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It Associate Jobs in Dedham, MA (NOW HIRING)

Cox Engineering

IT Specialist I

Randolph, MA · On-site

$55K - $65K/yr

Associate degree in Information Technology or related field. * CompTIA A+, Network+, or equivalent certification. * Experience with ticketing systems (e.g., Zendesk). * Familiarity with Active ...

Harvard University

IT Support Associate II

Boston, MA · On-site

$55/hr

The IT Support Associate II provides in-depth technical support to HMS research community members and affiliates in the Longwood MA area by researching and answering questions and troubleshooting ...

Harvard University

IT Support Associate II

Boston, MA · On-site

$24 - $28/hr

The IT Support Associate II provides in-depth technical support to HMS research community members and affiliates in the Longwood MA area by researching and answering questions and troubleshooting ...

GRVTY

IT Support Specialist

Cambridge, MA · On-site

$55 - $75/hr

The successful candidate will ensure the smooth operation of our IT infrastructure What You'll Be ... Applicable professional qualifications, such as Microsoft Certified Solutions Associate (MCSA ...

New

South Shore Health

IT Field Support Analyst

Weymouth, MA · On-site

$27.78 - $37.38/hr

JOB REQUIREMENTS Minimum Education - Preferred Associate's degree or technical certification in computer science, Information Technology or other technical field preferred. Microsoft certification or ...

South Shore Health

IT Field Support Analyst

Weymouth, MA

$27.78 - $37.38/hr

JOB REQUIREMENTS Minimum Education - Preferred Associate's degree or technical certification in computer science, Information Technology or other technical field preferred. Microsoft certification or ...

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All JobsIt Associate JobsIt Associate Jobs in Dedham, MA

It Associate information

See Dedham, MA salary details

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How much do it associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for it associate in Dedham, MA is $30.31, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $36.06 per hour, depending on experience, location, and employer.

What is an IT associate?

IT Associates are entry-level professionals who provide technical support, troubleshoot hardware and software issues, and assist with maintaining an organization's computer systems and networks. They often work under the supervision of senior IT staff to ensure the smooth operation of technology infrastructure. Common tasks include installing software, setting up devices, and helping users resolve technical problems. This role is a great starting point for a career in information technology, offering valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an IT associate?

To thrive as an IT Associate, you typically need a solid understanding of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is commonly required. Strong problem-solving ability, attention to detail, and effective communication skills help IT Associates excel in supporting end-users and collaborating with teams. These skills and qualities are crucial for maintaining smooth business operations and quickly resolving technical issues.

What are some common challenges IT associates face when supporting end-users and how can they effectively address them?

IT Associates often encounter challenges such as troubleshooting a wide range of technical issues, communicating complex solutions to non-technical users, and managing multiple support requests simultaneously. To address these, it's important to develop strong problem-solving skills, practice clear and patient communication, and prioritize tasks based on urgency and impact. Many IT teams use ticketing systems and knowledge bases to streamline support and ensure consistent, timely responses. Continuous learning and collaboration with more experienced team members also help IT Associates stay up-to-date and resolve issues more efficiently.

What is the difference between It Associate vs Network Technician?

AspectIt AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Technical diploma or associate degree, certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, support rolesNetwork labs, client sites, troubleshooting network issues
Employer & Industry UsageIT departments across various industries, tech companiesTelecommunications, IT service providers, enterprise networks

The main difference between an It Associate and a Network Technician lies in their focus areas. It Associates typically handle general IT support and help desk tasks, while Network Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ based on technical specialization.

What are the most commonly searched types of It jobs in Dedham, MA?

The most popular types of It jobs in Dedham, MA are:

What cities near Dedham, MA are hiring for It Associate jobs?

Cities near Dedham, MA with the most It Associate job openings:

It Associate jobs near you

IT Project Coordinator

Massachusetts School Building Authority

Boston, MA • On-site

$58K - $64K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Assist in the planning and execution of IT projects, including software development, infrastructure upgrades, and system integrations.

  • Schedule, facilitate, and document project meetings, including capturing meeting minutes and distributing action items.

  • Monitor project progress using management tools and maintain project documentation such as charters, schedules, and status reports.

Job description

Job Title:   IT Project Coordinator 

Department: Information Technology  

Reports To: IT Project Manager 

FLSA: nonexempt

Grade: 7

 

Position Summary 

We are looking for a highly organized and motivated IT Project Coordinator to join our growing team. In this role, you will work closely with the IT Project Managers and cross-functional IT teams to help plan, execute, and deliver technology projects on time and within scope. This is an excellent opportunity for an emerging professional to gain hands-on experience in IT project lifecycle management, agile methodologies, and team coordination. 

Essential Functions and Responsibilities

  • Project Coordination: Work with IT Project Managers and assist in the planning and execution of IT projects, including software development, infrastructure upgrades, and system integrations. 

  • Meeting Management: Schedule and facilitate and/or assist with project meetings, capture detailed meeting minutes, and distribute action items. 

  • Documentation: Create, maintain, and update project documentation, including project charters, schedules, status reports, and process flows. 

  • Task Tracking: Monitor project progress using project management tools (e.g., Azure DevOps, MS Project/Planner, Jira) and ensure team members are updating their task statuses. 

  • Communication: Act as a liaison between the IT team and business stakeholders, ensuring clear communication of project updates, risks, and roadblocks. 

  • Risk Management: Assist in identifying potential project risks and bottlenecks and help escalate them to senior leadership when necessary. 

  • Quality Assurance: Support basic testing and QA efforts to ensure project deliverables meet the agreed-upon requirements. 

  • Other Responsibilities: Perform additional duties as assigned 

Required Education, Experience, and Skills

  • Education: Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field (or equivalent practical experience). 

  • Experience: 1+ years of experience in an IT, project coordination, or administrative role. 

  • Methodology Knowledge: Basic understanding of project management methodologies (Agile, Scrum, Waterfall) and the Software Development Life Cycle (SDLC). 

  • Technical Literacy: Comfortable discussing technical concepts with software developers, system administrators, and non-technical stakeholders. Familiarity with Office 365 and Microsoft Office software applications, including Excel, Word, PowerPoint and Outlook. 

  • Soft Skills: Exceptional organizational skills, strong written and verbal communication, a proactive problem-solving mindset, and an ability to manage multiple tasks, prioritize effectively, and meet deadlines. 

Preferred Education, Experience, and Skills

  • Experience using project management software (e.g., Azure DevOps, MS Project/Planner, Jira, Smartsheet). 

  • Entry-level certifications such as Certified associate in project management (CAPM), Certified ScrumMaster (CSM), or ITIL Foundations. 

  • Familiarity with data analysis or basic reporting tools (e.g., Excel/Google Sheets pivot tables). 

This job description is intended to be general and will evolve over time.  The description is subject to periodic updating. At management’s discretion, the employee may be assigned different or additional duties from time to time.