI & Automation Responsibilities

    • Implement or support AI-powered help desk and ticket-routing systems
    • Automate repetitive IT support tasks where appropriate
    • Use AI tools for diagnostics, documentation, reporting, and system monitoring
    • Continuously evaluate opportunities to improve IT efficiency through automation
    • Support responsible use of AI tools in alignment with privacy, security, and organizational policies

    Qualifications

    • 2+ years of IT support, systems administration, or related technical experience
    • Experience managing help desk or technical support environments
    • Knowledge of networking, systems administration, endpoint support, and troubleshooting
    • Experience using AI tools for IT troubleshooting, ticket routing, documentation, or workflow automation
    • Ability to automate repetitive IT support processes
    • Strong documentation, organization, and communication skills
    • Ability to work effectively in a fast-paced, on-site healthcare environment
    • Associate or bachelor's degree in Information Technology, Computer Science, or related field preferred
    • HIPAA training/certification required