1

It Associate Jobs in Federal Way, WA (NOW HIRING)

Associate degree in Technical or Business discipline preferred, at least two years of experience in ... Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures ...

An Associate's degree or completion of an accredited vocational training program in an information technology or related program in information technology analysis, system maintenance, or ...

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered. * 2-4 years of experience in IT, helpdesk, or a related ...

IT Support Specialist

Tacoma, WA · On-site

$80K - $100K/yr

Associate degree in Information Technology, Computer Science, or a related field preferred. * Equivalent work experience may be accepted in place of formal education. * Relevant certifications ...

Client Support Associate 📍 Location: Fife, WA (Onsite) 💲 Pay Rate: $28 - $30/hr on W2 📅 Duration: 3+ Months Job Summary We are seeking an experienced IT Specialist to provide frontline ...

IT Help Desk

Fife, WA · On-site

$28 - $30/hr

Client Support Associate 📍 Location: Fife, WA (Onsite) 💲 Pay Rate: $28 - $30/hr on W2 📅 Duration: 3+ Months Job Summary We are seeking an experienced IT Specialist to provide frontline ...

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered. * 2-4 years of experience in IT, helpdesk, or a related ...

Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience considered. * 2-4 years of experience in IT, helpdesk, or a related ...

IT Service Center Lead

Seattle, WA · On-site

$18.25 - $24/hr

Associate's degree in IT, Business, or related field or equivalent experience (Bachelor's preferred); ITIL certification required (ITIL v4 preferred) Work Environment: * Work is performed in a ...

IT Service Center Lead

Seattle, WA · On-site

$18.25 - $24/hr

Associate's degree in IT, Business, or related field or equivalent experience (Bachelor's preferred); ITIL certification required (ITIL v4 preferred) Work Environment: * Work is performed in a ...

Senior IT Systems Administration

Seattle, WA · On-site

$97K - $132K/yr

... Associates. Stackline is on a mission to fuel the future of commerce by bringing brands and ... The Senior IT Systems Administrator is a highly visible, hands-on role responsible for delivering a ...

Grade 1 - Associate * Data accuracy 98.5% for assigned records (fields complete, correct, current ... Knowledge * IT Asset Management (ITAM) and Configuration Management (CMDB) fundamentals ...

next page

Showing results 1-20

It Associate information

See Federal Way, WA salary details

$15

$32

$62

How much do it associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for it associate in Federal Way, WA is $32.95, according to ZipRecruiter salary data. Most workers in this role earn between $22.02 and $39.18 per hour, depending on experience, location, and employer.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Federal Way, WA?

The most popular types of It jobs in Federal Way, WA are:

What job categories do people searching It Associate jobs in Federal Way, WA look for?

The top searched job categories for It Associate jobs in Federal Way, WA are:

What cities near Federal Way, WA are hiring for It Associate jobs?

Cities near Federal Way, WA with the most It Associate job openings:

Infographic showing various It Associate job openings in Federal Way, WA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $68,533 per year, or $32.9 per hour.

Contractor

Re-posted 12 days ago


Job description

Job Description

Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA.

Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff.

Additional Information

All your information will be kept confidential according to EEO guidelines.


US Tech Solutions logo

About US Tech Solutions

Sourced by ZipRecruiter

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Jersey City, NJ, US

Year founded

2000

Social media