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Remote It Jobs in Dedham, MA (NOW HIRING)

Earnix

IT Helpdesk Specialist

Boston, MA · On-site +1

Serve as the primary IT point of contact for the Boston office, providing both in-person and remote ... IT team Own the office meeting rooms, ensuring A/V and conferencing systems (Teams) are always ...

Coralogix

IT Technician

Boston, MA · On-site +1

$95K - $130K/yr

We are looking for a proactive and service-oriented IT Technician to join our Global IT team. The ideal candidate is passionate about delivering excellent employee support, improving IT operations ...

envelio

IT Operations & Security Manager

Boston, MA · On-site +1

$110K - $135K/yr

S. information security and IT operations programs, ensuring our business is secure, compliant, and ... Hybrid - Boston, MA preferred, or Remote (Eastern Time Zone). Travel: Travel to Boston Office ...

Insource Services, Inc.

IT Manager

Boston, MA · On-site +1

$90K - $222K/yr

Protecting your information and ensuring a secure recruitment process are our top priorities. About Insource: Insource provides expertise to our clients in the areas of HR, Finance, and Technology.

Insource Services, Inc.

IT Manager

Boston, MA · Remote

$90K - $222K/yr

Protecting your information and ensuring a secure recruitment process are our top priorities.About Insource:Insource provides expertise to our clients in the areas of HR, Finance, and Technology. Our ...

Akima, LLC

IT Systems Engineer I

Lincoln, MA · Remote

$85K - $91K/yr

Tundra Federal is seeking a highly motivated, self-directed individual to fill the travel/remote ... Knowledge of USAF IT technical standards and processes a plus. * Experience with customer ...

Lendbuzz

Senior IT Manager (Boston)

Boston, MA · On-site +1

$150K - $190K/yr

Lead, mentor, and grow a high-performing IT team (help desk, sysadmins; onsite & remote) * Build the IT roadmap (12-18 months) aligned to business goals, security posture, support scale and ...

Booz Allen Hamilton, Inc.

IT Systems Engineer

Lexington, MA · On-site +1

$86K - $198K/yr

Remote Work: No Job Number: R0246290 Location: Lexington,MA,US Share job via: Share IT Systems Engineer The Opportunity: Are you looking for an opportunity to combine your technical skills with big ...

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All JobsIt JobsRemote It JobsRemote It Jobs in Dedham, MA

Remote It information

See Dedham, MA salary details

$15

$28

$38

How much do remote it jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote it in Dedham, MA is $28.43, according to ZipRecruiter salary data. Most workers in this role earn between $22.21 and $34.09 per hour, depending on experience, location, and employer.

What are remote IT jobs?

Remote IT jobs are positions in the information technology field that allow professionals to work from locations outside of a traditional office, often from home. These roles include a wide range of specializations such as software development, technical support, network administration, cybersecurity, and IT project management. Remote IT jobs leverage digital communication and collaboration tools to enable employees to perform their duties efficiently from anywhere with internet access. This flexibility often leads to improved work-life balance and access to a broader job market for IT professionals.

What are some common challenges faced by remote IT professionals, and how can they be effectively managed?

Remote IT professionals often encounter challenges like communication barriers, time zone differences, and difficulty accessing on-site hardware. To manage these, it's important to establish clear communication channels with your team, use remote monitoring and management tools, and schedule regular check-ins. Building strong documentation practices and staying proactive with cybersecurity measures also help ensure smooth operations and collaboration.

What are the key skills and qualifications needed to thrive as a remote IT professional, and why are they important?

To thrive as a Remote IT professional, you need a solid background in computer systems, networking, troubleshooting, and often a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems, VPNs, and cloud platforms such as AWS or Azure is typically required. Strong problem-solving, time management, and communication skills are vital for collaborating effectively and supporting users remotely. These skills and qualifications are crucial to ensure reliable technical support and maintain seamless IT operations in distributed work environments.

What are remote IT jobs?

Remote IT jobs involve performing duties related to information technology from a remote location. These tech careers typically take two forms. First, remote IT workers may travel to a client’s site to provide face-to-face customer service or offer computer troubleshooting or repair help. Second, remote working may also mean performing IT tasks for a company over the internet instead of in the company’s offices. Remote IT professionals may have the same responsibilities for providing software support, database solutions, and other information technology services as IT workers who work in offices full-time.

What is the difference between Remote IT vs Remote Network Technician?

AspectRemote ITRemote Network Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentRemote support, troubleshooting, software managementRemote network setup, monitoring, troubleshooting
Industry UsageIT service providers, tech companies, support desksTelecommunications, enterprise networks, ISPs

Remote IT professionals focus on software, hardware support, and general IT services remotely, while Remote Network Technicians specialize in network infrastructure, configuration, and troubleshooting. Both roles often require similar certifications and work environments but differ in technical focus and industry applications.

More about Remote It jobs
What are the most commonly searched types of It jobs in Dedham, MA? The most popular types of It jobs in Dedham, MA are:
What cities near Dedham, MA are hiring for Remote It jobs? Cities near Dedham, MA with the most Remote It job openings:
Remote It jobs near you
Infographic showing various Remote It job openings in Dedham, MA as of August 2026, with employment types broken down into 71% Full Time, 6% Part Time, and 23% Contract. Highlights an 100% Remote job distribution, with an average salary of $59,128 per year, or $28.4 per hour.

IT Helpdesk Specialist

Earnix

Boston, MA • On-site, Remote

Full-time

Re-posted 26 days ago

Job description

Description
What you'll do:
Serve as the primary IT point of contact for the Boston office, providing both in-person and remote support
Handle new hire onboarding, laptop allocation, setup, and getting employees up and running on day one
Manage offboarding processes for departing employees
Prepare and ship laptops and equipment to remote employees across the US
Work the global ticketing system, resolving issues and prioritizing requests alongside the global IT team
Own the office meeting rooms, ensuring A/V and conferencing systems (Teams) are always ready and working
Take responsibility for office networking, wired and wireless connectivity
Troubleshoot and resolve hardware and software issues across Windows and macOS
Manage and maintain IT inventory and assets for the office
Support day-to-day software, applications, and office technology needs
Follow and help enforce IT security policies, handling sensitive data responsibly in line with company and industry compliance standards
Create and maintain IT documentation and knowledge base articles for users and the global team
You'll excel by:
Being self-sufficient and taking full ownership of the office's IT needs, a true one-person operation backed by a global team
Delivering excellent customer service with a focus on problem-solving
Communicating clearly and building strong relationships with employees at all levels
Working well under pressure, prioritizing tasks, and meeting deadlines
Being a reliable team player who can also work independently in a fast-paced global environment
Requirements
What you'll bring:
2+ years of experience in a Helpdesk or IT support role
Hands-on experience supporting Windows and macOS in a domain environment
Experience administering Microsoft Intune and Kandji MDM platforms
Experience with Entra ID (Azure AD) and Microsoft Office 365 administration
Experience working with a ticketing/ITSM system (e.g., Jira Service Management or Freshservice)
Good understanding of networking (wired and wireless)
Experience with onboarding/offboarding and asset management
Salary Range:
$ 85,000-100,000 per year
Position Intro
Join our rapidly growing team in an AI-driven leading fintech company serving the insurance and banking industries. We're looking for a talented and service-oriented IT Helpdesk Specialist to be the face of IT in our Boston office, supporting our Boston-based team as well as US-based remote employees.
In this role, you'll be the go-to person for all office IT needs, providing hands-on support in the office and remotely, while working as part of our global IT team. You'll play a vital role in ensuring the smooth day-to-day operation of our office technology and in delivering an excellent experience to every employee, from their first day onward. This is a primarily on-site role based in our Boston office, reporting into the global IT team.

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